Punta Cana Pet-friendly Vacations

Very helpful staff but the conditions of the hotel could be better

The service was good, room service, house keeping and mini fridge stocking was very good. We had a butler, Ray, but only saw him once apon arrival. He answered whenever we messaged though. We are very low maintenance so no complaints.

rooms were clean,staff was great

The whole experience was magical! The rooms, the people and their hospitality was unimaginable. We will definitely be going back there! A special mention of Ryan and Abby who do exceptional work in making each and every guest feel more than welcomed and acoomade all their requests.

Here is the good and the bad Room was nice . Clean . Beach was nice . Some staff was amazing ..some not so much. Room service late every morning. Very small portions ..grill restaurant on site horrible !!! A lot of people standing around not doing much. Nobody offered us food drinks by pool or beach . 3 workers stood and watched my mom fall and never helped us . If your paying 2000 a night things should be great . Hottub was cold . A 90 min massage is really 60 min. Make sure to check prices on clothes washing . $180 for a bag of clothes . I thought it would be basic launder . Car service that is provided left us for dead downtown ..concerige never responded ..didn't respond 45 min. Had to take frightening Uber from guy I had to give directions . I think they are paying for these 5 star reviews

The service was good, room service, house keeping and mini fridge stocking was very good. We had a butler, Ray, but only saw him once apon arrival. He answered whenever we messaged though. We are very low maintenance so no complaints.

The whole experience was magical! The rooms, the people and their hospitality was unimaginable. We will definitely be going back there! A special mention of Ryan and Abby who do exceptional work in making each and every guest feel more than welcomed and acoomade all their requests.

Here is the good and the bad Room was nice . Clean . Beach was nice . Some staff was amazing ..some not so much. Room service late every morning. Very small portions ..grill restaurant on site horrible !!! A lot of people standing around not doing much. Nobody offered us food drinks by pool or beach . 3 workers stood and watched my mom fall and never helped us . If your paying 2000 a night things should be great . Hottub was cold . A 90 min massage is really 60 min. Make sure to check prices on clothes washing . $180 for a bag of clothes . I thought it would be basic launder . Car service that is provided left us for dead downtown ..concerige never responded ..didn't respond 45 min. Had to take frightening Uber from guy I had to give directions . I think they are paying for these 5 star reviews

Very helpful staff but the conditions of the hotel could be better

The service was good, room service, house keeping and mini fridge stocking was very good. We had a butler, Ray, but only saw him once apon arrival. He answered whenever we messaged though. We are very low maintenance so no complaints.

Here is the good and the bad Room was nice . Clean . Beach was nice . Some staff was amazing ..some not so much. Room service late every morning. Very small portions ..grill restaurant on site horrible !!! A lot of people standing around not doing much. Nobody offered us food drinks by pool or beach . 3 workers stood and watched my mom fall and never helped us . If your paying 2000 a night things should be great . Hottub was cold . A 90 min massage is really 60 min. Make sure to check prices on clothes washing . $180 for a bag of clothes . I thought it would be basic launder . Car service that is provided left us for dead downtown ..concerige never responded ..didn't respond 45 min. Had to take frightening Uber from guy I had to give directions . I think they are paying for these 5 star reviews

They don't change towels daily, you have to keep asking for them to do it and it took them two days to do it, you have to pay for the electricity bill and the food isn't very varied.

The service was good, room service, house keeping and mini fridge stocking was very good. We had a butler, Ray, but only saw him once apon arrival. He answered whenever we messaged though. We are very low maintenance so no complaints.