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Reviews of The Belsfield Hotel

4 out of 5
The Belsfield Hotel
Kendal Road, Bowness-on-Windermere, Windermere, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 541 out of 1000 reviews" "
Rating 8 - Good. 301 out of 1000 reviews" "
Rating 6 - Okay. 99 out of 1000 reviews" "
Rating 4 - Poor. 38 out of 1000 reviews" "
Rating 2 - Terrible. 21 out of 1000 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ewen

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel we will be back
Stayed 2 nights in Apr 2024

10/10 Excellent

Beverley

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and outlook. New parking rates seem extreme (i.e. charging paying guests who are already paying premium rates) but this was soon resolved at checkout. Thanks for a great stay.
Stayed 1 night in Apr 2024

8/10 Good

lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast and dinner were lovely
Stayed 2 nights in Apr 2024

8/10 Good

vincent

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very good place to stay
Stayed 2 nights in Apr 2024

8/10 Good

James

Liked: Staff & service
Stayed 1 night in Apr 2024

8/10 Good

Karen

Stayed 2 nights in Mar 2024

10/10 Excellent

Brian

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EMMA WAS A SUPER FRIENDLY AND HELPFUL RECEPTIONIST. THANK YOU.
Stayed 4 nights in Mar 2024

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great location, staff very helpful, nice hotel, few issues with room but Hotel were very accommodating so very happy
Stayed 2 nights in Mar 2024

6/10 Okay

Paul

Stayed 2 nights in Mar 2024

4/10 Poor

Lucy

Traveled with partner
On arrival, hotel was beautiful from the outside. Very clean reception/bar and restaurant area. We were very pleased and excited! Just to add, £15 parking for guests for a 24 hour period, which we knew about and fair for the area. Safe car park. Great location, walked into Windermere in the evening and had some tea out. 10/10 for location. The fire alarm sounded at 3:00am, which wasn’t an issue as this is health and safety, and as a suspected fire we evacuated straight away. Everyone was gathered in the car park and reception area, there was no communication from staff in hi-vis, they just allowed us back in still with alarm sounding. I got an update from other guests to inform us they were still looking for the cause of the alarm?? Information appeared to be given to guests sat in reception, those in the car park was left to find out themselves. The walls are paper thin, at 0600 we were woken to next doors shower on, upstairs floorboards & the neighbours talking getting ready for breakfast. Breakfast was lovely, beautiful room and good service. Nice view from the window. Got back up to the room after having breakfast, and thought we’d have a nice coffee looking out of our lake view room. A maintenance man was in the room next door, with his tool box outside our door, drilling, knocking, making all sounds. Check out is 11am, so please, if you want a nice chill out morning this hotel isn’t for you.
Stayed 1 night in Mar 2024

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay at this lovely hotel in a first class location - Thankyou
Stayed 2 nights in Mar 2024

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent ! We had always liked the look, style and location of the Belsfield when it was owned by Laura Ashley but this was our first time staying. We did have reservations due to some guests leaving the negative feedback. But I can honestly say we had one of the best hotel experiences you could ask for, the stuff were friendly and very helpful. The room was large and had a very relaxing feel to it with great decoration. I’m Vegan and my wife is veggie but we had no problems at breakfast, the dinning rooms also have an amazing view of the lake. We had an absolutely fabulous time and will definitely be staying again.
Stayed 1 night in Mar 2024

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Superb location, stunning lake views, clean warm rooms and excellent staff
Stayed 2 nights in Mar 2024

6/10 Okay

Donna

Traveled with partner
Liked: Cleanliness, staff & service
A hotel I always wanted to stay at and I took the opportunity when I could. The hotel is living on its past. The place needs a lot of tlc to bring it up to standard it is shabby in places and attention to detail is lacking. We paid additional for a Lake view room and the view could not be faulted however the room was in need of the tlc I refer to, the wallpaper was torn in several places above the bed head there were pink stains along the carpet and the bathroom whilst big with a good shower again needed attention in particular to the bath panel and the mixer shower which was not in use. Breakfast is acceptable, hot food is cooked to order but for the price you pay I would have expected more choice and better quality on continental e.g fresh fruits or raisins/sultanas. The majority of the staff are very pleasant and helpful which makes you feel valued. I overheard a number of guests commenting that service/quality had gone down hill since the hotel was taken over. It’s a lovely location and could be an outstanding hotel if the small details were addressed but unfortunately I will not return as There are definitely better hotels in the vicinity and the icing on the cake was the £15 charge for parking which has been introduced.
Stayed 4 nights in Mar 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Tracy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looked gorgeous on the outside and always wanted to stay there with such a great view of the lake. The inside was so modern but in keeping with the victorian building. The food was amazing and the restaurant overlooked the lake too. Room spotless modern and spacious would definitely stay again
Stayed 1 night in Feb 2024

