I had the most unexpected smooth experience at the airport, from no line at TSA pre-check, to getting assigned a seat at the last min next to this guy that was cool and friendly to talk to, to cozily watching two movies (Toy Story 4 and Booksmart), to the flight attendants coming by frequently with drinks and snacks and having a cup of red wine on the plane. This is completely unlike the United Airlines of that terrible viral video kicking the man off with security guards and my parents describing their trip to China with disgust at the staff. This also changes my opinion of United. . .wow!