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The premium economy seats were very comfortable and nice. Thank you.
No WiFi on board
Baggage took a long time to arrive
Baggage drop at EWR British Airways stunk. We stood there forever because they just weren’t taking passengers at the counter
Flights were late
A very easy and comfortable flight.
The return boarding process from London was much more civilized. Not sure why it's not controlled more leaving the U.S.
Did not at all like that boarding of plane at Heathrow took place in the middle of the tarmac and that I had to walk up 20 steps lifting my carry-on bag by hand.
My experience was excellent. I can't wait for my return flight back home.
Air India on line rervation management system very poor.