{"id":62207,"date":"2025-11-05T15:14:15","date_gmt":"2025-11-05T15:14:15","guid":{"rendered":"https:\/\/www.expedia.com\/newsroom\/?p=62207"},"modified":"2025-11-05T15:21:21","modified_gmt":"2025-11-05T15:21:21","slug":"vrbo-vacation-rental-quality-standards","status":"publish","type":"post","link":"https:\/\/www.expedia.com\/newsroom\/vrbo-vacation-rental-quality-standards\/","title":{"rendered":"Introducing VrboCare: Vrbo sets new standards for vacation rental quality"},"content":{"rendered":"\n<p class=\"has-text-align-center\"><strong><em>Improved&nbsp;host standards&nbsp;and updates to&nbsp;industry-first guest&nbsp;policy&nbsp;make&nbsp;booking vacation rentals&nbsp;easier and&nbsp;stress-free<\/em><\/strong><\/p>\n\n\n\n<p>Just\u00a0in time for the\u00a0busy\u00a0holiday\u00a0travel\u00a0season,\u00a0Vrbo\u00a0is revealing major changes\u00a0aimed at solving\u00a0one of\u00a0travellers\u2019\u00a0top\u00a0complaints\u00a0about\u00a0the\u00a0entire\u00a0vacation rental\u00a0category:\u00a0stays not meeting expectations.\u00a0Today,\u00a0Vrbo\u00a0released\u00a0several new\u00a0features\u00a0on its platform\u00a0that elevate the quality and consistency\u00a0of vacation rentals,\u00a0giving\u00a0guests\u00a0the\u00a0confidence\u00a0they need\u00a0to book their next\u00a0weekend\u00a0getaway or family trip.\u00a0<br><br>\u201cVrbo\u00a0has been\u00a0a trusted name\u00a0in\u00a0vacation rentals\u00a0for 30 years. Over time,\u00a0we\u2019ve\u00a0seen\u00a0the\u00a0industry\u00a0drift away from\u00a0what\u00a0travellers\u00a0truly\u00a0value\u00a0\u2014\u00a0a consistent, reliable, high-quality experience,\u201d said Larry\u00a0Plawsky, General Manager of\u00a0Vrbo. \u201cThat\u2019s\u00a0why\u00a0Vrbo\u00a0has\u00a0made a series of changes to our products, policies, and host\u00a0programs to clean up the category,\u00a0build\u00a0traveller\u00a0trust, and take the worry out of trip planning.\u00a0We&#8217;re\u00a0using\u00a0AI to\u00a0optimize\u00a0the shopping experience\u00a0and\u00a0help guests find the perfect vacation rental,\u00a0while expanding\u00a0our industry-first\u00a0traveller\u00a0protection guarantee\u00a0\u2014\u00a0now called\u00a0VrboCare\u00a0\u2014\u00a0to reassure guests that\u00a0Vrbo\u00a0has their back if problems arise before or during their stay.\u201d\u00a0<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.expedia.com\/newsroom\/wp-content\/uploads\/2025\/10\/Introducing-VrboCare-1024x576.jpg\" alt=\"Mobile screenshots showing Vrbo's new features to combat travelers' number 1 complaint about the vacation rental industry\" class=\"wp-image-62149\" srcset=\"https:\/\/www.expedia.com\/newsroom\/wp-content\/uploads\/2025\/10\/Introducing-VrboCare-1024x576.jpg 1024w, https:\/\/www.expedia.com\/newsroom\/wp-content\/uploads\/2025\/10\/Introducing-VrboCare-300x169.jpg 300w, https:\/\/www.expedia.com\/newsroom\/wp-content\/uploads\/2025\/10\/Introducing-VrboCare-768x432.jpg 