Standard Double Room | Minibar, in-room safe, desk, soundproofing

Reviews of Le Merceny Motel

3 out of 5
Le Merceny Motel
Chaussée D Arlon 4, Bastogne

Reviews

9.2

Wonderful

Rating 10 - Excellent. 231 out of 361 reviews" "
Rating 8 - Good. 110 out of 361 reviews" "
Rating 6 - Okay. 17 out of 361 reviews" "
Rating 4 - Poor. 2 out of 361 reviews" "
Rating 2 - Terrible. 1 out of 361 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Arthur

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Over top a gas station. Ok for a quick one night stay. Staff was very nice and helpful.
Stayed 1 night in Dec 2023
Response from merceny on Feb 23, 2024
Dear,Thank you for your message.Best regards.

8/10 Good

James, Tampa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a hidden gem. While accommodations are fairly basic, the location is excellent and gas and a grocery store are steps away. The staff was very friendly and helpful and the buffet breakfast was small but fresh and tasty. The freshly made coffee was honestly the best I've ever had. The only slight drawback was the electric was a bit tricky and wouldn't always turn on the first day but it seemed to fix itself before I needed to call the front desk. Not sure if that is an on-going issue. Highly recommended in any case.
Stayed 2 nights in Oct 2023
Response from merceny on Nov 6, 2023
Dear,Thank you very much for your kind message.Best regards.

6/10 Okay

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room in a hotel connected to a gas station
The room itself was spacious and pretty nice. However, the motel was actually connected to gas station/convenience store! Think of a QT or Pilot having rooms about the store and you will get the idea. The reception and breakfast area were in the store. I literally have no recollection of seeing this information before booking the property. The other problem was that there was an outside, but enclosed, hallway that connected the rooms. Outside each room was a smokers trash can. Since we were at the end of the hallway, we had to go through a gauntlet of smoke smell every time we entered/exited our room. One thing to be aware of it that the rooms are on the second floor, and there is no elevator. If you have trouble managing about 20 steps I would avoid this property.
Stayed 1 night in Sep 2023
Response from lemercenymotel on Oct 2, 2023
Dear,Thank you for your message.Best regards

10/10 Excellent

G.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a great value for those seeking a more economical way to visit Bastogne. Rooms are updated, the layout was very nice and had plenty of room. Staff is friendly and helped us with our luggage up to our room.
Stayed 2 nights in Sep 2023
Response from lemercenymotel on Oct 2, 2023
Dear,Thank you for your kind message.Best regards.

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bastogne stay
We enjoyed our stay here. Staff, service and room were all exceptional
Stayed 2 nights in Sep 2023
Response from lemercenymotel on Oct 2, 2023
Dear,Thank you very much for your message.Best regards.

10/10 Excellent

MIKE, palm coast

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent place to stay easy walk to town center. Good size room , modern and comfortable
Response from lemercenymotel on Sep 25, 2023
Dear,Thank you for your kind message.Best regards.

10/10 Excellent

Frank

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is VERY helpful and friendly! From check-in and throughout our stay! Excellent customer service and attention. Thank you!
Stayed 1 night in Sep 2023
Response from lemercenymotel on Sep 25, 2023
Dear,Thank you for your kind message.Best regards.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is conveniently located on the edge of Bastogne giving easy access to the surrounding countryside and to the downtown area. I was there to tour the entire Battle of the Bulge Campaign area, which required a lot of driving over the two and one half days I was there. This Hotel fit the bill perfectly for what I wanted. Room was spacious, well appointed and clean. Breakfast was available at 600 am which enabled me to hit the road early. The hotel is part of convenience store and gas station complex which is unusual for a European City, but it worked very nicely in this case. I would easily recommend this hotel to anyone who is exploring the larger Battle of the Bulge Campaign Area.
Response from lemercenymotel on Sep 25, 2023
Dear,Thank you very much for your kind message.Best regards.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overnight stop over
Very clean, very modern, contemporary decor. The rooms are located above the shop yet are well soundproofed. There is allocated parking immediately next to the shop under video camera surveillance.
Stayed 1 night in Aug 2023
Response from lemercenymotel on Sep 25, 2023
dear,Thank you for your kind message.Best regards.

10/10 Excellent

Herman

Stayed 2 nights in Jul 2023
Response from lemercenymotel on Aug 4, 2023
Dear,Thank you very much.Best regards.

10/10 Excellent

Terry

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding service by the staff stands out. We checked in late because of a delayed flight. We ended up missing breakfast but no problem, the staff bent over backwards to ensure we were taken care of. OUTSTANDING
Stayed 2 nights in Jul 2023
Response from lemercenymotel on Jul 12, 2023
Dear,Thank you very much for your kind message.Best regards.

10/10 Excellent

Ruaridh

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff, clean room and shop on ground floor which is convenient.
Stayed 1 night in May 2023
Response from lemercenymotel on May 26, 2023
Dear,Thank you for your kind message!Best regards.

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The food downstairs was good. I had the Brie and Honey sandwich one day, and the Thon the next. Both were delicious, and the breakfast was great too! The staff were super friendly and helpful. I would stay here again in a heartbeat!
Response from lemercenymotel on May 23, 2023
Dear,Thank you for your kind message!We hope to see you another time.Best regards.

10/10 Excellent

melvyn

Stayed 4 nights in May 2023
Response from lemercenymotel on May 23, 2023
Dear,Thank you !Best regards.

10/10 Excellent

Mark

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and attentive staff
Stayed 1 night in May 2023
Response from Merceny on May 15, 2023
Dear,Thank you for your kind message.Best regards.

