Sports facility

Reviews of NH Collection Palazzo Verona

5 out of 5
NH Collection Palazzo Verona
Via Adua 6, Verona, VR

Reviews

9.4

Exceptional

Rating 10 - Excellent. 134 out of 177 reviews" "
Rating 8 - Good. 28 out of 177 reviews" "
Rating 6 - Okay. 7 out of 177 reviews" "
Rating 4 - Poor. 4 out of 177 reviews" "
Rating 2 - Terrible. 4 out of 177 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

mohammad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is far from hotel.
Stayed 1 night in Feb 2024
Response from NH Collection Palazzo Verona on Mar 2, 2024
Dear Mohammad, Thank you for sharing with us your experience at NH Collection Palazzo Verona.We are very glad you were fully satisfied with your stay and that our staff was able to make it unforgettable.As fort the parking, we kindly ask you to note that we have a garage right under our hotel with limited parking spots available upon reservation. The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

10/10 Excellent

Genc

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing, the hotel is beautiful and it smell’s absolutely incredible.
Stayed 2 nights in Feb 2024
Response from NH Collection Palazzo Verona on Feb 15, 2024
Dear Genc, Thank you for choosing NH collection Palazzo Verona for you stay in our city!we are very glad you were fully satisfied with your stay and that our staff was able to make it unforgettable.Moreover, we are delighted that you enjoyed the fabulous fragrance created especially for our NH Collection chain.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

2/10 Terrible

Anna

Stayed 3 nights in Dec 2023
Response from NH Collection Palazzo Verona on Feb 15, 2024
Dear Anna, Thank you for choosing NH collection Palazzo Verona for you stay in our city!we are very sorry you weren't fully satisfied with your stay at our hotel. Our aim is always that of making our guests' stay unforgettable. Should you want to contact us directly to give us more information regarding your feedback we are always at your disposal.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

10/10 Excellent

David

Stayed 1 night in Dec 2023
Response from NH Collection Palazzo Verona on Dec 18, 2023
Dear David, Thank you for taking the time to give such a wonderful score to your stay here at NH Collection Palazzo Verona. To be promoted with flying colours in all aspects, from the fabulous and central location of our palace to the competence and kindness of the staff fills us with joy.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

10/10 Excellent

bonnie

Liked: Cleanliness, property conditions & facilities, room comfort
Amazing Junior Suite and location.
Stayed 2 nights in Dec 2023
Response from NH Collection Palazzo Verona on Dec 18, 2023
Dear Bonnie, Thank you for sharing with us your experience at NH Collection Palazzo Verona.We are very pleased to read that the beauty of this ancient palace in which we were fortunate enough to welcome you is in line with your taste and expectations of design, ambiance and comfort.We are also glad to hear that you were fascinated by the location in the heart of the city, in Corso Porta Borsari, overlooking the Roman gate. The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely polite and helpful staff. Well located.
Stayed 1 night in Nov 2023
Response from NH Collection Palazzo Verona on Nov 26, 2023
Dear Ricardo, Thank you for taking the time to give such a wonderful score to your stay here at NH Collection Palazzo Verona. To be promoted with flying colours in all aspects, from the fabulous and central location of our palace to the competence and kindness of the staff fills us with joy.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

6/10 Okay

Jean Seung

Traveled with partner
Liked: Cleanliness, staff & service
I don’t usually complain on Expedia but I think I was offered the worst room impossible no AC in front of service elevator. Also, I could hear people talking in the adjacent room. It was supposed to be a short stay, but I guess I should have booked a suite instead. Two separate single beds put together for a honeymoon did not go well either
Stayed 1 night in Oct 2023
Response from NH Collection Palazzo Verona on Nov 2, 2023
Dear Mrs. Seung, thank you for choosing NH Collection Palazzo Verona for your stay in our beautiful city. We are very sorry you weren't fully satisfied with your stay. For what concerns the airconditioning, our hotel indeed has to comply with the municipal ordinance that states that from the 20th of October the air-conditioning system has to be switched off in favour of the heating system.Therefore unfortunately, it is impossible for us to turn on the A/C in the rooms. All we can do is turn off the heating should the room be too warm for your liking. As for the noise, we are extremely sorry, next time please let our staff know so that we can come up with the best possible solution for you. We are at your disposal 24/7.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

