Deluxe Suite, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews of Super 8 by Wyndham Bedford

2 out of 5
Super 8 by Wyndham Bedford
501 Bell Back Road, Hwy 37 & Hwy 58 East, Bedford, IN

Reviews

7.2

Good

Rating 10 - Excellent. 116 out of 495 reviews" "
Rating 8 - Good. 172 out of 495 reviews" "
Rating 6 - Okay. 108 out of 495 reviews" "
Rating 4 - Poor. 52 out of 495 reviews" "
Rating 2 - Terrible. 47 out of 495 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

michelle

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed for two hours and checked out- would like to request three of four nights refunded - towels yellow and stained - shower curtain yellow and stained, ceiling fan filthy lots of hair in corners of bathroom floor bed had black specs all over sheets stains on bed covers
Stayed 4 nights in Apr 2024
Response from Guest Relations Management on Apr 23, 2024
Hi Michelle,Thank you for bringing your concerns to our attention regarding your recent brief stay at our hotel. Providing a clean and comfortable environment for our guests is of utmost importance to us, and we deeply regret that we fell short of your expectations in this instance. We take these matters seriously, and we will investigate this issue thoroughly to identify the breakdown in our housekeeping procedures and take immediate corrective measures.Given the circumstances you described, we understand your disappointment and frustration. We would like to extend our apologies for the inconvenience caused during your stay. We value your patronage and would be happy to discuss a refund for the nights you did not stay with us. Please contact our customer service department, and they will assist you with the refund process.We appreciate your understanding. We will use your feedback as an opportunity to improve our services and prevent similar issues from recurring in the future. If there is anything else we can do to address your concerns or assist you further, please do not hesitate to let us know.Thank you for bringing these matters to our attention, and we hope to have the opportunity to regain your trust and provide you with a much-improved experience should you choose to stay with us again.

6/10 Okay

Kathleen

Disliked: Cleanliness
Stayed 1 night in Apr 2024
Response from Guest Relations Management on Apr 19, 2024
Hi Kathleen,Thank you for taking the time to provide feedback on your recent stay with us.We apologize for any inconveniences or shortcomings you experienced during your time at our hotel. It is disheartening to hear that we fell short of meeting your expectations, and we regret any discomfort or inconvenience caused.Our team strives to provide excellent service and support to our guests, and we hope that they were able to address and assist you with any issues that arose during your stay. We genuinely value your patronage and would be grateful for the opportunity to welcome you back in the future. We are committed to providing a far superior experience, and we would like the chance to demonstrate our dedication to your satisfaction.We sincerely hope to have the opportunity to provide you with a greatly improved stay in the future.

8/10 Good

Shari

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room space not as clean as we like especially behind the refridge. Asked housekeeping to clean our room after our 2nd day, she stated she xoyld not because we were in it. :(.
Stayed 3 nights in Apr 2024
Response from Guest Relations Management on Apr 16, 2024
Hi Shari,Thank you for providing feedback on your recent stay at our hotel. We appreciate your comments and would like to address the concerns you raised.We are pleased to hear that you loved the spaciousness of your room. However, we apologize for any cleanliness issues, particularly the area behind the refrigerator. We have shared your feedback with our housekeeping team to ensure that thorough attention is given to all areas during the cleaning process.As for the miscommunication with our housekeeping staff when you requested a room cleaning on your second day, while we strive to accommodate guest requests, there may be certain circumstances that prevent immediate service. We regret any inconvenience caused by this misunderstanding and will reinforce our communication protocols to ensure better clarity in the future.Guest satisfaction is our top priority, and we appreciate your feedback as it helps us identify areas for improvement. We assure you that we will address the concerns you raised with the utmost importance.Thank you for choosing our hotel, and we hope that you will give us another opportunity to provide you with a more enjoyable and seamless experience during your next visit.

2/10 Terrible

Terri

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Relations Management on Apr 16, 2024
Hi Terri,Thank you for taking the time to provide feedback on your recent stay with us.We apologize for any inconveniences or shortcomings you experienced during your time at our hotel. It is disheartening to hear that we fell short of meeting your expectations, and we regret any discomfort or inconvenience caused.Our team strives to provide excellent service and support to our guests, and we hope that they were able to address and assist you with any issues that arose during your stay. We genuinely value your patronage and would be grateful for the opportunity to welcome you back in the future. We are committed to providing a far superior experience, and we would like the chance to demonstrate our dedication to your satisfaction.We sincerely hope to have the opportunity to provide you with a greatly improved stay in the future.

