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Reviews of Hotel Casafrassi Wine Resort

4 out of 5
Hotel Casafrassi Wine Resort
loc. Casafrassi - via chiantigiana, 40, Castellina in Chianti, SI

Reviews

8.2

Very Good

Rating 10 - Excellent. 65 out of 171 reviews" "
Rating 8 - Good. 66 out of 171 reviews" "
Rating 6 - Okay. 23 out of 171 reviews" "
Rating 4 - Poor. 14 out of 171 reviews" "
Rating 2 - Terrible. 3 out of 171 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Carrie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a cute vineyard hotel to stay in! It was very quaint and had tons of charm! The only complaint would be the smell of cigarette smoke (I’m from the US and I’m not used to it). It could also be a bit noisy, but that’s to be expected with B&B type properties. All in all, it was a wonderful place!
Stayed 1 night in Jul 2023

8/10 Good

Omar

Stayed 1 night in Sep 2022

6/10 Okay

Farzaneh

Liked: Cleanliness, staff & service
Disliked: Amenities
Room was too small. Shower did not drain well.
Stayed 3 nights in Aug 2022

10/10 Excellent

Rainer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property
Stayed 1 night in Jun 2022
Response from Miriam on Jun 16, 2022
Thank you very much Mr. Rainer!!! We look forward to seeing you once again !!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolute gem! Can't wait to back!
Stayed 1 night in May 2022
Response from miriam on Jun 14, 2022
thank you very much!!!!

8/10 Good

Susanna

Traveled with partner
Liked: Cleanliness, staff & service
The restaurant was amazing, Luca and his daughter were great!!!
Stayed 1 night in Sep 2021
Response from miriam on Sep 8, 2021
Grazie Mrs.Susanna, grazie mille! E' stato un piacere conoscerti! un caro saluto sa tutto lo staff di Casafrassi

8/10 Good

J

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great scenery, great wine, lots of character.
Family run Wine Estate Hotel in the Chianti region. Place has lots of character and landscape is beautiful. However it can be tricky to find, and is relatively far. Reception closes so important to check in early. Rooms can be a bit hot. Wine tasting with Cosmos is a must.
Stayed 1 night in Jul 2021
Response from miriam on Aug 3, 2021
Dear Guest, thanks for your nice comment. We are happy that your holidays at Casafrassi have been pleasant. A big thank you from Cosimo and all the Casafrassi staff

10/10 Excellent

XUANDONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel to experience the peaceful life
very large room and cozy and quiet room in the peaceful mountain area, good breakfast, friendly staff. easy parking.
Stayed 1 night in Oct 2019
Response from Miriam on Nov 8, 2019
Dear Xuandong, thanks for your nice review. We hope to have you back as our guest at Casafrassi a warm greeting from Miriam and the Casafrassi staff

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you Casafrassi
Very friendly family run staff that makes you feel at home. Great central location to venture out to all the different wine regions. Love the dogs and their wine is great! Also Francesca makes an amazing meal at the restaurant onsite for dinner!
Stayed 4 nights in Sep 2019
Response from Miriam on Oct 4, 2019
Dear Sir, Madame, thank you so much for your nice comment! your impression of Casafrassi makes us proud of having done a good job. We hope to have you again as our guest a warm greeting from Miriam and the Casafrassi staff

8/10 Good

Lea

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel between Siena and Castellina in Chianti
To start with the GPS location indicated is completely wrong (by about 7 km of narrow Tuscan hills road). Going back and forth and trying to reach the hotel by nightfall was tiring. When we got there , by 8pm, we were informed that their restaurant was closed on Mondays. This information was not in the hotel’s description. As I specifically wanted to be in the country and to avoid driving after dinner I was careful to choose an hotel with a restaurant, rejecting other equally nice places. Other than that, it was a charming place with a nice swimming pool and pool towels provided. Very nice breakfast with an excellent homemade yogurt. We did have a nice dinner at the Osteria di Fonterutoli and returned safely to the hotel.
Stayed 1 night in Aug 2019
Response from Miriam on Aug 22, 2019
Dear Mrs. Lea, thank you for giving us some of your time. You're absolutely right about the GPS coordinates, we're working to solve the problem. The weekly closing of the restaurant is a detail that cannot be explained on the expedia portal, however we will make sure to report it. Thank you so much for your positive comment. We hope to have you again as our welcome guests Best wishes Miriam Vidali

