Santa Rosa Island Luxury Vacations

Our stay was just ok , nothing special

Pros: beautiful view, and the room was nice Cons: a/c issues twice had to move rooms. Website marketing was misleading - numerous dogs on property even though the website said otherwise, and my fiance is allergic to dogs so she had health issues most of the trip. When I messaged the resort about this issue and a possible departure and refund, the resort staff was very rude and the customer service was atrocious. Website advertises resort feel, however only 2 small restaurants and a tiny market. No adult areas or privacy opportunities aside from staying in your room. Room had no soundproof - while my fiancé was sick in bed from dog allergies from your property, we could hear all activity outside the room late at night, and clearly hear our neighbors fighting and slamming doors until 4am. Needless to say, the “resort” and every pool was packed and our only escape was back to our room. I would recommend Portofino island resort only to locals that are looking for a quick getaway with their kids.

Encantada con el lugar se los recomiendo y el precio aceptable valió la pena mi estancia en Beach club resort&spa. Un hotel bn ubicado y muy bonito. En verano volveré a repetir

Our stay was just ok , nothing special

Pros: beautiful view, and the room was nice Cons: a/c issues twice had to move rooms. Website marketing was misleading - numerous dogs on property even though the website said otherwise, and my fiance is allergic to dogs so she had health issues most of the trip. When I messaged the resort about this issue and a possible departure and refund, the resort staff was very rude and the customer service was atrocious. Website advertises resort feel, however only 2 small restaurants and a tiny market. No adult areas or privacy opportunities aside from staying in your room. Room had no soundproof - while my fiancé was sick in bed from dog allergies from your property, we could hear all activity outside the room late at night, and clearly hear our neighbors fighting and slamming doors until 4am. Needless to say, the “resort” and every pool was packed and our only escape was back to our room. I would recommend Portofino island resort only to locals that are looking for a quick getaway with their kids.

Our stay was just ok , nothing special

Pros: beautiful view, and the room was nice Cons: a/c issues twice had to move rooms. Website marketing was misleading - numerous dogs on property even though the website said otherwise, and my fiance is allergic to dogs so she had health issues most of the trip. When I messaged the resort about this issue and a possible departure and refund, the resort staff was very rude and the customer service was atrocious. Website advertises resort feel, however only 2 small restaurants and a tiny market. No adult areas or privacy opportunities aside from staying in your room. Room had no soundproof - while my fiancé was sick in bed from dog allergies from your property, we could hear all activity outside the room late at night, and clearly hear our neighbors fighting and slamming doors until 4am. Needless to say, the “resort” and every pool was packed and our only escape was back to our room. I would recommend Portofino island resort only to locals that are looking for a quick getaway with their kids.