768w, https:\/\/www.expedia.com\/newsroom\/wp-content\/uploads\/2025\/10\/Introducing-VrboCare-1536x864.jpg 1536w, https:\/\/www.expedia.com\/newsroom\/wp-content\/uploads\/2025\/10\/Introducing-VrboCare-1568x882.jpg 1568w, https:\/\/www.expedia.com\/newsroom\/wp-content\/uploads\/2025\/10\/Introducing-VrboCare.jpg 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>VrboCare:<\/strong>&nbsp;Nearly a&nbsp;decade ago,&nbsp;Vrbo&nbsp;introduced the&nbsp;industry-first&nbsp;Book with Confidence&nbsp;Guarantee.&nbsp;Now named&nbsp;<a href=\"https:\/\/www.vrbo.com\/en-ca\/tlp\/trust-and-safety\/care-guarantee\" target=\"_blank\" rel=\"noreferrer noopener\">VrboCare<\/a>, this&nbsp;longstanding&nbsp;policy promises&nbsp;travellers&nbsp;that&nbsp;Vrbo&nbsp;will&nbsp;help them find another place to stay&nbsp;when things&nbsp;don\u2019t&nbsp;go as planned.&nbsp;VrboCare&nbsp;provides safeguards&nbsp;in the event&nbsp;of&nbsp;host-initiated&nbsp;cancellations,&nbsp;check-in&nbsp;issues, fraud,&nbsp;and&nbsp;significant&nbsp;property misrepresentation.&nbsp;Travellers&nbsp;do not need to pay extra for&nbsp;VrboCare; every booking made through Vrbo is automatically backed by the&nbsp;VrboCare&nbsp;guarantee.&nbsp;<\/p>\n\n\n\n<p>One of&nbsp;the&nbsp;top benefits of&nbsp;VrboCare&nbsp;is&nbsp;that&nbsp;Vrbo agents can help rebook guests if&nbsp;they experience check-in issues or host-initiated&nbsp;cancellations. Previously, Vrbo would help rebook guests into comparable accommodations if&nbsp;their reservations&nbsp;occurred&nbsp;within&nbsp;30 days. Vrbo has now expanded&nbsp;the eligibility of&nbsp;VrboCare\u2019s&nbsp;rebooking benefit, offering rebooking&nbsp;assistance&nbsp;for stays&nbsp;occurring&nbsp;within&nbsp;90 days, where applicable.&nbsp;&nbsp;<\/p>\n\n\n\n<p><strong>High quality standards&nbsp;for properties and hosts:<\/strong>&nbsp;69% of&nbsp;vacation rental shoppers&nbsp;are concerned about listing accuracy&nbsp;when choosing a&nbsp;property.&nbsp;To reduce uncertainty,&nbsp;Vrbo&nbsp;has&nbsp;added features to&nbsp;the&nbsp;shopping experience&nbsp;that&nbsp;improve&nbsp;listing accuracy and&nbsp;make&nbsp;key&nbsp;information easier to find. These&nbsp;updates are breakthroughs for vacation rental guests,&nbsp;offering&nbsp;clear, data-driven&nbsp;quality&nbsp;indicators&nbsp;that&nbsp;help&nbsp;identify&nbsp;top-tier listings&nbsp;and&nbsp;the most&nbsp;reliable hosts.&nbsp;&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Loved by Guests:<\/strong>&nbsp;The&nbsp;Vrbo&nbsp;Loved by Guests&nbsp;badge&nbsp;identifies&nbsp;properties&nbsp;previous&nbsp;guests have given near-perfect reviews. Properties&nbsp;earn&nbsp;the&nbsp;Loved by Guests&nbsp;designation if they&nbsp;have&nbsp;a&nbsp;9.4&nbsp;or&nbsp;above&nbsp;overall rating&nbsp;and also&nbsp;score&nbsp;9.4 or above&nbsp;on&nbsp;cleanliness, location, listing accuracy, and ease of check-in.