纳瑞甘塞海滩假期

The hotel was okay. No amenities. We reported a maintenance issue but it was not addressed during our stay.

I was very disappointed with my stay at The Shore House. The room service was poor, and the housekeeping staff was unprofessional. When I asked for the bed sheets to be changed, the maids rolled their eyes, spoke to each other in Spanish, and made me feel like I was inconveniencing them instead of helping a guest. The room itself had several issues. There was a bad smell coming from the shower, and both the shampoo and conditioner dispensers were empty when we arrived. To make matters worse, the water was shut off for about an hour during our stay, and guests were not notified ahead of time. No one apologized or acknowledged the inconvenience afterward. Overall, the lack of communication, poor customer service, and inadequate housekeeping made this a very disappointing experience. Unfortunately, I would not stay at The Shore House again or recommend it to others.