4/10 Poor

Lisa

Disliked: Property conditions & facilities
Air didnt work. Our room was dirty so had to move. Holes from smoking in the linens
Stayed 1 night in Apr 2024
Response from Manager on Apr 16, 2024
Hello Lisa, We're sorry to hear about your experience and appreciate your feedback. We strive to provide a comfortable stay for all our guests. Your concerns will be shared with the relevant teams for review and improvement. Thank you for bringing this to our attention.

6/10 Okay

Jess

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Manager on Apr 15, 2024
Hello Jess, We're glad to hear you chose our hotel for your stay! Please don't hesitate to contact us directly with any concerns so we can ensure your next visit exceeds your expectations.

4/10 Poor

Harald, Chicago

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
I found this place for the solar eclipse, staying two nights. It is a Super 8, so one does not expect much. But they managed to disappoint even these low expectations. The morning of the 8th at 8:30 am (and why does breakfast stop at 9:00 am anyways?): no coffee, no tea (even after asking), three yogurts left, had to ask for cream cheese for the bagels, no batter for the wafflers, cold responses by the receptionist. Coming back in the evening, the bed wasn't made. We found some really dirty towels behind a sofa -- from earlier visitors: so cleaning is not thorough. At least our towels were replaced, and overall, it was quite clean. But c'mon.
Stayed 2 nights in Apr 2024
Response from Guest Relations Management on Apr 13, 2024
Hi Harald,We appreciate your feedback regarding your recent stay at our Super 8 hotel. We value your input, and we would like to address some of the concerns you raised.Regarding breakfast, we apologize for the limited availability of coffee, tea, and certain items during your visit. Our breakfast hours are designed to accommodate our guests, but we understand that it can be frustrating when supplies run out. We will make sure to review our inventory management and restocking procedures to ensure a more consistent and enjoyable breakfast experience for our guests.As the oversight of not making the bed and for the presence of dirty towels from previous visitors, while we strive to maintain high cleanliness standards, occasional lapses can occur. We appreciate your understanding and assure you that we will reinforce our housekeeping procedures to prevent such oversights in the future.We understand your frustration and disappointment with the overall experience. However, we would like to assure you that providing a clean and comfortable environment is of utmost importance to us. We take guest feedback seriously, and we continuously work to improve our services and facilities.We appreciate your feedback as it helps us identify areas for improvement. We hope that you would consider giving us another opportunity to provide you with a better experience in the future. Should you choose to stay with us again, we would be more than happy to address any concerns and ensure a more enjoyable stay.Thank you for taking the time to share your comments, and we value your patronage.

6/10 Okay

Zach

Traveled with group
Disliked: Cleanliness
Went here because I needed something last minute for a decent price. It was serviceable. Sheets and pillow case had stains. Room was not very clean. The breakfast options were bare bones.
Stayed 1 night in Apr 2024
Response from Guest Relations Management on Apr 10, 2024
Hi Zach,Thank you for sharing your feedback regarding your recent stay at our hotel. We appreciate your comments and would like to address the concerns you've raised.We understand that finding last-minute accommodations at a reasonable price is important, and we're glad that we were able to provide you with a serviceable option. Regarding the sheets, we have strict standards of cleanliness, and it is disappointing to hear that we fell short in this area. Your feedback will be shared with our housekeeping team to ensure that such issues are addressed promptly and effectively.We apologize for any shortcomings in the cleanliness of the room. We take cleanliness seriously, and we will review our cleaning procedures to ensure that our rooms are properly maintained and meet the expectations of our guests.Regarding the breakfast options, we understand the importance of a satisfying breakfast experience, and we appreciate your feedback. We will take your comments into consideration as we evaluate and improve our breakfast offerings.We appreciate your understanding and patience. Your feedback is valuable to us, and we will use it constructively to make the necessary improvements to enhance our guests' experience.Thank you for bringing these matters to our attention. If there is anything else we can do to assist you or if you have any further suggestions, please feel free to reach out to our customer service team. We value your patronage and hope to have the opportunity to serve you better in the future.

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Telephone didn’t work. No soap in the shower. Only in the sink in the next room. Weird.
Stayed 1 night in Apr 2024
Response from Guest Relations Management on Apr 10, 2024
Hi James,Thank you for sharing your feedback regarding your recent stay at our hotel. We understand the importance of having a functional telephone in your room, we will investigate the issue to ensure that all telephones are in working order for our guests' convenience.Regarding the soap availability, we appreciate you bringing this to our attention, and we will take immediate steps to rectify the situation and ensure that all necessary amenities are consistently available in the appropriate areas.If there is anything else we can do to assist you or if you have any further concerns, please do not hesitate to reach out to our customer service team. We appreciate your understanding and the opportunity to make things right.Thank you for choosing our hotel, and we hope to have the opportunity to serve you better in the future.