6/10 Okay

Verified traveler

Stayed 1 night in Jun 2019
Response from miriam on Jul 4, 2019
thank you very much for your positive comment, we were pleased to have hosted you at our hotel with the hope of seeing you again soon. A very dear greeting from the Casafrassi staff. Miriam Vidali

2/10 Terrible

Andrew

Disliked: Cleanliness, property conditions & facilities, room comfort
A/C inoperable; Mosquitoes in room; Needed a reservation for dinner and no one (patrons or staff) in the place. Brutal.
Stayed 2 nights in Jun 2019
Response from Miriam on Jul 15, 2019
kind host, I'm sorry your impression was negative. We are in the countryside, you can find mosquitoes in the room, especially if you keep the window open. We always offer our customers the availability of booking a table at our restaurant or at restaurants in neighboring countries, immediately with a simple phone call, just ask. Above all, our staff always and immediately intervenes to solve problems. I wish you a good day Miriam Vidali

4/10 Poor

Edwin, Canada

Traveled with partner
Disliked: Staff & service, property conditions & facilities
This is an older property and it needs work. The area itself is very attractive. We found ourselves asking for help when the heater did not work in the room and connection to the Internet. The breakfast was very good. I would select another property next time.
Stayed 1 night in May 2019
Response from Miriam on May 14, 2019
Dear Mr. Edwin, I thank you for having stayed at Casafrassi and having spent some of your time writing your opinion. We will work hard to solve renewal problems. The heating has opening and closing times - with an operation of 18 hours between day and night, considering that the temperature is 15 degrees and you can understand that for environmental reasons it is not possible to make it work h.24. Internet normally works very well, in fact you could give your feedback in real time during your one night stay. I wish you a good continuation Miriam Vidali

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Nice stay
Amazing view and location. Perfect place to relax in the nature. The room was basic.
Stayed 2 nights in Apr 2019
Response from Miriam on May 14, 2019
Dear Customer, I thank you for having stayed at Casafrassi and having spent some of your time writing your opinion. I'm glad you had a great experience. We will continue to work hard so that our customers are always satisfied. Best wishes Miriam Vidali

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2017
Response from Miriam on Jan 22, 2019
Dear Customer, thank you for your opinion. We will try to improve again. kind regards Miiam Vidali

10/10 Excellent

Terrance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tuscan adventures
Hotel was warm inviting, comfortable quiet. Food was great - just what you imagine in Tuscany. Will definitely come back to stay longer.
Stayed 1 night in Sep 2018

10/10 Excellent

Gord, TORONTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great dinners food was excellent staff made the stay a fun experience
Stayed 2 nights in Sep 2018
Response from Casafrassi staff on Sep 18, 2018
Thank you!

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Left 3 days early, disappointing
We left after 3 days in as the hotel (we weren’t meant to stay for 6) as quite obviously hasn’t been updated in about 20 years. We had ants in our room and mosquitos came through the air conditioning. The ‘Double’ rooms were tiny, even the superior ones were when we asked if we could move rooms. We saw 3 others in total, all of which were tiny and needed an update. The restaurant for lunch and dinner is also massively overpriced but they have a captive audience, it would take over an hour to walk to the nearest town (and 15mins in a car). This is not a 4* hotel.
Stayed 5 nights in Jun 2018

10/10 Excellent

Jordan, Portsmouth, England

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel and the only shame was we had only booked one night! I’d gladly return for a longer break. From the moment i had booked the hotel they were more than happy to answer any questions before we arrived. We had a last-minute mix up with a car hire which meant we had to travel by bus to the nearest station which was a 30minute drive away. Within minutes of me asking if there was anything we can do to arrive at the hotel, they had arrange a pick-up from the station upon out arrival. Friendly staff, wine tasting was superb (from what I remember) and for us, it was a special day as i had proposed (I had made the staff aware prior) and they done everything they possibly could to ensure our stay was perfect. To top it off, we had missed breakfast the next morning but the receptionists inisted that i go to the buffett area (even after it had closed) and take whatever food back to the room with us before we departed! Fantastic location! Amazing, freindly staff! And i would easily recommend this hotel to anybody!
Stayed 1 night in Jun 2018

