Verona Luxury Vacations

It is a very mixed bag. It is a very old style hotel, located right in the centre of Verona, however this made it exceptionally noisy till about 2am each night we were there - a room at the back of the hotel might have been quieter, so is worth requesting one if decent sleep is a priority. Our air conditioning was not working on arrival, but it was quickly fixed. Staff on reception were brilliant, very friendly and helpful, however staff in the breakfast room were exactly the opposite. The breakfast was more akin to that of a 3* hotel or small B&B, not what I was expecting from a 4* hotel. The receptionist told us water from the tap was not drinkable and advised buying some - in that case I would have expected complementary water in the room. Overall brilliant location and helpful reception, but poor facilities lowered the bar. 3* hotel at a 4* price.

This is an older hotel with dated furniture and bathroom fixtures, etc., but it is clean, spacious, good value, and in an excellent location. We were able to walk to and from the train station with our luggage. The arena, castelvechhio, Piazza Bra, etc. are all in easy walking distance. The street that the hotel is located on has many restaurants and cafes on the way to the main attractions.

The hotel determines a level of air conditioning that it feels is appropriate for its guests. So it will block your ability to lower or activate the air conditioning unit even though they have AC. Definitely a cost-savings measure. First night there was fine as i could lower the temp to 20 C or 70 F. Second night, they arbitrarily determined to limit the lowest temperature to 22 C. There was no air movement - fan or AC - in the room. We had two rooms and both rooms had this issue. We were told that this was a hotel wide minimum temp block. None of us slept the second night. Look elsewhere if you’d like to actually sleep - especially in shoulder seasons. This would otherwise have been a fine place to stay but what good is it if you can’t actually have a good nights rest. PS, when I called the front desk in the middle of the night, they acknowledged the issue said there was nothing they could do. Lol

The hotel determines a level of air conditioning that it feels is appropriate for its guests. So it will block your ability to lower or activate the air conditioning unit even though they have AC. Definitely a cost-savings measure. First night there was fine as i could lower the temp to 20 C or 70 F. Second night, they arbitrarily determined to limit the lowest temperature to 22 C. There was no air movement - fan or AC - in the room. We had two rooms and both rooms had this issue. We were told that this was a hotel wide minimum temp block. None of us slept the second night. Look elsewhere if you’d like to actually sleep - especially in shoulder seasons. This would otherwise have been a fine place to stay but what good is it if you can’t actually have a good nights rest. PS, when I called the front desk in the middle of the night, they acknowledged the issue said there was nothing they could do. Lol

So central with great staff and service

Excellent location at walking distance to the Arena and many other interesting places; good restaurants all around the hotel. A convenient shopping street was also close by. The staff was friendly and professional, very helpful and took care of the details. The breakfast was great