Breakfast, lunch, dinner served; Spanish cuisine, alfresco dining

Reviews of Barceló Murcia Siete Coronas

4 out of 5
Barceló Murcia Siete Coronas
Paseo de Garay, 5, Murcia, Murcia

Reviews

8.8

Excellent

Rating 10 - Excellent. 341 out of 673 reviews" "
Rating 8 - Good. 264 out of 673 reviews" "
Rating 6 - Okay. 40 out of 673 reviews" "
Rating 4 - Poor. 14 out of 673 reviews" "
Rating 2 - Terrible. 14 out of 673 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Nice sized room. It was nice to have 2 comfortable chairs. Brought a kettle up on request. Very pleasant and thorough cleaning staff.
Stayed 4 nights in Feb 2024
Response from Equipo de Dirección Barceló Murcia 7 Coronas on Feb 14, 2024
Dear Peter, Thank you very much for your kind feedback.We are delighted to hear that you appreciated the comfort of your room and the additional amenities provided upon request. It is also gratifying to know that our cleaning staff's dedication to service made a positive impression on your stay.We are thankful for your kind words and happy to learn that the room cleanliness, hotel condition, and service met your expectations and contributed to an enjoyable experience.We look forward to welcoming you back for another memorable experience.Best wishes,Equipo de Dirección Barceló Murcia 7 Coronas

10/10 Excellent

carol

Traveled with family
Trip with my daughter
Lovely room, fabulous breakfast. Staff on reception, breakfast and evening bar amazing. Will return next trip to Murcia.
Stayed 2 nights in Dec 2023
Response from Equipo de Dirección Barceló Murcia 7 Coronas on Dec 20, 2023
Dear Carol,Thank you for taking the time to review your stay.We're thrilled to hear that the room and breakfast met your expectations and that our reception, breakfast, and evening bar teams made a positive impression. It's wonderful that you plan to stay with us again on your next visit to Murcia.We look forward to welcoming you back in the future, best regards,Equipo de Dirección Barceló Murcia 7 Coronas

8/10 Good

Alvin, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, room was comfortable , staff a little overwhelmed at time, but pleasant . Room service menu, but only available at certain times ( when chef arrives) …felt that was a bit strange.
Stayed 2 nights in Dec 2023
Response from Equipo de Dirección Barceló Murcia 7 Coronas on Dec 24, 2023
Dear Alvin,Thank you for your review.It's wonderful to hear that you found your room comfortable and our staff pleasant, as we strive to provide a welcoming and restful environment for all our guests. We're glad that these aspects contributed positively to your stay. Regarding room service, we offer a variety of options for different times of the day to cater to our guests' needs, and we apologize if the availability hours were not convenient for you. We appreciate your understanding that our culinary team has specific operational hours to ensure the quality and freshness of our cuisine.We hope to welcome you again in the future. Best regards,Equipo de Dirección Barceló Murcia 7 Coronas

10/10 Excellent

Ismael

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Nice location. Rooms were clean and spacious. Comfortable bed.
Stayed 1 night in Oct 2023
Response from Equipo de Dirección Barceló Murcia 7 Coronas on Nov 2, 2023
Dear Ismael, Thank you very much for your kind feedback.We are delighted to hear that you appreciated our convenient location and found our rooms to be clean and spacious. It's great to know that you had a comfortable stay with us, enjoying the well-appointed amenities in your room.We look forward to welcoming you back for another memorable experience.Best wishes,Equipo de Dirección Barceló Murcia 7 Coronas

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location for the Rod Stewart concert at the Plaza de torro
Stayed 1 night in Jul 2023
Response from Equipo de Dirección Occidental Murcia 7 Coronas on Jul 22, 2023
Dear Ashley,Thank you for your positive feedback.We are thrilled to hear that you found our location excellent for attending the Rod Stewart concert at the Plaza de Toros. Our hotel's central location indeed provides easy access to various entertainment venues, such as the Teatro Romea and the Gran Casino Murcia, making it a convenient choice for guests looking to enjoy leisure activities in the city.We look forward to welcoming you back on a future occasion.Best regards,Equipo de Dirección Occidental Murcia 7 Coronas