10/10 Excellent

Aldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from NH Collection Palazzo Verona on Oct 27, 2023
Gentile Aldo, Grazie per il tempo speso nel dedicarci queste splendide parole riguardo la Sua esperienza a NH Collection Palazzo Verona. siamo lieti che sia rimasto pienamente soddisfatta del Suo soggiorno e che il nostro staff sia riuscito a renderlo indimenticabile.Speriamo di riaverLa presto come nostro Ospite qui a NH Collection Palazzo Verona o in uno degli oltre 400 NH hotel in giro per il mondo.Cordiali saluti, F. ChironnaGeneral Manager

10/10 Excellent

Anja Vibeke

Stayed 3 nights in Oct 2023
Response from NH Collection Palazzo Verona on Oct 25, 2023
Dear Anja Vibeke, Thank you for choosing NH collection Palazzo Verona for you stay in our city!we are very glad you were fully satisfied with your stay and that our staff was able to make it unforgettable.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

10/10 Excellent

Melissa

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from NH Collection Palazzo Verona on Oct 21, 2023
Dear Melissa, Thank you for taking the time to give such a wonderful score to your stay here at NH Collection Palazzo Verona. To be promoted with flying colours in all aspects, from the fabulous and central location of our palace to the competence and kindness of the staff fills us with joy.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

10/10 Excellent

Ammar

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the centre… large modern room. Wry nice and helpful staff
Stayed 1 night in Oct 2023
Response from NH Collection Palazzo Verona on Oct 21, 2023
Dear Ammar, Thank you for sharing with us your experience at NH Collection Palazzo Verona.We are very pleased to read that the beauty of this ancient palace in which we were fortunate enough to welcome you is in line with your taste and expectations of design, ambiance and comfort.We are also glad to hear that you were fascinated by the location in the heart of the city, in Corso Porta Borsari, overlooking the Roman gate. The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

10/10 Excellent

Maha

Stayed 1 night in Oct 2023
Response from NH Collection Palazzo Verona on Oct 21, 2023
Dear Maha, Thank you for sharing with us your experience at NH Collection Palazzo Verona.we are very glad you were fully satisfied with your stay and that our staff was able to make it unforgettable.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

10/10 Excellent

Emma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a gem. I almost don’t want to do a review as more and more will flock to this special hotel. Staff are fantastic. Room was beautiful Nothing was too much for the team. We will be going back. Thank you
Stayed 1 night in Oct 2023
Response from NH Collection Palazzo Verona on Oct 7, 2023
Dear Emma, Thank you for taking the time to give such a wonderful score to your stay here at NH Collection Palazzo Verona. To be promoted with flying colours in all aspects, from the fabulous and central location of our palace to the competence and kindness of the staff fills us with joy.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

10/10 Excellent

Maria de las Mercedes

Liked: Amenities
Great location, new facilities, rooms and service impeccable
Stayed 7 nights in Sep 2023
Response from NH Collection Palazzo Verona on Oct 7, 2023
Dear Maria de las Mercedes, Thank you for sharing with us your experience at NH Collection Palazzo Verona.We are very pleased to read that the beauty of this ancient palace in which we were fortunate enough to welcome you is in line with your taste and expectations of design, ambiance and comfort.What makes us the happiest is your note about the service offered by our staff, kindness and professionalism are our trademarks and we do our very best to make sure that our guests have an unforgettable NH Collection experience.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very pleasant
Stayed 4 nights in Sep 2023
Response from NH Collection Palazzo Verona on Sep 26, 2023
Dear Ron, Thank you for taking the time to give such a wonderful score to your stay here at NH Collection Palazzo Verona. To be promoted with flying colours in all aspects, from the fabulous and central location of our palace to the competence and kindness of the staff fills us with joy.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

