Southern Arizona Ski Vacations

To start off with we were told that I could pay extra if the room was clean and we could move into it earlier, say 1 o’clock. But if we moved in at 2 o’clock, there would be no extra charge. Unfortunately I don’t know if they were short of staff or what happened. We arrived to have lunch at about 1130 or noon and we had to wait around until 530 before our room was ready. Normal check in time we were told was supposed to be 4 o’clock. Also, I rented two poolside rooms and the phones did not work the entire time we were there. Various staff members came to try and fix it, but could not figure out what was the matter with the phones and said it would take a special technician. They left word with the office about this, but the office never contacted me or said anything. In addition room 117 was occupied by our children and they had to call late at night for towels because there were none in the room. Also, the couple who had been staying in the two rooms, packed up their suitcases and left them on the patio for hours. We were sitting on the balcony at the restaurant, watching as the previous guest who use the room continue to use the patio and then moved all of their belongings to chairs right in front of our balcony and the pool. When we asked how long their stuff was going to be there they acted insulted & were not cooperative at all. We love the location and the atmosphere and environment of the Westward look resort. As the director of state agency I held conferences there.

To start off with we were told that I could pay extra if the room was clean and we could move into it earlier, say 1 o’clock. But if we moved in at 2 o’clock, there would be no extra charge. Unfortunately I don’t know if they were short of staff or what happened. We arrived to have lunch at about 1130 or noon and we had to wait around until 530 before our room was ready. Normal check in time we were told was supposed to be 4 o’clock. Also, I rented two poolside rooms and the phones did not work the entire time we were there. Various staff members came to try and fix it, but could not figure out what was the matter with the phones and said it would take a special technician. They left word with the office about this, but the office never contacted me or said anything. In addition room 117 was occupied by our children and they had to call late at night for towels because there were none in the room. Also, the couple who had been staying in the two rooms, packed up their suitcases and left them on the patio for hours. We were sitting on the balcony at the restaurant, watching as the previous guest who use the room continue to use the patio and then moved all of their belongings to chairs right in front of our balcony and the pool. When we asked how long their stuff was going to be there they acted insulted & were not cooperative at all. We love the location and the atmosphere and environment of the Westward look resort. As the director of state agency I held conferences there.

Very bad experience rooms are very dirty and sheets have stains

To start off with we were told that I could pay extra if the room was clean and we could move into it earlier, say 1 o’clock. But if we moved in at 2 o’clock, there would be no extra charge. Unfortunately I don’t know if they were short of staff or what happened. We arrived to have lunch at about 1130 or noon and we had to wait around until 530 before our room was ready. Normal check in time we were told was supposed to be 4 o’clock. Also, I rented two poolside rooms and the phones did not work the entire time we were there. Various staff members came to try and fix it, but could not figure out what was the matter with the phones and said it would take a special technician. They left word with the office about this, but the office never contacted me or said anything. In addition room 117 was occupied by our children and they had to call late at night for towels because there were none in the room. Also, the couple who had been staying in the two rooms, packed up their suitcases and left them on the patio for hours. We were sitting on the balcony at the restaurant, watching as the previous guest who use the room continue to use the patio and then moved all of their belongings to chairs right in front of our balcony and the pool. When we asked how long their stuff was going to be there they acted insulted & were not cooperative at all. We love the location and the atmosphere and environment of the Westward look resort. As the director of state agency I held conferences there.

Great location within a couple minutes of the airport - with no noise! Great little restaurant and bar opened all day. Char was super slammed and training someone - she still provided excellent service with a smile!