4/10 Poor

Ron

Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
All the walls were dirty with something smeared on the walls. Also the keys only worked sometimes.
Stayed 1 night in Mar 2024
Response from Manager on Apr 2, 2024
Hello Ron, We appreciate your feedback and regret to hear about your experience. Please don't hesitate to reach out to our management team so we can address your concerns directly. Thank you for bringing this to our attention.

4/10 Poor

Marissa

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wasn’t terrible but definitely won’t be staying here again. Had to clean the hot tub, shower and floors before we could be barefoot in the room or use the hot tub and shower. The lobby smells good but once you start down the hallways you get a strong “wet dog” smell. Towels are very thin and scratchy bring your own if you come here. It is close to all the stores so that was nice. Front desk staff was alright not rude to me but I seen her be incredibly rude to an older man. So rude I almost said something. The appliances in the king suite ate very out dated. The dressers are all pretty much broken.
Stayed 2 nights in Mar 2024
Response from Manager on Mar 25, 2024
Hello Marissa,We appreciate your feedback on your recent stay with us. We regret to hear about the cleanliness issues and apologize for any inconveniences it caused. Your comments have been shared with our housekeeping team for improvements. However, we're glad you found our lobby smell pleasant and enjoyed the convenient location. We value your observations and will address the areas you highlighted accordingly.

2/10 Terrible

jiahao

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bad experience, good staff
Stayed 4 nights in Mar 2024
Response from Guest Relations Management on Mar 24, 2024
Hi Jiahao,Thank you for sharing your feedback regarding your recent stay at our hotel. We appreciate your acknowledgement of our staff's efforts in providing good service during your visit.However, we are sorry to hear that your overall experience did not meet your expectations. We understand that a positive guest experience encompasses various aspects, including the condition of the property and the quality of amenities. We apologize if the hotel did not meet your expectations in terms of its condition.We appreciate your feedback as it helps us identify areas for improvement. Rest assured, we will address your concerns with our management team to ensure that necessary measures are taken to enhance the overall experience for our guests.We appreciate your understanding. If there is anything else we can assist you with or if you have any additional comments, please feel free to reach out to us directly. We value your feedback and hope to have the opportunity to provide you with a more positive experience in the future.

8/10 Good

bethann

Traveled with family and small children
Liked: Staff & service, amenities
There was weird smell in the lobby that you could smell all down the hall. It smelled musty. The room was good.
Stayed 1 night in Feb 2024
Response from Guest Relations Management on Feb 29, 2024
Hi Bethann,Thank you for sharing your feedback about your recent stay at our establishment. We appreciate your positive comments about the room, and we're glad to hear that you had a good experience in that regard.However, we apologize for the unpleasant smell you encountered in the lobby and hallway areas. We understand that a musty odor can be off-putting and affect the overall guest experience. Maintaining a pleasant and fresh atmosphere throughout our property is important to us, and we regret that we fell short of your expectations in this regard.We will investigate the issue promptly and take the necessary steps to address and eliminate the odor. Our maintenance team will thoroughly inspect the affected areas and implement appropriate measures to ensure a more pleasant environment for our guests.Thank you for bringing this matter to our attention. Your feedback is valuable to us, as it assists us in identifying areas where improvements can be made. We appreciate your understanding, and we hope to have the opportunity to provide you with an even better experience during any future visits to our establishment.

2/10 Terrible

Lindsey

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Guest Relations Management on Feb 29, 2024
Hi Lindsey,Thank you for taking the time to provide feedback on your recent stay with us.We apologize for any inconveniences or shortcomings you experienced during your time at our hotel. It is disheartening to hear that we fell short of meeting your expectations, and we regret any discomfort or inconvenience caused.Our team strives to provide excellent service and support to our guests, and we hope that they were able to address and assist you with any issues that arose during your stay. We genuinely value your patronage and would be grateful for the opportunity to welcome you back in the future. We are committed to providing a far superior experience, and we would like the chance to demonstrate our dedication to your satisfaction.We sincerely hope to have the opportunity to provide you with a greatly improved stay in the future.

10/10 Excellent

Cecelia

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Guest Relations Management on Feb 9, 2024
Hi Cecelia,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!

6/10 Okay

Cecelia

Traveled with pets
The room was not very clean. The floor and the mirror was dirty. There was a dried sandwich in the microwave. Looked like it had been in there for 2 or 3 days.
Stayed 1 night in Jan 2024
Response from Guest Relations Specialist on Jan 31, 2024
Hi Cecelia,We appreciate your feedback regarding your recent stay. However, we're surprised to hear about the concerns you've raised as cleanliness is a top priority for us. We conduct thorough checks and maintain high standards. We apologize if you felt otherwise during your stay. Your feedback is valuable, and we will use it to continuously improve our services. If there are specific details or incidents you'd like us to investigate further, please provide more information. Thank you for bringing this to our attention.