&nbsp;Travellers&nbsp;can find&nbsp;Loved by Guests&nbsp;properties using the \u201cLoved by Guests\u201d filter on the&nbsp;Vrbo&nbsp;site and app.&nbsp;<br>&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Premier Host:&nbsp;<\/strong>For years, Vrbo has recognized&nbsp;the most&nbsp;exceptional hosts&nbsp;through&nbsp;the&nbsp;Premier Host&nbsp;program,&nbsp;rewarding&nbsp;them with&nbsp;increased&nbsp;visibility and higher search rankings.&nbsp;Now,&nbsp;Vrbo is&nbsp;introducing&nbsp;stricter criteria&nbsp;for the&nbsp;Premier Host&nbsp;program,&nbsp;so&nbsp;travellers&nbsp;can expect an even higher level of quality from Premier Host properties.&nbsp;&nbsp;<br>&nbsp;<br>Starting early next year,&nbsp;the&nbsp;Premier Host&nbsp;designation&nbsp;will&nbsp;transition&nbsp;from a host-level to&nbsp;an&nbsp;individual&nbsp;listing-level recognition.&nbsp;This means&nbsp;hosts&nbsp;with&nbsp;multiple&nbsp;listings&nbsp;must meet the new&nbsp;standards&nbsp;for each&nbsp;listing&nbsp;to earn the Premier Host&nbsp;badge.&nbsp;New&nbsp;qualifications&nbsp;include:<br>&nbsp;<br>&#8211; 99% acceptance rate&nbsp;<br>&#8211; 0%&nbsp;cancellation rate&nbsp;<br>&#8211; 9.2+ review rating&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>Travellers can find properties managed by Premier Hosts by using the \u201cPremier Host\u201d filter&nbsp;and will see a new Premier Host badge on corresponding listings.&nbsp;In addition to recognizing the top hosts on the platform,&nbsp;Vrbo&nbsp;also removes&nbsp;hosts&nbsp;who&nbsp;fail to&nbsp;meet&nbsp;our&nbsp;high standards.&nbsp;<br>&nbsp;<\/p>\n\n\n\n<p><strong>Enhanced&nbsp;shopping experience to help guests find&nbsp;the perfect rental:&nbsp;<\/strong>Travellers&nbsp;rely on&nbsp;accurate&nbsp;property descriptions, images,&nbsp;and&nbsp;trusted,&nbsp;verified reviews&nbsp;from former guests to inform their travel plans and booking decisions.&nbsp;Only real&nbsp;guests are allowed to&nbsp;leave&nbsp;verified&nbsp;reviews on&nbsp;Vrbo, and&nbsp;Vrbo&nbsp;does not&nbsp;alter&nbsp;them in any way.&nbsp;Guests can also&nbsp;leave a rating&nbsp;for listing accuracy&nbsp;as part&nbsp;of&nbsp;the&nbsp;review experience. This&nbsp;reassures&nbsp;future&nbsp;travellers&nbsp;that the images and descriptions on&nbsp;listing&nbsp;pages are&nbsp;accurate,&nbsp;relevant,&nbsp;and current.&nbsp;To&nbsp;further&nbsp;improve&nbsp;the search and shopping experience,&nbsp;Vrbo&nbsp;has rolled out:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>AI&nbsp;Guest&nbsp;Review Summaries:&nbsp;<\/strong>GenAI instantly scans&nbsp;and summarizes&nbsp;guest&nbsp;reviews, making it&nbsp;quick and easy&nbsp;to see at&nbsp;a glance what&nbsp;real guests consistently call out&nbsp;about&nbsp;properties.