{"id":56375,"date":"2025-07-16T19:20:14","date_gmt":"2025-07-16T19:20:14","guid":{"rendered":"https:\/\/www.expedia.com\/newsroom\/?p=56375"},"modified":"2025-08-19T18:17:41","modified_gmt":"2025-08-19T18:17:41","slug":"expedia-hotels-com-and-vrbo-issue-guidance-for-hurricane-season-travel","status":"publish","type":"post","link":"https:\/\/www.expedia.com\/newsroom\/expedia-hotels-com-and-vrbo-issue-guidance-for-hurricane-season-travel\/","title":{"rendered":"Expedia, Hotels.com, and\u00a0Vrbo\u00a0Issue Guidance\u00a0for\u00a0Hurricane\u00a0Season Travel\u00a0\u00a0"},"content":{"rendered":"\n<p><\/p>\n\n\n\n<p>Forecasters&nbsp;<a href=\"https:\/\/www.noaa.gov\/news-release\/noaa-predicts-above-normal-2025-atlantic-hurricane-season\" target=\"_blank\" rel=\"noreferrer noopener\">predict<\/a>&nbsp;the 2025 Atlantic hurricane season&nbsp;will be \u201c<strong>above normal.\u201d&nbsp;<\/strong>&nbsp;<\/p>\n\n\n\n<p>In the event of a storm, the Expedia and Hotels.com Customer Service Portals provide the latest travel alerts, ensuring up-to-date information for both current and future trips. If unexpected changes occur, 24\/7 Customer Care teams are ready to assist with travel arrangements\u2014because a well-prepared traveler is a confident traveler.&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Expedia&nbsp;<a href=\"https:\/\/www.expedia.com\/service\/#\/articles\/398\/61\/12996\" target=\"_blank\" rel=\"noreferrer noopener\">Customer Service Portal<\/a>&nbsp;&nbsp;<\/li>\n\n\n\n<li>Hotels.com&nbsp;<a href=\"https:\/\/service.hotels.com\/en-us\/#\/article\/12044\" target=\"_blank\" rel=\"noreferrer noopener\">Customer Service Portal<\/a>&nbsp;<\/li>\n\n\n\n<li>Vrbo <a href=\"https:\/\/www.vrbo.com\/helpcenter?intent=AGENT_CONNECT_REQUEST\">Customer Service Portal<\/a><\/li>\n<\/ul>\n\n\n\n<p>Stay&nbsp;ahead of the storm by keeping these key tips in mind&nbsp;ahead of,&nbsp;and during&nbsp;a trip:&nbsp;<\/p>\n\n\n\n<p><strong>Why should I consider&nbsp;purchasing&nbsp;travel insurance&nbsp;before&nbsp;a trip?&nbsp;<\/strong>&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Travel insurance may provide coverage for unexpected issues. Before purchasing, review the policy details to ensure it fits your needs. If complications arise, keep records of additional expenses and contact your provider as soon as possible.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>What should I know about hotel and vacation rental cancellation policies?&nbsp;<\/strong>&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Cancellation policies can vary widely between hotels and vacation rentals. Always check these policies before booking\u2014some may still apply during natural disasters.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>How do cancellation policies work for vacation rentals?&nbsp;<\/strong>&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Vacation rental hosts set their own policies. Full refunds may only be available up to 14 days before your trip. Outside that window, you\u2019ll need to coordinate directly with the host. Vrbo will only override a host\u2019s policy if the Extenuating Circumstances policy is activated\u2014and not all storms qualify.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>What about cancellation policies for hotels?&nbsp;<\/strong>&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>It\u2019s recommended to book refundable options. During disasters, Expedia and Hotels.com often activate flexible policies for affected bookings, which can be accessed via the Virtual Agent.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>How can I prepare for potential flight disruptions?&nbsp;<\/strong>&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Review your airline\u2019s policies ahead of time. These are usually available in your confirmation email or itinerary from Expedia.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>What\u2019s the best way to stay weather-aware while traveling?&nbsp;<\/strong>&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Use a weather app or bookmark the National Weather Service for real-time updates and alerts.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>Who do I keep in touch with if travel conditions change?&nbsp;<\/strong>&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Keep in contact with your host or hotel for the latest updates. If you can\u2019t reach them, Expedia, Hotels.com and Vrbo 24\/7 customer support teams are available to help.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>Where can I find reliable local storm guidance?&nbsp;<\/strong>&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Check local destination marketing organizations (DMOs). Regions prone to hurricanes often post seasonal information\u2014like <a href=\"https:\/\/www.visitflorida.org\/resources\/crisis-preparation\/hurricane-information\/\" target=\"_blank\" rel=\"noreferrer noopener\">Visit Florida\u2019s hurricane guidance<\/a>.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>Download Expedia\u2019s personalized\u00a0<\/strong><a href=\"https:\/\/www.expedia.com\/newsroom\/media-assets\/?cat=200\"><strong>hurricane prep\u00a0checklist here<\/strong>.<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In the event of a storm, the Expedia and Hotels.com Customer Service Portals provide the latest travel alerts, ensuring up-to-date information for both current and future trips. If unexpected changes occur, 24\/7 Customer Care teams are ready to assist with travel arrangements\u2014because a well-prepared traveler is a confident traveler.<\/p>\n","protected":false},"author":20,"featured_media":54399,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[106,60,196],"tags":[],"companies":[43,44,45],"locations":[],"class_list":["post-56375","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-brand","category-featured","category-smart-travel","companies-expedia","companies-hotels","companies-vrbo","entry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Expedia, Hotels.com, and\u00a0Vrbo\u00a0Issue Guidance\u00a0for\u00a0Hurricane\u00a0Season Travel\u00a0\u00a0 - Expedia Newsrooms<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.expedia.com\/newsroom\/expedia-hotels-com-and-vrbo-issue-guidance-for-hurricane-season-travel\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Expedia, Hotels.com, and\u00a0Vrbo\u00a0Issue Guidance\u00a0for\u00a0Hurricane\u00a0Season Travel\u00a0\u00a0 - Expedia Newsrooms\" \/>\n<meta property=\"og:description\" content=\"In the event of a storm, the Expedia and Hotels.com Customer Service Portals provide the latest travel alerts, ensuring up-to-date information for both current and future trips. 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