Richmond Pet-friendly Vacations

Our second visit. Very nice

The bellman was incredible he was the highlight of our trip! He helped get our bags out the car and helped recommend amazing food and was just overall kind and helpful! The front desk staff was nice! The only downside was that we had no room service during our stay but other than that I would still book again and if we had the same staff outside that helped bring our bags in and give us more amazing recommendations I’ll be super happy.

old motif but very clean. place had a good charm

The staff was very nice and the property was very clean. Would stay there again

While I wanted to like this hotel there were several negative that adversely affected my stay. Upon entering our room we noticed an odor and musty smell, we never could figure out what it was but everytime we left the room and came back you noticed it immediately. When I tried to open the blinds I realized they were also broken, once I got them open a few feet I was unable to close them again. I could overlook all of this if it weren’t for the last and final straw. When I went to shower there was no hot water. I called the. Front desk and they said let it run and they would reset the boiler. I let it run for 30 minutes then had to shower in barely and I mean barely lukewarm water. My 2 children were in the same boat and it was not an enjoyable bedtime. The property was cute so I hated this. I choose it for a fun place to stay while looking at colleges with my daughter, unfortunately I would recommend it again. I was going to let the front desk know when I checked out how disappointed I was but no one even asked how my stay was.

Our second visit. Very nice

The bellman was incredible he was the highlight of our trip! He helped get our bags out the car and helped recommend amazing food and was just overall kind and helpful! The front desk staff was nice! The only downside was that we had no room service during our stay but other than that I would still book again and if we had the same staff outside that helped bring our bags in and give us more amazing recommendations I’ll be super happy.

old motif but very clean. place had a good charm

Excellent customer service. Our flight landed early and they let us check in before noon with no problem. Super clesb

Our second visit. Very nice

The bellman was incredible he was the highlight of our trip! He helped get our bags out the car and helped recommend amazing food and was just overall kind and helpful! The front desk staff was nice! The only downside was that we had no room service during our stay but other than that I would still book again and if we had the same staff outside that helped bring our bags in and give us more amazing recommendations I’ll be super happy.