Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;with Sofabed) | Desk, blackout drapes, iron/ironing board, cribs/infant beds
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Reviews of Best Western Plus Georgetown Corporate Center Hotel

2.5 out of 5
Best Western Plus Georgetown Corporate Center Hotel
132 Darby Drive, Georgetown, KY

Reviews

8.8

Excellent

Rating 10 - Excellent. 586 out of 1002 reviews" "
Rating 8 - Good. 279 out of 1002 reviews" "
Rating 6 - Okay. 82 out of 1002 reviews" "
Rating 4 - Poor. 34 out of 1002 reviews" "
Rating 2 - Terrible. 21 out of 1002 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Fine
Stayed 1 night in Apr 2024
Response from Aqsa on Apr 24, 2024
Gary, Thanks for taking the time to complete our online survey regarding your recent stay at our hotel. We hope to see you again soon!

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Aqsa on Apr 22, 2024
Valued Guest, Thanks for taking the time to complete our online survey regarding your recent stay at our hotel. We hope to see you again soon!

8/10 Good

Dokwon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good
Stayed 2 nights in Apr 2024
Response from Richard on Apr 8, 2024
Dokwon, Thanks for the visit and rating, we hope to see you soon again!

8/10 Good

SCOTT

Liked: Cleanliness, staff & service, property conditions & facilities
The only negative was they allow dogs and we had 2 dogs in the room next door to us. They bark many times during the evening. We alerted the front desk. They called the people twice to alert them to this annoyance. The dogs did not bark overnight. I would recommend this hotel.
Stayed 1 night in Apr 2024
Response from Richard on Apr 8, 2024
Scott, We apologize regarding the Dogs issue, we hope to see you soon again!

2/10 Terrible

Lisa, Stantonville

Traveled with group
Disliked: Staff & service
Asking the clerk who was training someone (managers wife) at the front desk for a small amount of milk for my friends hot tea, i was first told i would have to wait, then asked me how many people were in the breakfast dining area, which i said I dont know, msybe 5 or 6 why? Which she replied " that if i had to give my friend some, she would have to give everyone" i said that didnt make sense, it has 24 hour coffee/tea service. I said i only needed a small amount of milk and she continued to give me attitude about we went back and forth, until i asked for the manager. The manager came out and asked me if there was anything wrong and i explained what i had come to the desk for and he proceeded to the kitchen to give me the milk. I have worked in customer service for more than half my life and ive never come across such an argumentative customer service rep or whatever her titlle is. I found out her name (Terri) and she has quite reputation as i had been told for being nasty to the employees and yelling at them. She should not be working in service if she is going to be like that to people. Will never stay there again.
Stayed 3 nights in Mar 2024
Response from Aqsa on Apr 1, 2024
We sincerely apologize for the experience you had to go through. This is not our standards. We always wish to provide a positive experience to our guests. We are grateful that our manager intervened and provided you with the milk you requested. Once again, please accept our apologies for the inconvenience you experienced. We truly value your feedback. We hope that you will consider giving us another chance in the future to provide an exceptional service.

8/10 Good

Sally

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Aqsa on Apr 1, 2024
Sally, Thank you for your feedback. We hope to see you soon again!

10/10 Excellent

David

Liked: Cleanliness, staff & service
The breakfast room staff were exceptional
Stayed 2 nights in Mar 2024
Response from Aqsa on Mar 29, 2024
David, Thank you so much for your wonderful feedback! We're thrilled to hear that you had a positive experience during your stay. We look forward to welcoming you back in the future.

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Aqsa on Mar 27, 2024
Kim, Thanks for the visit and rating. We hope to see you soon again!

10/10 Excellent

Teresa L

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 3 nights in Mar 2024
Response from Aqsa on Mar 27, 2024
Teresa, Thank you for choosing to stay with us and for providing your rating. We can't wait to have you back again!

10/10 Excellent

Jan

Staff at the front desk were very friendly and helpful! Loved the list of restaurants they gave us along with great map of the area.
Stayed 1 night in Mar 2024
Response from Aqsa on Mar 21, 2024
Jan, thanks a lot for your feedback. We're thrilled to hear that you found our front desk staff friendly and helpful. We can't wait to welcome you back!

8/10 Good

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and room were nice
Stayed 1 night in Mar 2024
Response from Aqsa on Mar 21, 2024
Thank you for taking the time to share your positive experience. We truly appreciate your feedback and hope to see you again soon!

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional maintenance is obvious. Breakfast room is best I’ve experienced.
Stayed 1 night in Mar 2024
Response from Aqsa on Mar 21, 2024
Thank you for your feedback, Mark! We're glad to hear that you had a positive experience. Hope to welcome you back soon

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were all very friendly and attentive. Great breakfast buffet. Nice pool and hot tub.
Stayed 1 night in Mar 2024
Response from Richard on Mar 12, 2024
Kurt, Thanks for the visit and rating, we hope to see you soon again!