10/10 Excellent

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff was exceptional in every way!!! Upgraded to the Presidential Suite - made our birthdays ones to remember!!!
Stayed 2 nights in Sep 2023
Response from NH Collection Palazzo Verona on Sep 13, 2023
Dear Deborah, Thank you for choosing NH collection Palazzo Verona for you stay in our city!we are very glad you were fully satisfied with your stay and that our staff was able to make it unforgettable.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful spacious room in excellent hotel perfectly placed to walk around Verona. Staff were warm, welcoming and willing to help at all times. Perfect base for one of our most satisfying holidays.
Stayed 7 nights in Aug 2023
Response from NH Collection Palazzo Verona on Sep 13, 2023
Dear Iain, Thank you for taking the time to give such a wonderful score to your stay here at NH Collection Palazzo Verona.To be promoted with flying colours in all aspects, from the fabulous and central location of our palace to the competence and kindness of the staff fills us with joy.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

10/10 Excellent

Estella

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room and bed. The staff were so welcoming and helpful. Great location for dinners and attending the opera at the arena! Overall a great experience!
Stayed 2 nights in Sep 2023
Response from NH Collection Palazzo Verona on Sep 6, 2023
Dear Estella, Thank you for sharing with us your experience at NH Collection Palazzo Verona.We are also glad to hear that you were fascinated by the location in the heart of the city, in Corso Porta Borsari, overlooking the Roman gate. What makes us the proudest is your note about the helpfulness of the staff, we do indeed deeply care about our guests, and do our very best to ensure that they have an unforgettable NH Collection experience.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

10/10 Excellent

Eduardo

Stayed 2 nights in Aug 2023
Response from NH Collection Palazzo Verona on Sep 13, 2023
Dear Eduardo, Thank you for choosing NH collection Palazzo Verona for you stay in our city!we are very glad you were fully satisfied with your stay and that our staff was able to make it unforgettable.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2023
Response from NH Collection Palazzo Verona on Aug 19, 2023
Dear Catherine, Thank you for taking the time to give such a wonderful score to your stay here at NH Collection Palazzo Verona. To be promoted with flying colours in all aspects, from the fabulous and central location of our palace to the competence and kindness of the staff fills us with joy.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

8/10 Good

Dominique

Stayed 1 night in Aug 2023
Response from NH Collection Palazzo Verona on Sep 6, 2023
Dear Dominique, Thank you for taking the time to give such a wonderful score to your stay here at NH Collection Palazzo Verona. To be promoted with flying colours in all aspects, from the fabulous and central location of our palace to the competence and kindness of the staff fills us with joy.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

2/10 Terrible

CHRISTOPHER

Disliked: Staff & service
Stayed 1 night in Aug 2023
Response from NH Collection Palazzo Verona on Aug 19, 2023
Dear Christopher, Thank you for choosing NH Collection Palazzo Verona. We are very sorry you weren't fully satisfied with your stay. We have taken your score very seriously in hopes that it will help us improve our 5 star service. The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

8/10 Good

Saeeda

Liked: Cleanliness
Great location, restaurant food great. Staff helpful. Room cleaning fine and restocking of room supply was not done at all ( it should be automatic, no need to call for restocking ). The porter and valet staff very good. The place missed a welcoming atmosphere, Italians are very friendly , but the staff felt distant and very formal .
Stayed 3 nights in Jul 2023
Response from NH Collection Palazzo Verona on Aug 3, 2023
Dear Saeeda, Thank you for choosing NH collection Palazzo Verona for you stay in our city!We are glad to hear that you were fascinated by the location in the heart of the city, in Corso Porta Borsari, overlooking the Roman gate. Thank you for highlighting the excellent work done by our Chefs, who work hard every day to ensure our guests have an unforgettable NH Collection experience. Seeing it acknowledged in your words and reading your comments about their professionalism fills us with pride.As for the restocking, we have shared your remark with our Housekeeping staff in order to improve our service in this area.We are very sorry you felt the staff as distant, our intention is always making our guests feel welcomed. We will certainly work on this aspect so that you won't have this feeling should you decide to come back and visit us in the future.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH Hotels worldwide!Best regards,F. ChironnaGeneral Manager

10/10 Excellent

Katerina

Stayed 1 night in Jul 2023
Response from NH Collection Palazzo Verona on Aug 3, 2023
Dear Katerina, Thank you for choosing NH collection Palazzo Verona for you stay in our city!we are very glad you were fully satisfied with your stay and that our staff was able to make it unforgettable.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