2/10 Terrible

Catherine

Liked: Staff & service
My room was between a chihuahua and two huge Rottweilers. The larger dogs barked from 10:00 p.m. through most of the night. The chihuahua followed suit. The answer was to move my room. I was given the room under the stairs,that EVERYONE used. At about 4:00a.m, housekeeping readied their cart outside my door. I got little to no sleep. Will not go back.
Stayed 3 nights in Dec 2023
Response from Guest Relations Specialist on Jan 31, 2024
Hi Catherine,We sincerely apologize for the inconvenience you experienced during your stay. It's disheartening to hear about the disturbances caused by neighboring pets and the subsequent room change. Your comfort is important to us, and we regret that we fell short of your expectations. We appreciate your feedback and will use it to address these issues and improve our services. If there's anything specific you'd like us to know or discuss further, please feel free to share additional details. We hope to have the opportunity to regain your trust in the future.

10/10 Excellent

nathan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Guest Relations Specialist on Jan 31, 2024
Hi nathan,Thank you for providing a perfect rating of 10 out of 10! We appreciate your positive feedback. If there are any specific aspects of your stay that stood out or if you have any suggestions for improvement, please feel free to share. We look forward to welcoming you back for another great experience in the future.

8/10 Good

Terry

Stayed 1 night in Dec 2023
Response from Guest Relations Specialist on Jan 31, 2024
Hi Terry,Thank you for your feedback and for rating your experience 4 out of 5. We appreciate your input. If there are specific areas where we can improve or if you have any suggestions for enhancement, please feel free to share your insights. Your satisfaction is important to us, and we hope to welcome you back for an even better stay in the future.

2/10 Terrible

Anthony

Stayed 1 night in Dec 2023
Response from Guest Relations Specialist on Jan 31, 2024
Hi Anthony,We sincerely apologize for any shortcomings in your experience. Your feedback is invaluable to us, and we would appreciate additional details to further investigate and improve our services. Please feel free to share any specific concerns, and we will do our utmost to address them promptly. Thank you for bringing this to our attention.

4/10 Poor

Tracey

Liked: Staff & service
Stayed 1 night in Dec 2023
Response from Guest Relations Specialist on Jan 31, 2024
Hi Tracey,We appreciate your feedback and regret to learn that your experience fell short of expectations. Your satisfaction is important to us, and we would like to better understand the areas that need improvement. If there are specific concerns you'd like to share or if there's anything we can do to address your experience, please feel free to contact us directly. We hope to have the opportunity to make amends and provide a more positive stay in the future.

2/10 Terrible

Paul

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff on check in was very polite and attentive. When we got to the room, the floors were dirty and the bedspread had burn holes in them. The refrigerator was filthy and had a dead cockroach inside of it. There was several inches of dust and old food spillage behind the refrigerator. The room smelled of cigarette smoke and the mattress cover was covered in brownish red spots. The front desk clerk gave us a new room that was clean and didn’t smell. The air conditioning/heater did not work in either room so we opened the window to allow air flow. While trying to sleep, we overheard a conversation outside our window. The people were transacting a drug deal and one of the individuals had a hand gun. The property advertised breakfast included. The “breakfast” was less than appealing! I will never stay at this location again and would never recommend anyone stay here! If I could give them a rating of zero, I would.
Stayed 2 nights in Dec 2023
Response from Guest Relations Specialist on Jan 31, 2024
Hi Paul,Thank you for taking the time to share your recent experience with us. We sincerely apologize for the challenges you encountered during your stay. We appreciate your understanding and cooperation in moving to a new room promptly, and we're glad to hear it met your expectations.The issues you described are not typical of our standards, and we have initiated a thorough investigation to address the concerns you raised. Our team is committed to ensuring a clean and comfortable environment for all our guests, and we will take immediate action to rectify any deficiencies.Regarding the external disturbance you experienced, we are working closely with local authorities to enhance security measures and maintain a safe atmosphere for our guests.We also regret that the breakfast did not meet your expectations. Your feedback is valuable, and we will use it to make improvements to our offerings.We understand your decision not to return, and we appreciate your feedback as it helps us enhance our services. If you have any further concerns or if there's anything more you'd like to share, please feel free to contact us directly.