8/10 Good

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from lemercenymotel on Apr 20, 2023
Bonjour Monsieur,Merci d'avoir pris le temps de mettre une cotation.Bien à vous.

10/10 Excellent

Julie Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Very clean. Interesting how it’s connected to the gas station but not an issue with noise or service. Central location and easy to walk to everything.
Stayed 1 night in Apr 2023
Response from Eric on Apr 14, 2023
Dlear,Thank you very much for your message.Best regards.

10/10 Excellent

Ross

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Hotel was really clean and well maintained. The breakfast was very good value and enough variety. The staff were really friendly and very, very helpful. Would definitely recommend it and I would stay there again. Thank you!
Stayed 2 nights in Mar 2023
Response from Eric on Mar 27, 2023
Thank you very much for your kind message.Best regards.

10/10 Excellent

Stuart

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, very warm welcome. Great mix of amenities with a supermarket, cafe and bakery!
Stayed 3 nights in Jan 2023
Response from lemercenymotel on Feb 23, 2023
Dear,Thank you for your kind message.Best regards.

10/10 Excellent

robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprisingly great, nice to have convenience store attached.
Stayed 2 nights in Jan 2023
Response from lemercenymotel on Feb 23, 2023
Dear,Thank you very much.Best regards.

10/10 Excellent

Courtney

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, great room, very helpful staff,

10/10 Excellent

Jerome

Stayed 1 night in Nov 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Eight rooms over a gas station/Delhaize mini grocery/sandwich shop is unusual, but it works! The room was plenty spacious. Quite new. Beds were comfortable. Breakfast was very good. Very pleased with all of it!
Stayed 1 night in Oct 2022
Response from lemercenymotel on Nov 16, 2022
Dear,Thank you for your kind message.Best regards.

10/10 Excellent

Kathy, Melrose

Stayed 2 nights in Sep 2022

10/10 Excellent

Clayton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large rooms, near the town center. Above a gas station and convenience store which is very practical and surprisingly quiet
Stayed 1 night in Sep 2022
Response from lemercenymotel on Nov 16, 2022
Dear,Thank you for your kind message.Best regards.

10/10 Excellent

Kim

Stayed 1 night in Aug 2022

10/10 Excellent

Benjamin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from lemercenymotel on Jul 27, 2022
Thank you.

6/10 Okay

Travis

Stayed 1 night in Jun 2022
Response from lemercenymotel on Jul 27, 2022
Thank you.

10/10 Excellent

RICHARD

Stayed 1 night in Jun 2022
Response from lemercenymotel on Jul 27, 2022
Thank you.

10/10 Excellent

Geoffrey

Stayed 1 night in May 2022

10/10 Excellent

Allan Marco, Reseda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easily accessible to the gas station down below. And a at least a 5-10 minute walk from downtown.
Stayed 1 night in Apr 2022

6/10 Okay

Paul

Business traveler
Liked: Property conditions & facilities
Disliked: Room comfort
New, cold but give it a chance
Room was a nice size and very new, but it was very very cold! Breakfast in comparison to other hotels was also very very basic and poor. I think this is a very new hotel so probably still learning the ropes - it is part of a petrol station. The town of Bastogne is beautiful and steeped in history :)
Stayed 2 nights in Dec 2021

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean place in Bastogne
Clean, very comfortable room. Not fancy but it had everything we needed and the staff was extremely nice. I will definitely stay here again.
Stayed 1 night in Nov 2021

10/10 Excellent

Tracy jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, very comfortable close to bastogne center. Too bad they didn't had Dutch channels on the tv.
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious rooms and easy access to other parts of the city. Great little restaurant downstairs as well as a little shop for convenience items. Staff was very accommodating and eager to please.
Stayed 2 nights in Jun 2021

6/10 Okay

Simon

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Mouldy smell
Room had a maffe smell that came from the shower cubicle having black mould on the walls. The room may have been in not in use for a while due to corona but still this could be easily dealt with. The airco was also very noisy but further the place was good enough.
Stayed 1 night in May 2021

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely nice for the price. Above A Petro Station but heavily insulated, could not hear construction going on right outside. Breakfast is acceptable for the €8. There is parking enough for all 8 rooms. 100m from Patton Memorial and very central location. They service towels at 10am every day as there is no "Do Not Distur" hanger. Only "Rice Sack" (heavy and hard) Pillows available. Will defiantly book again though.
Stayed 3 nights in Mar 2020

8/10 Good

Mark

Stayed 2 nights in Dec 2019

6/10 Okay

thomas

Business traveler
Liked: Staff & service
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Quirky set up with decent rooms but overall not a lot on offer for the price.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Amenities
Stayed 2 nights in Oct 2019

8/10 Good

mark

Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hotel on top of a petrol station might not be your first choice but like us, you’ll be pleasantly surprised. No noise or smell from the garage below...we’ll equipped and maintained rooms no more than a 3-5 minute walk from the town square...free parking with a shop within the garage if you wanted a snack in your room. Couldn’t fault it!
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
They thought things through when creating this space. Adequate room for suitcases, simple uplights and or reading lights by the bed and a pocket door to block light and sound. Great job.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was perfect for a one night stay on our way through Belgium. We were able to walk to restaurants (maybe about 0.5-1 mile away). Quick and easy access to the gas station and the convenience market to grab items and go. Staff was friendly. Room was very clean.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a gas station and store downstairs, and hotel upstairs. Pretty cool actually.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The motel is upstairs from a gas station / convenience store. Don’t judge a book by its cover. Actually a nice, clean, well run place.
Stayed 2 nights in Jun 2019

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019