8/10 Good

timothy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. Great and friendly staff. Breakfast had an extensive choice but, unfortunately, the cooked foods were only lukewarm and left out too long Nevertheless a good quality hotel and an enjoyable stay
Stayed 4 nights in Jun 2023
Response from Equipo de Dirección Occidental Murcia 7 Coronas on Jun 14, 2023
Dear Timothy,Thank you for your review.Thank you for your insight regarding our breakfast items. We strive to provide a wide variety of local and international delights to please all palates.We are delighted that you had a great stay. Your feedback will be shared with all hotel teams as we are sure they find such comments motivating.We hope to welcome you again in the future. Best regards,Equipo de Dirección Occidental Murcia 7 Coronas

10/10 Excellent

Paula

Stayed 1 night in May 2023

10/10 Excellent

erik

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff; modern rooms
Stayed 1 night in May 2023
Response from Equipo de Dirección Occidental Murcia 7 Coronas on May 9, 2023
Dear Erik, Thank you very much for your kind feedback.We are delighted that you enjoyed your stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. Our guests' satisfaction is our highest reward.We look forward to welcoming you back for another memorable experience.Best wishes,Equipo de Dirección Occidental Murcia 7 Coronas

8/10 Good

Veronika

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
The hotel is a short walk to the centre located next to the canal. Check in was very good. The bed is very comfortable and rooms are modern. On the downside the room to room isolation is light. We could hear the upstairs neigbour in her heels and the neighbour on the right talking loudly on his phone in the evening (maybe a female voice does not carry over as much…). On the positive again the window / street isolation is very good. There was a wedding and barely any sound travelled to the second floor. The breakfast was very good with lots of choices ! Overall I recommend
Stayed 1 night in Apr 2023
Response from Equipo de Dirección Occidental Murcia 7 Coronas on Apr 17, 2023
Dear Veronika,Thank you for sharing your review.We are sorry to learn that you experienced some noise disturbance and wish you had informed a member of our reception team at the time so that these issues could have been dealt with. We'll always do all we can to make sure that you're as comfortable as possible.We are, nevertheless, pleased that you had an enjoyable stay with us.We would like to thank you for your kind words especially to our reception team. All of them work very hard, striving to meet guest expectations and we will definitely let them know of your satisfaction with their services. They will be thrilled to have had their efforts acknowledged.We are very pleased to know that you found the room we accommodated you in to be clean at all times.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Equipo de Dirección Occidental Murcia 7 Coronas

10/10 Excellent

Ana Angeles, Reston

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very professional and went out of their way to welcome you. The room was very spacious and comfortable. Wifi access was provided without having to ask for it. Overall an excellent choice!
Stayed 2 nights in Apr 2023
Response from Equipo de Dirección Occidental Murcia 7 Coronas on Apr 18, 2023
Dear Ana Angeles,Thank you for your positive feedback.We are delighted to hear that you had a comfortable stay and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations.We look forward to welcoming you back on a future occasion.Best regards,Equipo de Dirección Occidental Murcia 7 Coronas

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice, comfortable, clean hotel in a good, convenient area.Good size room, excellent shower.
Stayed 6 nights in Mar 2023
Response from Equipo de Dirección Occidental Murcia 7 Coronas on Mar 26, 2023
Dear Abigail,Thank you for your positive feedback.We are pleased that you appreciated the high standards and quality service which we strive to uphold.It is always a pleasure to receive positive feedback from our guests and we are glad that our location was ideal for you.We look forward to welcoming you back on a future occasion.Best regards,Equipo de Dirección Occidental Murcia 7 Coronas