4/10 Poor

Mr.Ronald, PUNTA MARINA TERME RAVENNA IT

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2018

10/10 Excellent

Consuelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Casa Frankenstein!
Upon check in the "gentleman" did not greet us, was rude and when we asked for our passports back he acted as if he was doing us a big favor! Our room #36 smelled dank and was uninviting and depressing. We went to the pool, not clean, broken tiles and a hose continually filling it. This was a very disappointing experience in the heart of Tuscany. The hotel has great potential, it is a real shame that it has not been kept up at all. The complimentary breakfast is fair at best, the coffee is brown water. They just want you to order a cappuccino so that can charge you more. I cannot comment on the onsite restaurant as it is pricey and after seeing the state of the hotel, we did not have much confidence. We went down the road 5 minutes to eat and it was amazing!!!
Stayed 2 nights in Sep 2017

10/10 Excellent

Rafaël

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A genuine get away
Wonderful stay in this lovely hotel. Friendly people, very kind, fantastic food !!! Our air conditioning was not working properly, we were given another room !!! Very quiet place in a beautiful setting !!!!
Stayed 4 nights in Jul 2017

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tuscan hide away
Great little hotel in Tuscany. Very clean and great staff. Winery and restaurant onsite with some great wines and food! Room was spacious but the bed was a little hard. But still a recommendation.
Stayed 3 nights in Jul 2017

8/10 Good

Robin

Liked: Cleanliness, staff & service
Disliked: Room comfort
Nice hotel but air conditioning did not work
Let me first say that Tuscany was beautiful and we had a very nice time. There were a few major concerns however. The air conditioning did not work satisfactory. At night when lobby was closed it seemed as though the air conditioning was shut off. And there was no one in the lobby for emergencies at night During the day the air conditioning worked. We could not open shutter because of insects and birds flying so we had to keep our shutters closed. No screens. So I did not sleep at night it was so stuffy in the room. When we complained they kept telling us that the air conditioning was being fixed. We were there for five days and each night Our room was hot. The refrigerator in the room also did not reach a cold temperature so our bottled waters were always just "cool". With that being said the room was very clean. The people in the hotel very friendly. The breakfasts are very good and the Restaurant was good. Biggest concern was the air conditioning and fridge. Also the parking area could have been paid better. And walking up to the lobby and to your rooms it was all gravel and you could twist your foot because it was very difficult to walk uphill.
Stayed 5 nights in May 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Cristiano, Melbourne

Liked: Cleanliness
Okay but could be better
Have stayed here before as it is delightfully situated in Tuscany and has a great relaxing area. I do not understand why the host tries to accomodate your room needs by suggesting rooms ( we booked 3) that are smelly from being not aired or over the cellar. The rooms are comfortable and they changes made without too much bother but this is the second time we have had to ask for the changes. Service is casual but friendly. Rooms are getting tired but are comfortable. SHower in one room was not really useable. It would not take much to make this hotel really good. Breakfast was very good and the ambiance is really relaxing. Don't get the SHiatsu massage unless you like zero pressure massages. Served our purpose well but think there may be other options to explore next time

8/10 Good

Steve, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in stunning (but remote) location
The hotel is charming, set in lovely grounds well off the road. Very quiet and picturesque. Adjoining it is a separate restaurant which serves fabulous food in very good portions; not cheap but not overly expensive for the region. You need to pay them separately. Free parking and wifi. Nice pool. With tiled floors, noise from other rooms, particular above, could at times be a little bit of a nuisance. It's a little hard to find, not being in Castellina in Chiant itself, but about 8km outside the town heading for Siena. Great base for exploring Siena or the hill towns round there. Staff were very helpful & friendly (albeit one seemed surprised at everything we asked for before helping sort something out). Main negative was breakfast (served in the hotel itself). Plenty of variety but not fresh produce (like juice or nice bread) and generally the quality not great. Their own wines and olive oil a must to try.