10/10 Excellent

Alison Jane

Traveled with partner
The view spectacular and atmosphere perfect . Food expensive
Stayed 2 nights in Feb 2024

6/10 Okay

Ruth

Traveled with partner
Cueing for breakfast was a long wait ,not acceptable and carpets all floors was worn dirty .
Stayed 1 night in Feb 2024

6/10 Okay

Ian

Stayed 1 night in Feb 2024

8/10 Good

Ikenaga

Stayed 1 night in Feb 2024

10/10 Excellent

Mary Sheila

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and staff good position overlooking the lake easy walking to shops restaurants pubs and lake well worth a visit
Stayed 2 nights in Jan 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

David

Stayed 1 night in Jan 2024

10/10 Excellent

Marie

Traveled with family and small children
The most excellent staff could not have done better
Stayed 1 night in Jan 2024

8/10 Good

Sara-Louise

Stayed 1 night in Jan 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, room comfort
Nice hotel room could do with updating as lots of mould around the widows
Stayed 2 nights in Jan 2024

8/10 Good

Zainab

Stayed 1 night in Jan 2024

8/10 Good

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our lake view room, it was very warm and cosy, bed and pillows very comfortable. The only criticism is that the window in our room rattled in the wind.
Stayed 3 nights in Jan 2024

8/10 Good

Geraldine

Stayed 1 night in Jan 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Snowy January break
Lovely welcoming Hotel, We booked a room with a Lake view and definitely worth the extra we paid, We where there on the coldest days of the year and the hotel was lovely and warm, We had breakfast included which was nice and a good choice, We ate in the hotel one night, we both enjoyed our main courses but i didnt enjoy my starter and my partner didn't eat much of his near frozen cheesecake, but it could be down to personal choice..We would definitely stay again.
The view from our room..
Breakfast in the Dining room..
The night view from our room..
Stayed 2 nights in Jan 2024

10/10 Excellent

Luis

Liked: Amenities
Stayed 2 nights in Jan 2024

10/10 Excellent

Lynn

Stayed 1 night in Jan 2024

10/10 Excellent

Lee

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Beautufull hotel,fantastic views friendly staff.definatly stay again
Stayed 2 nights in Jan 2024

10/10 Excellent

Lindsey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Jimit

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honeymoon
Beautiful hotel room very clean and comfortable bed. We had a lovely lake view
Stayed 2 nights in Jan 2024

8/10 Good

peter

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Graham

Stayed 2 nights in Jan 2024

6/10 Okay

Colin

Stayed 2 nights in Dec 2023

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
We had a lovely relaxing stay at the Belsfield, lovely hotel, clean and comfortable, bedroom lovely and comfy bed. Everything you need, robes, slippers, tea coffee and toiletries. Breakfast was delicious, compliments to the chef. Would recommend and would stay again.
Stayed 1 night in Jan 2024

4/10 Poor

paul

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

gemma

Stayed 1 night in Dec 2023

10/10 Excellent

Tim

Liked: Property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Julie

Stayed 2 nights in Dec 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was in a great location and was very clean the staff were really friendly and helpful
Stayed 2 nights in Dec 2023

10/10 Excellent

Alan

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

6/10 Okay

Aaron

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Quick review
Great location, room and view let down by service and food. Poor checkin experience. Pricey food which was of poor quality.
Stayed 1 night in Dec 2023

4/10 Poor

John

Traveled with partner
Disliked: Cleanliness, staff & service
This should be a 2star hotel, 20 minutes stood at the bar waiting for a member of staff, room very dated and in need of a deep clean, reception staff one helpful and one like the ice maiden
Stayed 1 night in Dec 2023

10/10 Excellent

c

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent short break
Stayed 1 night in Dec 2023