8/10 Good

Gabino

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok for sleep
Stayed 1 night in Mar 2023
Response from Equipo de Dirección Occidental Murcia 7 Coronas on Mar 6, 2023
Dear Guest, Thank you very much for your kind feedback.We thank you for highlighting our high standards; we strive to give total confidence in this area, being fully aware that this is a top priority for our guests.We look forward to welcoming you back for another memorable experience.Best wishes,Equipo de Dirección Occidental Murcia 7 Coronas

10/10 Excellent

christine

Stayed 1 night in Sep 2022

8/10 Good

Hengameh

Stayed 2 nights in Sep 2022

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only spent one night, everything was perfect and B’fast was very good.
Stayed 1 night in Sep 2022
Response from Equipo de Dirección Occidental Murcia 7 Coronas on Sep 22, 2022
Dear Juan, Thank you very much for your kind feedback.We are glad that you had a pleasant stay and appreciated our high standards and quality service. Our dedicated team always aim to deliver the best experience to all of our guests and your kind words are truly rewarding.We look forward to welcoming you back for another memorable experience.Best wishes,Equipo de Dirección Occidental Murcia 7 Coronas

10/10 Excellent

Saurabh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location-Food-Pleasant Environment-Fairly Priced
A very nice hotel, nicely located, one can walk 5-7 min and be in the town. excellent staff, big, spacious and extremely clean. The whole hotel smells nice and rooms are big. one can have nice sleep on super comfy beds and with fully working ACs. I will highly recommend this hotel to anyone who wants modern amenities and location. The best part was BREAKFAST!! so much variety to cater whole family from kids to elderly family members. The variety covered all sort of dietary requirements also i.e. you can have variety of milks, breads, spreads, fruits and drinks etc. One can't go wrong by choosing this Hotel.
Stayed 4 nights in Aug 2022
Response from Equipo de Dirección Occidental Murcia 7 Coronas on Aug 31, 2022
Dear Saurabh, Thank you very much for your kind feedback.It’s a delight to hear that you had an enjoyable stay and appreciated our convenient location and spacious rooms. Our entire team works very hard to ensure that we deliver a high standard of service and a memorable experience during your stay.We look forward to welcoming you back for another memorable experience.Best wishes,Equipo de Dirección Occidental Murcia 7 Coronas

10/10 Excellent

nancy, Alicante

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location to bullring if going to a concert and also walking in to old town. Hotel check in / out perfect. Staff efficient.
Stayed 1 night in Aug 2022
Response from Equipo de Dirección Occidental Murcia 7 Coronas on Aug 9, 2022
Dear Nancy, Thank you for your positive feedback. We are delighted you enjoyed your city break and appreciate your kind mention of our team's service; we do our best to ensure that every guest has the best experience possible. We look forward to welcoming you back on a future occasion. Best regards, Equipo de Dirección Occidental Murcia 7 Coronas

10/10 Excellent

David

Stayed 1 night in Aug 2022

8/10 Good

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 1 night in Jul 2022
Response from Equipo de Dirección Occidental Murcia 7 Coronas on Oct 11, 2022
Dear Jean, Thank you very much for your kind feedback.We're pleased that you had a pleasant stay with us and appreciated our high standards.We look forward to welcoming you back for another memorable experience.Best wishes,Equipo de Dirección Occidental Murcia 7 Coronas

10/10 Excellent

Kevin

Stayed 1 night in Jul 2022

10/10 Excellent

Paula

Stayed 1 night in Jul 2022

10/10 Excellent

Gerard, Glasgow

Stayed 2 nights in Jun 2022

10/10 Excellent

Eluned

Stayed 1 night in Jun 2022

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this hotel; clean, affordable, amazing breakfast buffet (14 euros/person) and walkable to nearly everything in Murcia. Would definitely stay again!
Stayed 3 nights in Apr 2022
Response from Equipo de Dirección Occidental Murcia 7 Coronas on May 4, 2022
Dear Amanda, Thank you for your positive feedback. We are glad that you had a pleasant stay with us and appreciated our high standards. It is always a pleasure to receive positive feedback from our guests and we are glad that our location was ideal for you. . We look forward to welcoming you back on a future occasion. Best regards, Equipo de Dirección Occidental Murcia 7 Coronas

