Below is the latest information for Expedia travelers who need support with Spirit Airlines flights following the airline’s wind down. 

What is the status of my Spirit Airlines flight? 

All Spirit Airlines flights have been cancelled effective Saturday, May 3, 2026.  

How can I request a refund for my canceled flight? 

You should contact your credit card company to request a refund. Your card issuer can advise you on dispute or chargeback options available under your card’s terms. If you purchased travel insurance, check the cancellation policy and work with your insurance provider directly on next steps. 

Why can’t Spirit Airlines or Expedia process my refund directly? 

Spirit Airlines has stopped operating and is not processing refunds for reservations made through online travel agencies. Because Spirit Airlines charged Expedia customers’ credit cards directly, you should contact your credit card company to request a refund.  

What do I do if I’m in the middle of my trip? 

If you are currently mid-trip and your return flight was cancelled, please contact our customer support team via our 24/7 Virtual Agent on our app or website, so we can review the available options with you. Alternatively, you can search for and book new flights on the Expedia app or website. 

How do I book a new flight for my upcoming trip? 

If you’d still like to take your trip, you can search for and book new flights on the Expedia app or website. You’ll be able to see available airlines, schedules, and prices, and complete a new booking there. 

Was my entire reservation cancelled if it included segments with airlines other than Spirit Airlines? 

No, if your reservation included segments with multiple airlines, only the Spirit Airlines segment was cancelled. 

What are my options for package booking? 

If you have a package booking, you have a few options: 

• Continue your trip: Search for and book new flights on the Expedia app or website. Our customer support team can also assist in finding alternative flights. Any fare differences (if applicable) will be clearly communicated before confirmation. 

• Cancel your package booking: If you prefer to cancel your booking, you can do so and receive a refund in line with applicable policies.  

Was my entire package booking cancelled? 

No, only the Spirit Airlines flight(s) were cancelled. Your hotel and/or other package components are still active. 

How can I request a refund for my Spirit Airlines flight if it is part of a package booking and the other package components remain active? 

For a package booking, the Spirit Airlines charge will appear separately on your bank statement. You should contact your credit card company to request a refund. Your card issuer can advise you on dispute or chargeback options available under your card’s terms. 

Why are customer service wait times longer than usual? 

During widespread disruptions, call volumes increase significantly. If your trip is not within the next five days, calling later may reduce wait times. You can also get support through our 24/7 Virtual Agent on our app or website.