格罗弗岛高尔夫假期

If you are looking to stay on St. Simon's Island do not book your stay at Epworth by The Sea. The staff was not friendly or accommodating at all. When we arrived to the property. We were left in the dark about the properties'' amenities unless we asked. The iron in the room was broken, there are spider nests and cob webs all over the place inside and outside. My biggest complaint however, is that our first morning we left the "maid service please" signage outside on the door handle that was provided by the hotel. We left that morning to go to the beach and came back in the evening to find our room exactly how we left it. There was no turn down service, trash was still full and we left our used towels on the floor to be collected, and they were not. When we called the front desk to request housekeeping the woman at the front desk was rude and informed us that we were supposed to let them know we wanted someone to come to our room. It took over 30 mins to get new towels. Upon checking out, there were 2 employees at the front desk, no greeting, no smile did not even ask how our stay was. I told the young lady we were checking out, she put her hand out to get the key cards and barely said a word to us. the staff is poorly trained on customer service and we will never stay here again. the property grounds are beautiful and the rooms are decent but we wont be returning due to the poor accommodations. They really need to do better.

Fantastic location and check in was super easy. I was disappointed in the view from my room on the 3rd floor. I was under the impression I would have an ocean view room. But, regardless it was fantastic and will stay here again!

Great property

Fantastic location and check in was super easy. I was disappointed in the view from my room on the 3rd floor. I was under the impression I would have an ocean view room. But, regardless it was fantastic and will stay here again!

Great property

Overall, this was a wonderful area and very quiet for our 4th of July getaway. Our room was very lovely (the bed was super comfy) and the staff very friendly. Our shower was a bit of a mess at the build kept causing water to pool out due to it's lack of ability to drain correctly. Our balcony view was enjoyable and allowed us to keep watching the fireworks that were happening all the way down on St. Simons and Jekyll Island. Good sized gym and pool area and there were a handful of local eateries that were walkable from our hotel as well.