6/10 Okay

ana

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2022

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good price clean and tidy,with good staff
Stayed 4 nights in Apr 2022
Response from Equipo de Dirección Occidental Murcia 7 Coronas on Apr 28, 2022
Dear Mark, Thank you very much for your kind feedback. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. We are very glad that everything met your expectations during your stay. We look forward to welcoming you back for another memorable experience. Best wishes, Equipo de Dirección Occidental Murcia 7 Coronas

10/10 Excellent

Ana Angeles, Reston

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would have appreciated having tissues and a coffee machine in the room. Other than that everything was great.
Stayed 2 nights in Apr 2022
Response from Equipo de Dirección Occidental Murcia 7 Coronas on Apr 25, 2022
Dear Ana Angeles, We appreciate that you took the time to share your experience with us. Customer service is everything to us and it’s made our day to receive your excellent review. We do have kettles available at the reception desk upon request. We are pleased that our team members made your stay so memorable. We look forward to the pleasure of welcoming you back on future occasions. Best regards, Equipo de Dirección Occidental Murcia 7 Coronas

10/10 Excellent

Oz

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2022

8/10 Good

Colin

Stayed 2 nights in Mar 2022

10/10 Excellent

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort
An Excellent Hotel.
Amazing breakfast. Our dog was very well looked after too.
Stayed 1 night in Mar 2022
Response from Equipo de Dirección Occidental Murcia 7 Coronas on Mar 14, 2022
Dear Andrew, Thank you very much for your kind feedback. We are so glad that everything met your expectations during your stay with us. We look forward to welcoming you back for another memorable experience. Best wishes, Equipo de Dirección Occidental Murcia 7 Coronas

10/10 Excellent

marina, Franklin Lakes

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, big variety breakfast, 5 minutes walk to the old town! Easy parking
Stayed 1 night in Jan 2022
Response from Equipo de Dirección Occidental Murcia 7 Coronas on Jan 17, 2022
Dear Marina, Thanks for this great review and your kind recommendation. A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us. It would be a pleasure to welcome you again. Best regards, Equipo de Dirección Occidental Murcia 7 Coronas

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant hotel
Brilliant hotel, very clean, modern and comfortable and great location overlooking the river. Ideal for a night away right in the old part of Murcia.
Stayed 1 night in Dec 2021
Response from Equipo de Dirección Occidental Murcia 7 Coronas on Dec 18, 2021
Dear Lynn, Thank you for posting this kind review about your recent visit. We are glad that you had a pleasant stay with us and that you appreciated our service, and location. Our entire team is friendly, professional and would never hesitate to go the extra mile for our guest's comfort. We are happy that we met your expectations. We look forward to welcoming you back on a future occasion. Best regards, Equipo de Dirección Occidental Murcia 7 Coronas

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel the room was clean and beds were comfy, it would be nice to have a water boiler in the room though
Stayed 1 night in Dec 2021
Response from Equipo de Dirección Occidental Murcia 7 Coronas on Dec 13, 2021
Dear Guest, Thank you for taking the time to give your opinion about your stay. We appreciate that you chose to stay with us and are glad to know your experience was memorable. Our guests' opinions are very useful as they help us to identify areas in which we can improve; please know that we have noted your feedback. We hope to see you again in the future. Kind regards, Equipo de Dirección Occidental Murcia 7 Coronas

10/10 Excellent

Christine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City break in Murcia
Excellent hotel in good location to explore the city centre. The room was spacious and clean, and the bed was very comfortable. Reception staff friendly and helpful.
Stayed 2 nights in Nov 2021
Response from Equipo de Dirección Occidental Murcia 7 Coronas on Nov 5, 2021
Dear Christine, Thanks for this great review and your kind recommendation. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. We look forward to welcoming you back on a future occasion. Best regards, Equipo de Dirección Occidental Murcia 7 Coronas