10/10 Excellent

Peter

Stayed 3 nights in Jul 2023
Response from NH Collection Palazzo Verona on Aug 3, 2023
Dear Peter, Thank you for choosing NH collection Palazzo Verona for you stay in our city!we are very glad you were fully satisfied with your stay and that our staff was able to make it unforgettable.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Well-located, quiet hotel
Lovely hotel. Excellent location. Very quiet. Only issue was the sewer smell in the bathroom.
Stayed 2 nights in Jul 2023
Response from F. Chironna on Jul 15, 2023
Dear, Thank you for taking the time to give such a wonderful score to your stay here at NH Collection Palazzo Verona. To be promoted with flying colours in all aspects, from the fabulous and central location of our palace to the competence and kindness of the staff fills us with joy.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a great hotel with a super location and excellent staff. We had three very nice rooms for a family trip, good AC , excellent breakfast, talked and tasted local wines with the knowledgeable barman Christian, and easily enjoyed all one might see from this great property. Highly recommend!
Stayed 2 nights in Jun 2023
Response from NH Collection Palazzo Verona on Jun 29, 2023
Dear William, Thank you for taking the time to give such a wonderful score to your stay here at NH Collection Palazzo Verona. We are very pleased to read that the beauty of this ancient palace in which we were fortunate enough to welcome you is in line with your taste and expectations of design, ambiance and comfort.Moreover, we are very glad that our staff was able to make your stay unforgettable, that is our main goal.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

10/10 Excellent

Roberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atención
Excelente servicio. El personal de recepción muy amables y muy conocedores de restaurantes y lugares interesantes. Nos ayudaron mucho y siempre con una gran sonrisa
Stayed 5 nights in Jun 2023
Response from NH Collection Palazzo Verona on Jun 23, 2023
Dear Roberto, Thank you for taking the time to give such a wonderful score to your stay here at NH Collection Palazzo Verona. we are very glad you were fully satisfied with your stay and that our staff was able to make it unforgettable.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

10/10 Excellent

Cora

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from NH Collection Palazzo Verona on Jun 23, 2023
Dear Cora, Thank you for taking the time to give such a wonderful score to your stay here at NH Collection Palazzo Verona. To be promoted with flying colours in all aspects, from the fabulous and central location of our palace to the competence and kindness of the staff fills us with joy.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

10/10 Excellent

Raul, Spring

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great property in excellent location
Stayed 2 nights in Jun 2023
Response from NH Collection Palazzo Verona on Jun 23, 2023
Dear Raul,Thank you for taking the time to give such a wonderful score to your stay here at NH Collection Palazzo Verona. We are happy you enjoyed your stay with us and that the ancient beauty of our historical building was able to steal your heart. We are also very pleased that you appreciated the very central location of our hotel, just a stone's throw from Portoni Borsari. We agree that it is very strategic for exploring our wonderful Verona in all its ancient beauty.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

10/10 Excellent

maria m

Stayed 2 nights in Jun 2023
Response from NH Collection Palazzo Verona on Jun 23, 2023
Dear Maria M, Thank you for taking the time to give such a wonderful score to your stay here at NH Collection Palazzo Verona. To be promoted with flying colours in all aspects, from the fabulous and central location of our palace to the competence and kindness of the staff fills us with joy.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023
Response from NH Collection Palazzo Verona on Jun 9, 2023
Dear Steven, Thank you for choosing NH collection Palazzo Verona for you stay in our city!we are very glad you were fully satisfied with your stay and that our staff was able to make it unforgettable.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

10/10 Excellent

STEPHEN

Stayed 3 nights in May 2023
Response from NH Collection Palazzo Verona on Jun 3, 2023
Dear Stephen, Thank you for taking the time to give such a wonderful score to your stay here at NH Collection Palazzo Verona. To be promoted with flying colours in all aspects, from the fabulous and central location of our palace to the competence and kindness of the staff fills us with joy.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

10/10 Excellent

Jacqueline

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in May 2023
Response from NH Collection Palazzo Verona on May 27, 2023
Dear Jacqueline, Thank you for taking the time to give such a wonderful score to your stay here at NH Collection Palazzo Verona. To be promoted with flying colours in all aspects, from the fabulous and central location of our palace to the competence and kindness of the staff fills us with joy.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

