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Reviews of Hotel Grano de Oro

4 out of 5
Hotel Grano de Oro
Calle 30 Avs 2 y 4, San José, San Jose

Reviews

9.6

Exceptional

Rating 10 - Excellent. 810 out of 1000 reviews" "
Rating 8 - Good. 161 out of 1000 reviews" "
Rating 6 - Okay. 18 out of 1000 reviews" "
Rating 4 - Poor. 3 out of 1000 reviews" "
Rating 2 - Terrible. 8 out of 1000 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

JOSE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly and helpful. They really made us feel special as we were staying there to celebrate our wedding anniversary. Recommended.
Stayed 1 night in Apr 2024

10/10 Excellent

Mary T

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff could not have been more helpful. Food is delicious a d the atmosphere is very soothing and calm. Different than an American hotel with all the local charm
Stayed 1 night in Apr 2024

10/10 Excellent

Celia, Coquitlam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024

6/10 Okay

Daniel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Air conditioning was extremely slow to change temperature. Found mosquitos and small bugs in the bathroom due to no screens on windows.
Stayed 2 nights in Mar 2024

10/10 Excellent

Leonardo, Oceanside

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, from the reception desk and housekeeping to the waiters in the restaurant, outstanding. Of course this includes the kitchen staff who provided exquisite meals. The ambiance is charming and warm, will stay there again. Great boutique hotel - 40 or so bedrooms in total - with a good location to explore San Jose.By the way, at an astonishing low price.
Stayed 3 nights in Mar 2024

10/10 Excellent

Gregory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, outstanding service and delicious breakfast!
Stayed 1 night in Mar 2024

10/10 Excellent

Lynn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is a wonderful charming hotel in an otherwise busy city! Very relaxing! Perfectly located.
Stayed 1 night in Mar 2024

10/10 Excellent

Justin

Liked: Property conditions & facilities
Quiet, comfortable rooms, good service, nice open air space, great plantings.
Stayed 1 night in Feb 2024

10/10 Excellent

Erica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Hotel, very beautiful and charming. Hotel staff very nice and excellent customer service!
Stayed 2 nights in Feb 2024

10/10 Excellent

Eve

They were very helpful and we had a great stay.
Stayed 1 night in Feb 2024

10/10 Excellent

Raymond

Liked: Cleanliness
Stayed 2 nights in Feb 2024

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very elegant hotel
Stayed 3 nights in Feb 2024

10/10 Excellent

Lauren, Delmar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

emanuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique, beautiful courtyards and massages to garden and spas. Staff was outstanding and spoke fluent English. Just a special place and a historic alternative to the major hotel chains.
Stayed 1 night in Feb 2024

10/10 Excellent

George

Traveled with partner
Liked: Property conditions & facilities
This is an exceptional historic property. The colonial house architecture is authentic restoration. Windows doors floors moldings etc are beautiful. Even the hardware on the windows is original certainly not from some restoration company. The art in the rooms are originals mostly coffee related simple but attractive. The restaurant is layed out around the courtyard with the original huge windows opening out to the court with outdoor seating there as well. The restaurant furnishings avoid being homogeneous and are understatedly in tune with the architecture. Food and service are top shelf fine dining. The barman is excelent. This place is extraordinary.
Stayed 1 night in Feb 2024

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in ... pleasant staff. Lovely restaurant
Stayed 1 night in Feb 2024

10/10 Excellent

Jonathan

10/10 Excellent

Sina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique hotel. Older and more traditional, but very tasteful and nice. Would recommend for anyone visiting San Jose.
Stayed 1 night in Feb 2024

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Adria Lizette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Susanne, Cape Coral

Stayed 1 night in Dec 2023

10/10 Excellent

Nancy

Stayed 1 night in Dec 2023

10/10 Excellent

Kathleen

Stayed 1 night in Dec 2023

10/10 Excellent

Sonal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our time in San José, Costa Rica. The hotel is really nice and the staff is super friendly. I would absolutely return to this property.
Stayed 3 nights in Dec 2023

10/10 Excellent

Nathan

Stayed 1 night in Dec 2023

10/10 Excellent

Robynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Chad

Stayed 1 night in Dec 2023

2/10 Terrible

Daniel

Stayed 1 night in Nov 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

8/10 Good

Beryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with nice staff. They told us they didn't have a room to upgrade us to.
Stayed 2 nights in Nov 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room, jacuzzi, hotel, and restaurant were all exceptional. The building is gorgeous with lots of plants, fountains, and beautiful artwork.
Stayed 2 nights in Nov 2023

10/10 Excellent

Meko

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Yeabeom

Stayed 1 night in Oct 2023

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is unique. Lots of corridors with interesting old photos or orchids, interior courtyards with fountains, etc. Rooms were clean and beds were comfortable. The restaurant was good (highly recommend the duck!) but my sons tenderloin that he ordered medium came rare, and wasn’t very good when they tried again.
Stayed 2 nights in Oct 2023

10/10 Excellent

Roger

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel! The staff was excellent! We thoroughly enjoyed our stay, thank you
Stayed 2 nights in Oct 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous hotel
Our short stay at the hotel was unforgettable. Our room was absolutely gorgeous! Everything was very clean and the room was stocked with snacks and drinks which we really appreciated after our long journey. We had an amazing dinner at the hotel restaurant. It was so beautiful and romantic and the food was delicious! We will definitely be back if we travel through san jose again!
Stayed 1 night in Oct 2023

10/10 Excellent

Catalina, Atlanta

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel, great food snd service. Beautiful and clean rooms. Convenient for my business meetings in and out if the hotel.
Stayed 2 nights in Sep 2023

10/10 Excellent

Lawrence C

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was loud music being played outside, near the hotel. It contuned until 11 pm. I could not sleep throught it,
Stayed 1 night in Oct 2023

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot!
Stayed 1 night in Oct 2023

10/10 Excellent

Radley Misalucha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and restaurant. Highly recommended.
Stayed 5 nights in Oct 2023

10/10 Excellent

Abel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and amazing staff.
Stayed 2 nights in Oct 2023

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel! Highly recommend!
I loved the hotel, the decor and customer service of the whole team was excellent. Everyone was so helpful, from setting up my SIM card to helping me organise my taxi rides. The restaurant too is great, food and drinks were amazing!
Stayed 2 nights in Sep 2023

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Monica, Centennial

Stayed 2 nights in Sep 2023

10/10 Excellent

Monica, Centennial

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds in the middle of the city, outstanding restaurant.
Stayed 1 night in Sep 2023

10/10 Excellent

Madhu, Philadelphia

Stayed 1 night in Sep 2023

10/10 Excellent

Genelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fantastic. Comfortable bed, beautiful courtyard, restaurant meals and service was excellent.
Stayed 7 nights in Jul 2023

10/10 Excellent

Guillermo

Stayed 2 nights in Aug 2023

8/10 Good

Sara, New Braunfels

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Jul 2023