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Reviews of Sleep Inn & Suites BWI Airport

2.5 out of 5
Sleep Inn & Suites BWI Airport
6055 Belle Grove Rd, Baltimore, MD

Reviews

5.4
Rating 10 - Excellent. 139 out of 1001 reviews" "
Rating 8 - Good. 190 out of 1001 reviews" "
Rating 6 - Okay. 190 out of 1001 reviews" "
Rating 4 - Poor. 162 out of 1001 reviews" "
Rating 2 - Terrible. 320 out of 1001 reviews" "

5.4/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

5.2/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

2/10 Terrible

Tameka

Traveled with family and small children, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst experience ever. Bed bugs , roaches, dirty, no cable, unprofessional. Waiting for a refund at the moment. Place under renovation, should not be open. They actually need to completely be investigated to be open to the public like this and taking people like all is normal.
Stayed 2 nights in Apr 2024

2/10 Terrible

David

Disliked: Cleanliness, amenities, property conditions & facilities
Keys had to be recharged each night...cockroach in bathroom...dirty floor...shower had other people's hair in it...fixtures were loose..door was loose....flying bugs...fire alarm went off twice when there was no fire...construction banging.
Stayed 6 nights in Mar 2024

2/10 Terrible

Tiffany

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the worst hotel I have ever stayed in. The front doors of the hotel were propped open and it was freezing in the hotel, the room smelled of weed, WE FOUND COCKROACHES in the room, the beds were so uncomfortable, the shower ran all night long, overall it was just a terrible experience. When we went to check out, no one was at the front desk. There was a sign to call a number so I called. No one answered. I waited for 15 minutes and had to leave to get to the airport. I would give this place a zero star rating if we could.
Stayed 1 night in Mar 2024

2/10 Terrible

Shauna

Traveled with group, Business traveler
Disliked: Amenities
This hotel is dirty, smells like smoke in the room, the toilet seat looks likes it was from 1950. I don’t understand why they couldn’t go to Walmart and buy a new toilet seat. The room was so dirty I have to leave
Stayed 2 nights in Mar 2024

6/10 Okay

Aris

Disliked: Property conditions & facilities
Mucho olor a marihuana y la recepcionista se la pasa erructando delante de la gente
Stayed 2 nights in Mar 2024

10/10 Excellent

Ajiana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

6/10 Okay

Freddy

Traveled with group, Business traveler
Liked: Staff & service, amenities, property conditions & facilities
The building looks very nice, and appealing from the outside stand point but the inside is dormant they need to put some money for a good innovation. I have nothing against them. It's just advice to help them do better and continue to run their business
Stayed 1 night in Feb 2024

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Affordable accommodations; friendly, helpful staff
This hotel is in a great location for weekend trips to DC and Baltimore. It was 50 mins to DC, and 13 mins to the Baltimore Aquarium by car. The site was able to accommodate our large family in a room with three double beds at a price we could afford. The free breakfast included a waffle maker, which my kids loved, and our room had a mini fridge, a microwave, and a large flat screen TV with cable. The sofa bed was extremely uncomfortable, and we ended up folding the bed back in and sleeping one on the sofa and one on the floor using the bedding provided and got a better night's sleep the second night. The site is in some disrepair and is clearly under renovation. In spite of being in a nonsmoking room, the entire hallway of our floor smelled strongly of smoke and our room smelled of it as well, although it was clear work had been done to the room to reduce the odor. Overall, it was not perfect, but it was just what we needed. The staff was friendly and helpful, providing us with the extra towels and linens we needed, as well as a couple of toothbrushes for kids who forgot theirs. I would definitely stay there again, although I fear once renovations are complete, it will no longer be in our budget.
Stayed 2 nights in Jan 2024

6/10 Okay

Brayan

Stayed 1 night in Jan 2024

6/10 Okay

ajaya

2/10 Terrible

Stevie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a good hotel experience.
We did not stay at the hotel. We checked in and decided to leave before paying. Guests behind us talked about roaches and we decided not to stay. It was a bad experience and the hotel concierge wasn’t present for 20 minutes as we waited to be helped.
Stayed 1 night in Jan 2024

6/10 Okay

Roger

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I’ve stayed at this property three times now, on my most recent stay I killed two roaches. There were dead ladybugs in the window seal. I dropped one of my belongings under the bed and upon retrieving it I found a mens body wash under one of the beds which means the room was not thoroughly cleaned.
Stayed 3 nights in Dec 2023

2/10 Terrible

Margaret

Stayed 1 night in Dec 2023

10/10 Excellent

Swarthout

Stayed 1 night in Dec 2023

6/10 Okay

Agustin

Traveled with family
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Debrah

Traveled with partner
Liked: Cleanliness, staff & service

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY HERE
Do not stay here, this place is 50% homeless shelter, 50% run down dump of a hotel. Terrible musty smell throughout, although when we returned from dinner (which was another disaster!) the musty smell had been replaced by an overwhelming odor of cannabis. Light switch in bathroom cracked and hanging off wall Cockroaches seen scurrying about in bathroom, absolutely GROSS. TV not functioning. When we checked out after our one night at 5am (we couldn't get out early enough!) there were people sleeping on the furniture in the lobby. Avoid this place like the plague
Stayed 1 night in Oct 2023

2/10 Terrible

Official

Disliked: Staff & service, property conditions & facilities
This property has the potential to be so much more. It is currently not there are bedbugs and a roach infestation.no one seems to care.
Stayed 1 night in Nov 2023

6/10 Okay

Michael

Tired
Stayed 1 night in Nov 2023

2/10 Terrible

Teresa

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very dirty. No bedspreads on the bed. When we book the reservation did. Noft look
Stayed 3 nights in Nov 2023