6/10 Okay

Eleni

Stayed 3 nights in May 2023
Response from NH Collection Palazzo Verona on May 26, 2023
Dear Eleni, Thank you for giving a score to your stay at NH Collection Palazzo Verona.We are very sorry to see that you weren't entirely satisfied with you experience. We keep trying to improve our 5-star service every day and we will keep doing so in the future. The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

10/10 Excellent

David

Stayed 2 nights in May 2023
Response from NH Collection Palazzo Verona on May 24, 2023
Dear David, Thank you for taking the time to give such a wonderful score to your stay here at NH Collection Palazzo Verona. To be promoted with flying colours in all aspects, from the fabulous and central location of our palace to the competence and kindness of the staff fills us with joy.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

10/10 Excellent

Jo-Inge

Stayed 2 nights in May 2023
Response from NH Collection Palazzo Verona on May 24, 2023
Dear jo-inge,Thank you for taking the time to give such a wonderful score to your stay here at NH Collection Palazzo Verona. To be promoted with flying colours in all aspects, from the fabulous and central location of our palace to the competence and kindness of the staff fills us with joy.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

10/10 Excellent

Aysha

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic property in the heart of Verona with a wonderful service. The staff could do no more for you. Rooms are beautiful and spacious and very clean and everything was a walking distance away in this beautiful city. The property is full of archeological character and breakfast is five star! Thank you NH definitely a brand I will consider for all my future stays.
Response from NH Collection Palazzo Verona on May 24, 2023
Dear Aysha, Thank you for taking the time to write such a wonderful review about your stay here at NH Collection Palazzo Verona. We are very pleased that you appreciated the very central location of our hotel, just a stone's throw from Portoni Borsari. We agree that it is very strategic for exploring our wonderful Verona in all its ancient beauty.We are also very glad that you appreciated our rich and varied buffet breakfast!What makes us the happiest is your note regarding the staff, politeness and professionalism are indeed our trademark.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

10/10 Excellent

Samuel

Stayed 2 nights in May 2023
Response from NH Collection Palazzo Verona on May 24, 2023
Dear Samuel, Thank you for taking the time to give such a wonderful score to your stay here at NH Collection Palazzo Verona. To be promoted with flying colours in all aspects, from the fabulous and central location of our palace to the competence and kindness of the staff fills us with joy.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

10/10 Excellent

Hans

Stayed 2 nights in May 2023
Response from NH Collection Palazzo Verona on May 24, 2023
Dear Hans, Thank you for taking the time to give such a wonderful score to your stay here at NH Collection Palazzo Verona. To be promoted with flying colours in all aspects, from the fabulous and central location of our palace to the competence and kindness of the staff fills us with joy.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

10/10 Excellent

John, Bayside

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a beautiful hotel in an excellent location near the center of Verona. It is well-appointed and nicely furnished. It is in walking distance of the major historical sites, both Roman and Veronese. The staff members are kind, professional, and are exceptional to a person!
Stayed 4 nights in Apr 2023
Response from NH Collection Palazzo Verona on May 1, 2023
Dear John, Thank you for sharing with us your experience at NH Collection Palazzo Verona.We are also glad to hear that you were fascinated by the location in the heart of the city, in Corso Porta Borsari, overlooking the Roman gate. We are very pleased to read that the beauty of this ancient palace in which we were fortunate enough to welcome you is in line with your taste and expectations of design, ambiance and comfort.What makes us the proudest is your note about the helpfulness of the staff, we do indeed deeply care about our guests, and do our very best to ensure that they have an unforgettable NH Collection experience.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH Hotels worldwide!Best regards,F. ChironnaGeneral Manager

10/10 Excellent

Robyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in excellent location near Piazza Erbe with lots of sights and restaurants nearby. Lovely helpful staff, very good air conditioning, comfy beds, nice room and one of the nicest hotel bathrooms I’ve ever had. Will definitely stay again.
Stayed 1 night in Apr 2023
Response from NH Collection Palazzo Verona on Apr 23, 2023
Dear Robyn, Thank you for taking the time to give such a wonderful score to your stay here at NH Collection Palazzo Verona. To be promoted with flying colours in all aspects, from the fabulous and central location of our palace to the competence and kindness of the staff fills us with joy.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