10/10 Excellent

Rick

Traveled with family
Liked: Amenities
Staff was very friendly and courteous.
Stayed 1 night in Mar 2024
Response from Richard on Mar 12, 2024
Rick, Thanks for the rating and appreciation of the efforts we put for Guest satisfaction. , we hope to see you soon again!

10/10 Excellent

Catherine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet comfortable
Stayed 1 night in Mar 2024
Response from Richard on Mar 4, 2024
Catherine, Thanks for the visit and rating, we hope to see you soon again!

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was comfortable. The shower was great And the breakfast and lady that worked it was beyond, never had anyone or anything like it!!! She was a gem
Stayed 1 night in Feb 2024
Response from Richard on Feb 27, 2024
Amy, Thanks for the rating and appreciation of the efforts we put for Guest satisfaction. , we hope to see you soon again!

10/10 Excellent

Anton

Stayed 3 nights in Feb 2024
Response from Aqsa on Mar 20, 2024
Anton, Thanks for your rating. It was a pleasure to have you. Hope to see you soon again.

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Richard on Feb 24, 2024
Don, Thanks for the visit and rating, we hope to see you soon again!

8/10 Good

Vicki

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good. Staff was very friendly.
Stayed 1 night in Feb 2024
Response from Richard on Feb 21, 2024
Vicki, Thanks for the rating and appreciation of the efforts we put for Guest satisfaction. , we hope to see you soon again!

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is probably the 4th timenive stayed, first time was amazing, las time i came therenwas no heat, mentioned it but didnt want to change rooms so just turned off the register, and this time the light by the right side ofnl the bed was broke, mentioned it front desk as I left upon check out. All in all its convenient, but staff is hit and miss with niceness, maybe tired or something..
Stayed 1 night in Feb 2024
Response from Richard on Feb 12, 2024
Jennifer, We apologize regarding the Room condition, We hope that you will provide us another chance in the future so that we can rectify our mistakes and prove our quality.

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Richard on Feb 12, 2024
Whitney, Thanks for taking the time to complete our online survey regarding your recent stay at our hotel. We hope to see you again soon!

10/10 Excellent

Brittany

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would give more stars if I could. Nothing but wonderful things to say about our stay. The lady that checked us in was very sweet, forgot to catch her name, dark complected (Indian maybe?). They serve popcorn and cookies in the evening and we were going down to the pool you could smell the cookies even just outside our top floor room. We went past them trying to get to the pool and the lady that checked us in rushed to tell us more cookies would be out in just a moment. The pool and hot tub were very clean. We slept great, beds very comfy. Then the breakfast was AMAZING! We all ate entirely too much! The breakfast host, I believe her name was Tonia, was unbelievably sweet. Kept checking on us, told us to grab a muffin or fruit for the road and to fill our water bottles up. My little girl was having a whole tantrum when I was getting her breakfast and she got down low and talked to her and made her smile. Such a wonderful crew and stay. We will use this hotel again!!!!
Stayed 1 night in Feb 2024
Response from Richard on Feb 12, 2024
Brittany, Thanks for the rating and appreciation of the efforts we put for Guest satisfaction. , we hope to see you soon again!

10/10 Excellent

Gerald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jan 2024
Response from Richard on Feb 12, 2024
Gerald, Thanks for taking the time to complete our online survey regarding your recent stay at our hotel. We hope to see you again soon!

10/10 Excellent

Vicki

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was accessible and clean. I didn't have to worry about anything during my stay.
Stayed 1 night in Jan 2024
Response from Richard on Feb 12, 2024
Vicki, Thanks for taking the time to complete our online survey regarding your recent stay at our hotel. We hope to see you again soon!

10/10 Excellent

Jh

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here before and loved it.
Stayed 2 nights in Jan 2024
Response from Richard on Jan 23, 2024
Valued Guest, Thanks for the visit and rating, we hope to see you soon again!

8/10 Good

Kristine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed
Had a good overnight stay with my kids. Tonia the breakfast server was exceptional. She was super friendly, helpful, loves her job, and really cares about the customers. Her breakfast was delicious and there were many choices. The beds were comfortable.
Stayed 1 night in Jan 2024
Response from Richard on Jan 23, 2024
Kristine, Thanks for the rating and appreciation of the efforts we put for Guest satisfaction. , we hope to see you soon again!

10/10 Excellent

Dokwon

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to thank the woman who prepared the food for breakfast and kindly explained it to me, and I would like to give her full marks.
Stayed 1 night in Jan 2024
Response from Richard on Jan 23, 2024
Dokwon, Thanks for taking the time to complete our online survey regarding your recent stay at our hotel. We hope to see you again soon!

10/10 Excellent

shan, princeton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely staff, everything was awesome, great breakfast and the breakfast staff was wonderful!
Stayed 1 night in Jan 2024
Response from Richard on Jan 23, 2024
Shan, Thanks for taking the time to complete our online survey regarding your recent stay at our hotel. We hope to see you again soon!

2/10 Terrible

Arunas

Disliked: Amenities
Stayed 1 night in Jan 2024
Response from Richard on Jan 11, 2024
Arunas, Thanks for the visit and rating, we hope to see you soon again!