8/10 Good

Sofia, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely rustic buildings
Beautiful surroundings, lovely pool. The aircon was a bit ancient and noisy. A couple of little things we asked the staff to sort out were resolved in a very short space of time ( we asked for twin beds, and it was made up as one bed, the aircon stopped working, but was solved swiftly) The restaurant next door has good food for the most part, a car would certainly be a much better and would be a good place to explore the Chianti region

10/10 Excellent

judith, toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent country side hotel in chianty
A very beautiful and super relaxing hotel on a hill 8 km from castellina in Chianty. We planed to stay 2 days but we loved so much than we stayed 4. We had a small but very clean room. Staff was nice and very helpful recommending trips in the gorgeous area.

8/10 Good

Brent, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay in the Countryside!
I stayed at casafrassi for four fantastic nights. The location was great. There was great weather, a fantastic pool area, and the rooms were spacious with everything needed. The location is slightly out of castelina, where there are some nice restaurants to go to - a car is a must! Staff were fantastic, friendly, and welcoming in both Italian and English. All in all a great stay, highly recommended!

8/10 Good

Gilly, London

Liked: Cleanliness, staff & service, property conditions & facilities
Relaxed agritourism hotel in the Tuscan countrysid
We stayed at Casafrassi for 10 days in early August with our two grown-up children (18 and 21). This a friendly and relaxed estate where they produce their own olive oil and chianti classico. The staff were all excellent and very good with the guests. The restaurant on the estate serves very good local Tuscan food to a high standard. Our ensuite rooms were clean and comfortable. Don't expect luxury as this is relaxed farm-style accommodation with traditional furnishings and decor. The pool and gardens provided plenty of relaxation and the bar was open from mid-morning until 10pm for snacks and drinks. For the more energetic, there is table tennis and a tennis court. The farm estate also rears local cinta senese pigs and stables horses. Breakfast is served on a sunny terrace, either a buffet or continental according to preference. We had a very relaxing holiday interspersed by trips to Siena (20 mins drive), Florence (50 mins) and many Tuscan hilltop towns which are owrth exploring as they all have their own characters. Castellina in Chianti is 7km away and has good restaurants, local shops and a small supermarket as well as a Saturday market.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
Yes
Staff.. The front desk is not friendly with the guest.....

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Lowest service-performance to price ratio
Well located, splendid view, silence, nice garden and pool. Bathroom: very old installation, no heating (17-18 degrees C in bathroom at 7 am), 19" (!) TV screen (I only got italian channels). Breakfast (14 Euro): No service at all. Guests have to fetch all themselves (coffee/tee cup, coffee, milk, tee, napkin, cutlery etc.). If breakfast can be taken outside, you probably will have company: Three dogs begging for food from the guests tables. One, a Deutsche Dogge, with his snoth on your table. Albergo/hotel with the lowest service-performance to price ratio we ever stayed in.

10/10 Excellent

Tony, Essex, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Secluded and characterful hotel in Chianti
Located about 500m off the main road between Castellina in Chianti and Sienna, approx 10km from the former, this hotel is very quiet, comfortable and with a real feel of a Tuscan villa about it, sitting amongst vineyards and olive groves. Service is unobtrusive and efficient, polite rather than over-friendly. Breakfasts are a simple, buffet affair, but with a bonus of being served on a very nice outside terrace in summer. Other meals are available from the restaurant 30m from the main hotel building, which is actually a separate business. Food here is good and not over-expensive. The hotel is a peaceful base for touring the Chianti region and beyond. There are half a dozen restauarants within 10 minutes drive. Sienna is half an hour away by car, Florence around an hour. We didn't use the pool, tennis courts or other sports/play facilities, but they all looked fine. Would we go back there? Sure!

10/10 Excellent

Kenny, Hornchurch, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good to Be Back!
We returned to the Hotel Casafrassi this summer and invited friends join us there. We are always impressed by the friendly staff, the quality of the accommodation and by the silence of the grounds (even the pool area has an air of tranquility that is not disturbed by the families using it). Sitting in the gardens in the late evening drinking the Casafrassi's own wines and hearing nothing but the cicadas is idyllic! (Try their new Super-Chianti - it will blow your mind!) To enjoy the distant views of Siena across hillsides covered in grape vines and olive trees is to experience the heart of that very English dream of what Tuscany should be! Enchanting in every way - a true hidden gem that we shall return to many times in the future.