10/10 Excellent

Pablo

Stayed 1 night in Sep 2021
Response from Equipo de Dirección Occidental Murcia 7 Coronas on Oct 7, 2021
Estimado Pablo, Le damos las gracias por compartir su opinión sobre su estancia en el Occidental Murcia Siete Coronas. Es maravilloso escuchar que fuimos capaces de hacer especial su estancia. Es siempre nuestro objetivo alcanzar la máxima satisfacción de nuestros clientes y estamos encantados de escuchar que disfrutaron de sus vacaciones en el hotel Occidental Murcia Siete Coronas. Nos esforzamos continuamente en ofrecer la mejor calidad y asegurar que todos nuestros huéspedes regresan a sus casas con bonitos recuerdos de sus vacaciones. Le enviamos un saludo muy cordial. Atentamente. Equipo de Dirección Occidental Murcia 7 Coronas

10/10 Excellent

GUSTAVO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent. Good service near to historic place. Good breakfast.
Stayed 4 nights in Sep 2021
Response from Equipo de Dirección Occidental Murcia 7 Coronas on Oct 4, 2021
Dear Gustavo, Thank you for this positive feedback. We are so glad that everything met your expectations during your stay with us. We look forward to welcoming you back for another memorable experience. Best wishes, Equipo de Dirección Occidental Murcia 7 Coronas

10/10 Excellent

SERGIO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel in a great location, walking distance to the Cathedral and restaurants.
Stayed 3 nights in Sep 2021
Response from Equipo de Dirección Occidental Murcia 7 Coronas on Sep 19, 2021
Dear Sergio, Thank you for this review of your time at our hotel. It is a great pleasure to know that our location met your requirements. We look forward to welcoming you and your family on your next trip. Best wishes, Equipo de Dirección Occidental Murcia 7 Coronas

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel in Murcia.
Brilliant check in and the girls did all they could to accommodate our requests. Hotel is in s grest spot centrally, minutes from Cathedral and all amenities. Hotel immaculate and very comfortable large room. Breakfast was amazing and the best we have ever had. The best hotel in Murcia by a distance.
Stayed 1 night in Sep 2021
Response from Equipo de Dirección Occidental Murcia 7 Coronas on Sep 13, 2021
Dear Martin, Thank you for such a positive review of your stay with us. We are thrilled that you felt welcomed and supported from the moment you arrived until the moment you departed and will not hesitate to share your compliments with the entire reception team as we know it will encourage us to keep on going the extra mile. We are very pleased to know that you liked the room we accommodated you in and that you found it to be clean and comfortable at all times. We are happy to know you found our hotel to be in a convenient location during your visit to Murcia. We look forward to the pleasure of welcoming you back again in the future. Many thanks, Equipo de Dirección Occidental Murcia 7 Coronas

10/10 Excellent

carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visiting friends
Good hotel, lots of space. Have stayed here lots of times and always good. Great breakfast, chef always about with fresh food and lovely staff. Bistro also excellent, again great staff.
Stayed 1 night in Jul 2021
Response from Equipo de Dirección Occidental Murcia 7 Coronas on Jul 25, 2021
Dear Carol, Thank you for your recommendation. We are delighted that you had such a fabulous stay with us! Our team works hard to ensure the comfort and satisfaction of every guest, so your kind feedback is truly rewarding and will inspire us to keep up the good work. We would love to welcome you back on many more occasions. Best wishes, Equipo de Dirección Occidental Murcia 7 Coronas

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
comodidad, confort, y tranquilidad todo perfecto seguramente vuelva . sin duda gracias a todo el personal raquel santos clemente
Stayed 1 night in Jul 2021
Response from Equipo de Dirección Occidental Murcia 7 Coronas on Jul 25, 2021
Estimado Huésped, Gracias por sus elogios a nuestro equipo, ellos trabajan muy duro todos los días para asegurarse de que nuestros huéspedes se sientan bien atendidos en todo momento. Transmitiremos sus comentarios a todos ellos y estamos seguros de que estarán encantados de saber que sus esfuerzos han sido apreciados. También le agradecemos por señalar la tranquilidad del sitio. Estaremos siempre a su disposición. Un cordial saludo. Equipo de Dirección Occidental Murcia 7 Coronas