6/10 Okay

Tamara

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
I booked 2 rooms, one that my friend's stay in. It didn't get cleaned when as to be clean & they ended up cleaning their room theme.
Stayed 3 nights in Dec 2023
Response from Richard on Jan 11, 2024
Tamara, We apologize regarding the Room condition, this is not our standards. We hope that you will provide us another chance in the future so that we can rectify our mistakes and prove our quality

10/10 Excellent

Luciano

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Richard on Jan 11, 2024
Luciano, Thanks for taking the time to complete our online survey regarding your recent stay at our hotel. We hope to see you again soon!

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Richard on Dec 22, 2023
Mary, Thanks for the visit and rating, we hope to see you soon again!

8/10 Good

Dustin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Richard on Dec 22, 2023
Dustin, Thanks for the visit and rating, we hope to see you soon again!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Nice play to stay. Excellent breakfast. Maybe a touch overpriced. Room could use a few touch ups but has been renovated at some point.
Stayed 2 nights in Oct 2023
Response from Richard on Dec 22, 2023
Valued Guest, Thanks for taking the time to complete our online survey regarding your recent stay at our hotel. We hope to see you again soon!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 stars isn't enough!
Nice room, clean, well appointed, plenty of pillows! They had a popcorn machine and cookies available in the evening. The breakfast was the best id seen since covid started. They even gave me a Christmas card and a little bag of miniature candy bars which came in handy as I'd forget mine!! It's very refreshing to see a well managed hotel these days. Hats off to the management and staff for making this property stand out from its peers.
Stayed 1 night in Dec 2023
Response from Richard on Dec 22, 2023
Michael, Thanks for the visit and rating, we hope to see you soon again!

10/10 Excellent

Lawrence, Chatham

Traveled with partner
Liked: Property conditions & facilities
Enjoyed our stay!
Stayed 1 night in Dec 2023
Response from Richard on Dec 13, 2023
Lawrence, Thanks for taking the time to complete our online survey regarding your recent stay at our hotel. We hope to see you again soon!

10/10 Excellent

Heather

Stayed 1 night in Dec 2023
Response from Richard on Dec 13, 2023
Heather, Thanks for the visit and rating, we hope to see you soon again!

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Richard on Dec 7, 2023
Donald, Thanks for the visit and rating, we hope to see you soon again!

10/10 Excellent

Michelle

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was helpful and friendly. The room was clean and very nice the breakfast was wonderful with a variety of things to choose from. The breakfast lady was awesome definitely would choose them again.
Stayed 1 night in Nov 2023
Response from Richard on Dec 7, 2023
Michelle, Thanks for taking the time to complete our online survey regarding your recent stay at our hotel. We hope to see you again soon!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, spacious, and next door to a fabulous steak restaurant.
Stayed 2 nights in Oct 2023
Response from Richard on Dec 7, 2023
John, Thanks for the visit and rating, we hope to see you soon again!

8/10 Good

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay. I’d book again.
Stayed 3 nights in Sep 2023
Response from Richard on Dec 7, 2023
Judith, Thanks for the rating and appreciation of the efforts we put for Guest satisfaction. , we hope to see you soon again!

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and everything worked.
Stayed 1 night in Nov 2023
Response from Richard on Dec 7, 2023
James, Thanks for the visit and rating, we hope to see you soon again!

10/10 Excellent

Manuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy for I75 Travellers
Stayed 1 night in Nov 2023
Response from Richard on Dec 7, 2023
Manuel, Thanks for the visit and rating, we hope to see you soon again!

10/10 Excellent

Michael, NEW HUDSON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Richard on Dec 7, 2023
Michael, Thanks for the visit and rating, we hope to see you soon again!

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and updated. Comfortable room. Priced well.
Stayed 1 night in Nov 2023
Response from Richard on Dec 7, 2023
James, Thanks for the rating and appreciation of the efforts we put for Guest satisfaction. , we hope to see you soon again!

10/10 Excellent

Leslie

Stayed 1 night in Nov 2023
Response from Richard on Dec 22, 2023
Leslie, Thanks for the visit and rating, we hope to see you soon again!

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Richard on Dec 7, 2023
Karen, Thanks for the rating and appreciation of the efforts we put for Guest satisfaction. , we hope to see you soon again!

10/10 Excellent

Marisabel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was really clean.
Response from Richard on Nov 21, 2023
Marisabel, Thanks for the visit and rating, we hope to see you soon again!

10/10 Excellent

David, Maryville

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Professional and courteous staff! Very clean and well maintained. Comfortable rooms and beds. Quiet HVAC. Coffee 24 hrs. Highly recommend!
Stayed 3 nights in Nov 2023
Response from Richard on Nov 21, 2023
David, Thanks for the visit and rating, we hope to see you soon again!

10/10 Excellent

Margaret k

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
great breakfast nice hostess 1 problem no washing machines......
Stayed 6 nights in Oct 2023
Response from Richard on Nov 21, 2023
Margaret, Thanks for the visit and rating, we hope to see you soon again!