8/10 Good

Claire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
Great service, and a beautiful place to stay. We really enjoyed it and would stay again, but the breakfast and the local onsite restaurant are not great so recommend going outside the hotel for food.

8/10 Good

Cris, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tuscan excellence
Excelllent place and very convienient to key sights. After asking for a room change (ssems you often get a no view, least attractive room offerred fisrt up) we got a great room with views over the Tuscan hill. Staff were excellent, resturant was verg good and well priced, overall a very good relaxing and enjoyable stay. Grounds and pool great, some animals around to add to Tuscan ambianceand good wines.We would certainly return again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Setting
Rural charm with breathtaking views of Tuscany. Wonderful onsite restaurant and winery

4/10 Poor

J, Scotland

Disliked: Cleanliness, staff & service, property conditions & facilities
No way a 4 star hotel
The whole Place was rather tired and shabby, and the sides of our room floor were dusty. Breakfast had the poorest choice of the 5 hotels we stayed in during our trip. No English-language TV was available during our stay, and nothing was done about this. Stay somewhere else!

10/10 Excellent

Kenny, Hornchurch, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tuscan Summer Break
Been a guest at Cassfrassi several times and always found the service excellent and the location stunning. Surrounded by vines and olive trees, the hotel is a haven of silence - just the birds & the cicadas to disturb the peace! Rooms are very Italian rustic and the service is gentle and oersonal. The evening restaurant is charming with lovely views from the terrace over open countryside - you can see the walls and towers of Monteriggioni over the vine covered hills. You'll need a car to get the most from a stay here. Siena just 15 mins away; San Gimignano 30 mins.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Tuscany Experience
We got the last room available and it was still very nice. The bath tub was very small for a 6'2 guy. My wife got a giggle though. The restaurant was WONDERFUL, and the included breakfast was very good as well. The wine made there was some of the best I have ever had. (and I am a wine snob) I would go back in a heartbeat.

10/10 Excellent

eric

Stayed 1 night in Aug 2023

6/10 Okay

Veronica

Stayed 1 night in Jul 2023

8/10 Good

Lonneke

Stayed 1 night in Jun 2023

8/10 Good

Davide

Liked: Cleanliness, property conditions & facilities, room comfort
Bellissima villa
Incredibile villa nel cuore del Chianti, appena arrivati in struttura avremmo preferito un benvenuto molto più accogliente.ampi spazi verdi in piscina davvero stupenda, camera spaziosa e ben arredata; ho dormito davvero bene. Con qualche accorgimento si potrebbe davvero toccare la perfezione.
Stayed 1 night in Jun 2023

10/10 Excellent

Caroline

Stayed 1 night in May 2023
Response from miriam on Jun 2, 2023
Dear Caroline,thank you very much!

8/10 Good

Tamas

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place 15 mins from Siena
Chianti Classico 5*
Stayed 1 night in Apr 2023
Response from miriam on Jun 2, 2023
Dear Tamas,thank you very much!

2/10 Terrible

Anna Sara

Stayed 1 night in Oct 2022

4/10 Poor

Claus

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Die Anlage entspricht nicht dem Niveau eines 4-Sterne- Hotels. Das Doppelzimmer war dunkel und sehr klein. Man hat uns dann in ein Familienzimmer umquartiert, das leider nicht besonders sauber war, gesprungene Fliesen im Bad, rostige Heizkörper. Das Hotel liegt ca 10 km vom Stadtkern entfernt. Es gibt in dem Nebengebäude ein Restaurant, in dem auch mal bis in die Morgenstunden laut gefeiert wird. Unser Familienzimmer lag in dem gleichen Gebäude wie das Restaurant. Kein abwechslungsreiches Frühstück. Landschaftlich schön gelegen, aber ohne Auto sehr einsam.
Stayed 5 nights in Sep 2022