6/10 Okay

Theresa

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Lakecia

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Love the room
Stayed 1 night in Nov 2023

2/10 Terrible

Damon

Dirty
Stayed 1 night in Nov 2023

2/10 Terrible

Christina, Easton

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There were bugs in the bathroom area, electrical plates were taped on, bathroom light was out, toilet paper holder was broken, towel bar was broken. The breakfast was virtually non-existent. The juice machine was out of order. There were no eggs, meat, donuts, just sliced bread and one waffle maker. There was cereal, but no milk. Awful hotel. Will never stay there again.
Stayed 2 nights in Oct 2023

8/10 Good

Rosemarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

2/10 Terrible

Ivy

Traveled with family
Disliked: Property conditions & facilities
Upon arrival I was told there was no tv service. I stayed three nights and they didn’t compensate me at all because I booked through Expedia. There was trash on the floor of the room, the comforters had multiple burn holes and stains on them, black mold in the bathroom, and the shower ONLY had scolding hot water. I had to put water in my hands to let it cool down before using it and I had to wash my hair in the sink so I didn’t get burned. The complimentary breakfast was only white bread and cereal. If you stay here be prepared for the multiple people who live in the back parking lot as their permanent residence as well.
Stayed 3 nights in Oct 2023

6/10 Okay

Nykia

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2023

2/10 Terrible

noe

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the front desk [night shift) was very rude. The walls by the elevator had mold and the smell was really bad When I opened the microwave for the fisrt time it was not cleaned and smelled like food. They said the breakfast was included but the juice dispenser was out of order and you can just have coffee, toast and waffles with jam. For that price there are better hotels, i wouldn't return here.
Stayed 1 night in Oct 2023

2/10 Terrible

Lisa

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Please listen to the previous reviews. Do NOT stay here. Nails were coming up out of the carpet, we woke up in the middle of the night to approximately 10 roaches in the bathroom. The mattress was disgusting underneath the sheets. No blow dryer. Jack hammers were loud by 8:00 am. We checked out a day early. This facility was very dirty and the hotel staff were not responsive at all!
Stayed 2 nights in Oct 2023

2/10 Terrible

Evy

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was disappointing. To the old pizza and pizza box sitting in the foyer the minute I walked to the hallway and room that smelled like old cigarettes marijuana and bad perfume. The mattress was uncomfortable and stained. An old pair of socks were on the floor right near the bed and the shower faucet dripped. I was supposed to be there 4 nights. I only made it 5 hours. I only lasted that long because I didn’t get to the hotel until 2am.
Stayed 3 nights in Oct 2023

8/10 Good

Willie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the front desk clerk during the evening hours was very courteous and helpful
Stayed 1 night in Oct 2023

2/10 Terrible

Gavin

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
This place is awful. I don't recommend staying here. First room they put me in the AC screamed like a banshee. Second room - was second floor and they entire floor stank to high heaven. I can't beleive they would even try to put anyone in these rooms. It was gross.
Stayed 3 nights in Oct 2023

2/10 Terrible

Ryan

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

Mary

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

amy

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The room was musty and old, in desperate need of remodel, updates.
Stayed 1 night in Oct 2023

4/10 Poor

Ilenia

Traveled with family
Disliked: Property conditions & facilities
Not clean or well maintained.
Stayed 1 night in Oct 2023

2/10 Terrible

Jessica

Disliked: Cleanliness, property conditions & facilities
Bugs in our room, dirty carpet, terrible smell - so bad!
Stayed 1 night in Oct 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No tv service No ironing board Noisy AC unit No telephone service Dirty walls, carpet No blanket
Stayed 1 night in Oct 2023

2/10 Terrible

Lee

Traveled with partner
Disliked: Amenities
Where do I start? What a dirty hotel. Disgusting facility. There are doing renovations but it would be best to just tear it down. They are just putting a bandage over the wound.
Stayed 1 night in Oct 2023

2/10 Terrible

Mario

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were rude and inattentive. I was waiting for someone to check me in for 30 minutes, and when the two staff members finally showed, the seemed bothered to help me get checked in. The elevator had carvings on the walls and graffiti everywhere. The floor I was in smelled like cabbage for some reason. The sheets on the bed were stained and none of the channels on the tv worked. I would definitely not recommend.
Stayed 1 night in Sep 2023

4/10 Poor

JIANPING

Disliked: Cleanliness, staff & service, property conditions & facilities
nothing
Stayed 1 night in Sep 2023

2/10 Terrible

Fredy

Disliked: Cleanliness, staff & service, property conditions & facilities
There where bugs in my room
Stayed 2 nights in Sep 2023

2/10 Terrible

Joseph

Stayed 1 night in Sep 2023

4/10 Poor

Angel

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Great value, clean with all amenities you need, will stay again
Stayed 1 night in Sep 2023

6/10 Okay

Lilyan

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Had the same room we had 2 months ago. The dirt was still on the walls. The toilet ran the 2 days we were there. The Breakfast area had very little to off and we were there at 7 one day and 8:30 the next. Needless to say don't think we'll ever go back
Stayed 2 nights in Sep 2023

2/10 Terrible

nfn, Breinigsville

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

omar

Stayed 1 night in Sep 2023

2/10 Terrible

Antonio

Business traveler
Disliked: Amenities
It was terrible. No cable and customer service was horrible. I didn’t even stay my whole 2 nights I requested a refund and they denied me
Stayed 2 nights in Sep 2023

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Cheap and stink
Floor was dirty and had big red paint stains in the carpet, tv didn’t work, smells old and musty. But you get what you pay for!
Stayed 1 night in Sep 2023