&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>AI Property Q&amp;A:&nbsp;<\/strong>Pulling from&nbsp;verified reviews and&nbsp;listing&nbsp;details&nbsp;content, AI Property Q&amp;A&nbsp;can&nbsp;instantly answer commonly asked questions about&nbsp;a vacation rental property.&nbsp;This helps guests find&nbsp;the answers&nbsp;they need quickly and minimizes&nbsp;time spent&nbsp;on&nbsp;back-and-forth communication with&nbsp;the host.&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Property Highlights:&nbsp;<\/strong>This&nbsp;feature&nbsp;uses&nbsp;AI to dynamically&nbsp;showcase&nbsp;a property\u2019s&nbsp;unique&nbsp;qualities,&nbsp;leveraging&nbsp;verified guest reviews and listing details. Using AI, Vrbo displays the highlights that are targeted and personalized for the&nbsp;traveller.&nbsp;&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Guest&nbsp;Photos:&nbsp;<\/strong>Vrbo&nbsp;now displays photos from former guests&nbsp;to help future&nbsp;bookers&nbsp;make&nbsp;informed&nbsp;vacation rental&nbsp;decisions.&nbsp;Travellers&nbsp;can upload photos alongside their written reviews, and shoppers&nbsp;can see&nbsp;the&nbsp;photos&nbsp;in the reviews section&nbsp;on the property description page&nbsp;or&nbsp;in the&nbsp;listing\u2019s&nbsp;photo gallery.&nbsp;&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>With holiday travel and busy booking season fast approaching,&nbsp;Vrbo\u2019s&nbsp;24\/7&nbsp;live&nbsp;customer service team is available to support&nbsp;guests around the clock.&nbsp;Travellers&nbsp;can find contact information&nbsp;for&nbsp;Vrbo\u2019s&nbsp;support team&nbsp;in multiple places: the Help&nbsp;Centre&nbsp;on the app, the&nbsp;<a href=\"https:\/\/www.vrbo.com\/en-ca\/tlp\/trust-and-safety\/care-guarantee\" target=\"_blank\" rel=\"noreferrer noopener\">VrboCare<\/a>&nbsp;page, and in booking confirmation emails.&nbsp;Travellers&nbsp;can also access&nbsp;Vrbo\u2019s&nbsp;Virtual Agent and live chat directly from the homepage.&nbsp;<\/p>\n\n\n\n<p>Download the&nbsp;Vrbo&nbsp;<a href=\"https:\/\/www.vrbo.com\/en-ca\/app\" target=\"_blank\" rel=\"noreferrer noopener\">app<\/a>&nbsp;to&nbsp;plan your next vacation with&nbsp;Vrbo.&nbsp;<\/p>\n\n\n\n<p><strong>About&nbsp;Vrbo<\/strong>&nbsp;<\/p>\n\n\n\n<p>Since 1995,&nbsp;Vrbo\u00ae&nbsp;has been&nbsp;the go-to place for&nbsp;families and&nbsp;groups&nbsp;to&nbsp;find&nbsp;the perfect&nbsp;vacation rental for&nbsp;their next&nbsp;getaway&nbsp;\u2014&nbsp;whether&nbsp;it\u2019s&nbsp;a&nbsp;beach house,&nbsp;cozy cabin, city&nbsp;condo,&nbsp;or spacious villa with room for everyone.&nbsp;&nbsp;<\/p>\n\n\n\n<p>Vrbo has grown into a&nbsp;trusted global vacation rental marketplace, connecting&nbsp;guests&nbsp;with&nbsp;dedicated hosts around&nbsp;the world.&nbsp;Offering&nbsp;high-quality stays and 24\/7 live support,&nbsp;Vrbo helps&nbsp;guests spend less&nbsp;time&nbsp;worrying about&nbsp;trip planning and more&nbsp;time making&nbsp;lasting&nbsp;memories&nbsp;together.