4/10 Poor

Paul

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Elizabeth

Stayed 4 nights in Nov 2023
Response from Guest Relations Specialist on Jan 31, 2024
Hi Elizabeth,Thank you for providing your feedback. We appreciate your input and would like to learn more about your experience to better understand how we can enhance our services. If there are specific aspects you'd like to highlight or discuss further, please feel free to share them with us. Your satisfaction is our priority, and we are committed to making improvements based on your insights.

4/10 Poor

Susan

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023

4/10 Poor

Line

Disliked: Cleanliness, staff & service, property conditions & facilities
Après quatre jours ils m’ont dit qu’ils ne m’avait pas charger pour mon chien. Il m’ont fait une nouvelle charge mais pour 7 jours à 15.75 par jour alors que j’y ai séjourné 4 soirs seulement. Ils m’ont dit qu’il me ferait un crédit que je n’ai jamais reçu évidemment. Ils sont pas fort sur le ménage nous avons du vider deux fois nos poubelles et après trois jour demande à ce qu’ils viennent nettoyer
Stayed 1 night in Nov 2023

8/10 Good

Janick

Stayed 1 night in Oct 2023
Response from Guest Relations Specialist on Jan 30, 2024
Hi Janick,Thank you for your feedback and for rating your experience 4 out of 5. We appreciate your input. If there are specific areas where we can improve or if you have any suggestions for enhancement, please feel free to share your insights. Your satisfaction is important to us, and we hope to welcome you back for an even better stay in the future.

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well kept
Stayed 1 night in Nov 2023

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

8/10 Good

Amanda

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Julie

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Accessability
Stayed 1 night in Oct 2023

10/10 Excellent

Shannon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great hotel. With a great room with hot tub. Breakfast could have been better. No sweet n low and limited on breakfast items nothing hot but waffles. No regular tea bags. Could have had meat and eggs.
Stayed 2 nights in Oct 2023

10/10 Excellent

Abby

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady checking us in was amazing. She was kind and got us our room quickly
Stayed 1 night in Oct 2023

10/10 Excellent

Jacquelyn

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Trucker Parker
This place is trucker friendly! Great prices for a very comfortable stay! Friendly staff
Stayed 2 nights in Sep 2023

10/10 Excellent

nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

4/10 Poor

Michael

Liked: Staff & service
Disliked: Cleanliness, room comfort
On first appearance room looked clean. Then we found a petrified half block of cheese in the mini fridge. Than the cockroach. Beds looked nice, but too high. You could have thrown a sheet over a concrete slab and I wouldn’t have known the difference. The only glowing recommendation I can give is the ladies that worked the front desk. Both at check in and checkout they were super sweet and friendly.
Stayed 2 nights in Sep 2023

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service
Important to know - no elevator. Bed and sofa in room too firm for my liking, and the sheets are kind of scratchy. Everything else was great. Very clean, quiet place to sleep. Would stay again.
Stayed 1 night in Sep 2023

10/10 Excellent

Lisa

Stayed 1 night in Sep 2023

10/10 Excellent

James

Stayed 1 night in Sep 2023

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

Kendall

Stayed 1 night in Sep 2023

6/10 Okay

Dean

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Safiyah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2023

6/10 Okay

Seema

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It said breakfast included but it was a horrible breakfast with only boiled egg, toaster was broken, staff were unprofessional, nobody cleaned the room or made the bed.....middle of nowhere.
Stayed 2 nights in Aug 2023

6/10 Okay

Vinod, Mill Creek

Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Solo College Move-In
Decent facility with a somewhat damp feel tonthe hotel. Breakfast was very simple but there was enough to eat. My room had two adjoining doors blocked by furniture. Overall, a good experience with the right price for my needs.
Stayed 1 night in Aug 2023

10/10 Excellent

Amber

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a good stay. Beds are pretty tall so if your short might bring a stepstool.
Stayed 3 nights in Aug 2023

2/10 Terrible

Howard

Liked: Property conditions & facilities
I thought at first my room looked nice but after looking around the floor was sticky so i had to make sure i wore shoes to keep from getting my feet filthy. There was a love seat in my room and i looked under the cushions and there was M&M's all under the cushions there was a wire nut and a quarter. I kept the quarter😉 i looked in the drawers and found a Combat which is used to help kill roaches. I was grossed out by that but couldn't just leave so i dealt with it. Later on that night i seen a baby roach on the sink. When i seen that baby roach i looked back in the drawer that rhe Combat roach killer was in and there were more roaches. The next morning when i was checking out i said something to the kid working the deck and he gave me a blank stare. Never even apologized just looked at me. I spent a little over 126.00 dollars to stay the night. So in my opinion if you dont like roaches go some where else!!!
Stayed 1 night in Aug 2023