Valencia Luxury Vacations

Love the hotel

Excelente ubicación… muy buen desayuno.. muy buena atención del personal

Lovely location , staff were great and friendly.

The best customer service I have had anywhere in Europe, they actually anticipate needs, are very helpful and friendly! When we mentioned that we would have to get a taxi at 4AM, they said no problem happy to give you a wake-up call and bring you coffee :) we said yes to the coffee and it was excellent.

Gorgeous renovation of an old building. Hotel in a great location, room very clean and spacious (although very little closet space and no counter space in bathroom). Lovely breakfast and fabulous restaurant for dinner. The food was exceptional and the maître d’ exceptional - very personable and clearly took pride in his job.

This is without doubt shocking value for money for 4 nights in a junior suite. Location is average at best. Staff were obviously contemptuous towards foreigners unless guests were Spanish. Nothing explained at check in. Stayed for 4 nights with not one “Hola or Buenos” throughout our whole stay. They were unaware I spoke fluent Spanish. (Quite condescending) Can’t comment on breakfast as we did not eat there. The room was average. On a noisy part of town. Ear plugs were supplied. That did not help with screaming down the corridors of the hotel on 2 out of the 4 nights @3am. Plug socket next to my bed was unusable “safety”. Two TV’s not 1 smart TV as I would have expected after silly money per night. No iron The Barman was pleasant. A simple request for a cork screw to be replaced took 3 days after asking twice. Terrace - Taking your drinks up 6 floors from the reception. A few chairs overlooking buildings. I could go on. But trust me. Do not stay here. Stay in an apartment closer to the sights. For half the price. This is easy a 15 min walk to the València Cathedral. The only positive this hotel has it’s a 3 minute walk from Xàtiva Metro. “STAY SOMEWHERE ELSE”

The best customer service I have had anywhere in Europe, they actually anticipate needs, are very helpful and friendly! When we mentioned that we would have to get a taxi at 4AM, they said no problem happy to give you a wake-up call and bring you coffee :) we said yes to the coffee and it was excellent.

The room was mostly pretty clean and the hotel itself was in good condition. The front staff was nice and helpful. Location is also very good. My chief complaint is the AC though. I don't know why it kept changing the temperature itself so sometimes I would wake up either really cold or really hot. The rainfall showerhead was messed up so I couldn't use it and the handheld one had too strong of a water pressure making it difficult to use.