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb!
Fabulous hotel, modern, immaculate, excellent location. Super clean rooms with lovely bed linen. Great black out blinds! I have stayed here a few times and look forward to coming back.
Stayed 1 night in Jul 2021
Response from Equipo de Dirección Occidental Murcia 7 Coronas on Jul 19, 2021
Dear Paula, Please accept our thanks for your kind review regarding your stay. We are glad that you had a pleasant stay with us and that you appreciated our service, and location. Our entire team is friendly, professional and would never hesitate to go the extra mile for our guest's comfort. We are happy that we met your expectations. We look forward to the pleasure of welcoming you back. Many thanks again, Equipo de Dirección Occidental Murcia 7 Coronas

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean base for exploring Murcia city centre
Large, (very) clean, friendly hotel. We arrived early to drop off our bags while we explored the city and were surprised with super-early access to our room - bonus! Reassuringly strict Covid procedures included declarations about our health, symptoms, contacts etc. We’d booked bed and breakfast for the night and following day through Hotels.com but, due to our early arrival on day one we decided to pay direct for extra breakfasts that morning - not quite as good a bargain! Room was large with nice views across to the river. Hotel is about a ten minute stroll from the historical heart of Murcia.
Cathedral of Murcia. This facade overlooks a lovely square with a choice of bars and restaurants
Episcopal Palace, Murcia
Murcia, San Lorenzo square
Imaginative, gorgeous flower beds throughout the city
Stayed 1 night in May 2021
Response from Front Desk Manager on Sep 13, 2021
Dear Susan, Thank you for taking the time to review our hotel. Your feedback is very important to us and we are delighted that you enjoyed your stay. Thank you for the wonderful description of the room we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are really happy to know you liked yours so much. Thank you again for your great feedback, and we hope to welcome you back again for another stay here in Murcia very soon.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is in the center of city, it is front the river and good condition
Stayed 2 nights in Feb 2021
Response from Hotel Manager on Feb 10, 2021
Dear guest, Thank you for taking the time to review our hotel. Your feedback is very important to us and we are delighted that you enjoyed your stay. We are delighted to see that you really enjoyed the beauty of our installations and location. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home. We hope to welcome you back to our hotel in the near future for yet another great stay.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from Jefe de recepción on Jan 7, 2021
Estimado cliente, muchas gracias por el tiempo dedicado en valorarnos, así como por tan fantástica valoración. Un saludo.

8/10 Good

Alberto

Stayed 1 night in Sep 2020
Response from General Manager on Oct 4, 2020
Estimado Alberto, Gracias por su valoración. Esperamos poder volver a atenderle pronto.

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from Jefe de recepción on Mar 9, 2020
Estimado Stefan, Muchas gracias por el tiempo que ha dedicado a valorar su estancia en el Occidental Murcia Siete Coronas. Esperamos pronto su próxima visita.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from Front Office Manager on Mar 18, 2020
Dear David, Thank you for your great feedback.

10/10 Excellent

MGG, Colorado USA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel in the city, we walked everywhere, we were also able to parked with no problems right at the property for a discounted fee, very convenient. Our room was confortable and clean, staff was helpful and the breakfast was amazing!
Stayed 1 night in Feb 2020
Response from Front desk manager on Feb 24, 2020
Thank you very much for your comment.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms where not acoustically isolated and we had noisy neighbors.
Stayed 2 nights in Dec 2019
Response from Front Office Manager on Jan 7, 2020
Dear guest, Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success  I am disappointed to read the disturbances caused by your neighbors and that it kept you awake all night. Had you informed a member of our Reception team I am certain this problem would have been rectified for you. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.