Isla Contoy Adventure Vacations

Room was extremely nice big quiet and clean staff was friendly the food was very good and there was always some kind of entertainment going on on the property. The only thing we missed about the property from the first visit was the fire show they had.

This our second time going to this resort. The food is delicious and has a great variety. The entertainment is decent but not excellent. Amenities are fine. No beach or ocean. Unfortunately, this second time my daughter’s sneaker shoes despaired from the room. We didn’t want to make a complaint as we understand how sometimes people’s situations might lead them to do something inappropriate. But we hope they useful to the new owner. We would visit again Marina el Cid. Not because of our daughter’s shoes disappearing, but because after the second time almost every place looses its magic! But we will recommend it! Family oriented, clean, and good food! Competitive prices as well for all the amenities they offer ( three resorts in one)

This hotel is perfect, relaxing vibe, the cenote is amazing, the staff is so humble and attentive, excellent service, food was delicious. Definitely would recommend this hotel.

This our second time going to this resort. The food is delicious and has a great variety. The entertainment is decent but not excellent. Amenities are fine. No beach or ocean. Unfortunately, this second time my daughter’s sneaker shoes despaired from the room. We didn’t want to make a complaint as we understand how sometimes people’s situations might lead them to do something inappropriate. But we hope they useful to the new owner. We would visit again Marina el Cid. Not because of our daughter’s shoes disappearing, but because after the second time almost every place looses its magic! But we will recommend it! Family oriented, clean, and good food! Competitive prices as well for all the amenities they offer ( three resorts in one)

An Exceptional Experience at Ocean Rivera Paradise Resort Our experience at Ocean Rivera Paradise Resort was truly exceptional, and a huge part of what made our stay so memorable was the incredible team. From the moment we arrived, we were welcomed with genuine warmth, professionalism, and a level of hospitality that made us feel truly valued. The front desk clerk was wonderful — professional, welcoming, and always ready to assist with a sincere smile. She immediately created a feeling that we were not simply guests, but truly cared for. Our bellman, was incredibly helpful and accommodating. His attentiveness and friendly personality made every interaction pleasant and effortless. At Blue Moon Restaurant, our waiter, and hostess, stood out for their exceptional service. They were attentive, personable, and genuinely passionate about making every dining experience special. Their enthusiasm and attention to detail were evident, and it was clear that they truly enjoy what they do. The Guest Experience team — Deserves special recognition as well. They went above and beyond to ensure that everything was perfect. Their warmth, attentiveness, and willingness to accommodate made us feel incredibly blessed throughout our stay. Our massage therapists, provided an experience that was both professional and relaxing. Their skill, care, and attention made the massages great! We left with wonderful memories.

Okay so this review would have been 5 star if it wasn’t for a few eye sore and moody front desk staff. When my girlfriend and I arrived we went to front desk to inform my girlfriend is joining me. I booked a beachfront view room with king bed. The staff quickly charged me $50 for each night to add my girlfriend. I said okay so what’s included with my stay since I’m paying an additional $50. The staff responded firm and annoyed saying nothing. We didn’t ask for additional towels or pillows. Besides the pools there was no other amenities to use. You had to pay for everything which I’m okay with but didn’t see the justification of an additional $50 a night. My room bathroom was outdated, rusted bathroom fixtures and with a hairdryer defect. I was not going to have the small things affect my stay. Moving on, there was construction outside near the pool which was an eye sore. Now let’s talk the positive side of my stay. Pool staff and cleaning staff were very helpful and hospitable. They made my girlfriend and I have an amazing time with their service. We had breakfast one time at the hotel. You can get a much better experience at a restaurant near the hotel. We had an amazing oceanfront view and enjoyed the sunrise from our patio. Comfortable beach setting by the hotel beach area. The hotel is very close to 2 good restaurants. We enjoyed breakfast and dinner at Capri. Lunches we enjoyed at The Surfin Burrito.