10/10 Excellent

David

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location. Facility
Stayed 1 night in Apr 2023
Response from NH Collection Palazzo Verona on Apr 23, 2023
Dear David, Thank you for choosing NH collection Palazzo Verona for you stay in our city!We are very pleased to read that the beauty of this ancient palace in which we were fortunate enough to welcome you is in line with your taste and expectations of design, ambiance and comfort.We are very glad that you appreciated the very central location of our hotel, just a stone's throw from Portoni Borsari. We agree that it is very strategic for exploring our wonderful Verona in all its ancient beauty.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

10/10 Excellent

Dalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, wonderful staff, beautiful and clean room! The NH Hotel, Verona is simply an all around fabulous destination and hotel!
Stayed 3 nights in Apr 2023
Response from NH Collection Palazzo Verona on Apr 23, 2023
Dear Dalia, Thank you for sharing with us your experience at NH Collection Palazzo Verona.We are very pleased to read that the beauty of this ancient palace in which we were fortunate enough to welcome you is in line with your taste and expectations of design, ambiance and comfort.We are also glad to hear that you were fascinated by the location in the heart of the city, in Corso Porta Borsari, overlooking the Roman gate. What makes us the happiest is your note about the staff, kindness and professionalism are our trademarks and we do our very best to make sure that our guests have an unforgettable NH Collection experience.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

10/10 Excellent

Lourdes

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and customer service
Stayed 1 night in Apr 2023
Response from NH Collection Palazzo Verona on Apr 20, 2023
Dear Lourdes, Thank you for taking the time to give such a wonderful score to your stay here at NH Collection Palazzo Verona. To be promoted with flying colours in all aspects, from the fabulous and central location of our palace to the competence and kindness of the staff fills us with joy.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

4/10 Poor

Mohamed

Stayed 2 nights in Mar 2023
Response from NH Collection Palazzo Verona on Apr 20, 2023
Dear Mohamed, Thank you for sharing with us your experience at NH Collection Palazzo Verona.To be promoted with flying colours in all aspects, from the fabulous and central location of our palace to the competence and kindness of the staff fills us with joy.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

10/10 Excellent

Ian

Stayed 1 night in Mar 2023
Response from NH Collection Palazzo Verona on Apr 1, 2023
Dear Ian, Thank you for taking the time to give such a wonderful score to your stay here at NH Collection Palazzo Verona. To be promoted with flying colours in all aspects, from the fabulous and central location of our palace to the competence and kindness of the staff fills us with joy.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

10/10 Excellent

Judith

Stayed 2 nights in Mar 2023
Response from NH Collection Palazzo Verona on Apr 10, 2023
Dear Judith, Thank you for taking the time to give such a wonderful score to your stay here at NH Collection Palazzo Verona. To be promoted with flying colours in all aspects, from the fabulous and central location of our palace to the competence and kindness of the staff fills us with joy.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager

10/10 Excellent

Giuseppe

Stayed 2 nights in Mar 2023
Response from NH Collection Palazzo Verona on Mar 19, 2023
Gentile Giuseppe, grazie per aver scelto NH Collection Palazzo Verona per il Suo soggiorno nella nostra città e per il tempo dedicatoci nel darci questa splendida valutazione.Essere promossi a pieni voti sotto tutti gli aspetti, dalla favolosa e centrale posizione del nostro palazzo alla competenza e gentilezza del personale, ci riempie di gioia.Speriamo di riaverLa presto nostro Ospite qui a NH Collection Palazzo Verona o in uno degli oltre 400 NH hotel in giro per il mondo.Cordiali saluti, F. ChironnaGeneral Manager

10/10 Excellent

Robert

Stayed 2 nights in Mar 2023
Response from NH Collection Palazzo Verona on Mar 18, 2023
Dear Robert, Thank you for taking the time to give such a wonderful score to your stay here at NH Collection Palazzo Verona. To be promoted with flying colours in all aspects, from the fabulous and central location of our palace to the competence and kindness of the staff fills us with joy.The entire team of the NH Collection Palazzo Verona hopes to welcome you back here soon or in one of the over 400 NH hotels worldwide!Best regards,F. ChironnaGeneral Manager