&nbsp;&nbsp;<br>&nbsp;<br>Vrbo is part&nbsp;of Expedia Group and offers hosts exposure&nbsp;to over 750 million visits&nbsp;to Expedia Group sites each month.&nbsp;<\/p>\n\n\n\n<p>\u00a9 2025 Vrbo, an Expedia Group company. All rights reserved. Vrbo and&nbsp;the Vrbo logo are&nbsp;trademarks of HomeAway.com, Inc.&nbsp;<\/p>\n\n\n\n<p># # #&nbsp;<\/p>\n\n\n\n<p>For more&nbsp;information,&nbsp;use our mobile app or visit vrbo.ca.&nbsp;&nbsp;<\/p>\n\n\n\n<p>Follow Vrbo on&nbsp;<a href=\"https:\/\/www.facebook.com\/Vrbo\" target=\"_blank\" rel=\"noreferrer noopener\">Facebook<\/a>,&nbsp;<a href=\"https:\/\/www.instagram.com\/vrbo\" target=\"_blank\" rel=\"noreferrer noopener\">Instagram<\/a>,&nbsp;<a href=\"https:\/\/www.tiktok.com\/@vrbo\" target=\"_blank\" rel=\"noreferrer noopener\">TikTok<\/a>,&nbsp;<a href=\"https:\/\/www.pinterest.com\/vrbo\/\" target=\"_blank\" rel=\"noreferrer noopener\">Pinterest<\/a>,&nbsp;<a href=\"https:\/\/www.threads.com\/@vrbo\" target=\"_blank\" rel=\"noreferrer noopener\">Threads<\/a>,&nbsp;and&nbsp;<a href=\"https:\/\/x.com\/vrbo\" target=\"_blank\" rel=\"noreferrer noopener\">X<\/a>.&nbsp;&nbsp;<\/p>\n\n\n\n<p>Media contact:&nbsp;<a href=\"mailto:press-ca@expedia.com\" target=\"_blank\" rel=\"noreferrer noopener\">press-ca@expedia.com<\/a>.&nbsp;<\/p>\n\n\n\n<p><strong>FAQ section:&nbsp;<\/strong>&nbsp;<\/p>\n\n\n\n<p><strong>Q: What&nbsp;is&nbsp;VrboCare?<\/strong>&nbsp;<\/p>\n\n\n\n<p><strong>A:<\/strong>&nbsp;VrboCare&nbsp;is&nbsp;the&nbsp;new&nbsp;name for&nbsp;Vrbo\u2019s&nbsp;Book with Confidence guarantee policy. It&nbsp;offers protection and&nbsp;support&nbsp;to&nbsp;guests&nbsp;who book on&nbsp;Vrbo,&nbsp;if issues arise before or during a stay,&nbsp;e.g., host-initiated&nbsp;cancellations, fraud, misrepresentation, or safety&nbsp;concerns.&nbsp;<\/p>\n\n\n\n<p><strong>Q:&nbsp;What\u2019s&nbsp;new about&nbsp;VrboCare?<\/strong>&nbsp;<\/p>\n\n\n\n<p>A:&nbsp;Vrbo has expanded the eligibility&nbsp;for&nbsp;VrboCare\u2019s&nbsp;rebooking&nbsp;assistance.&nbsp;Previously, for host-initiated&nbsp;cancellations,&nbsp;Vrbo&nbsp;provided rebooking support for&nbsp;trips&nbsp;occurring&nbsp;within&nbsp;30 days.&nbsp;Now,&nbsp;Vrbo&nbsp;has broadened&nbsp;the book-to-stay window&nbsp;for this benefit, offering rebooking&nbsp;assistance&nbsp;for a wider range of reservations.&nbsp;Where applicable,&nbsp;travellers&nbsp;with reservations&nbsp;occurring&nbsp;within&nbsp;90 days&nbsp;will receive rebooking support.&nbsp;&nbsp;<\/p>\n\n\n\n<p><strong>Q: Does&nbsp;VrboCare&nbsp;cost&nbsp;anything?<\/strong>&nbsp;<\/p>\n\n\n\n<p>A: No. Every booking made on&nbsp;the&nbsp;Vrbo site or app is&nbsp;automatically&nbsp;covered by&nbsp;the&nbsp;VrboCare&nbsp;guarantee.&nbsp;<\/p>\n\n\n\n<p><strong>Q: How is Vrbo improving vacation rental quality?<\/strong>&nbsp;<\/p>\n\n\n\n<p><strong>A:<\/strong>&nbsp;Vrbo is&nbsp;improving&nbsp;vacation rental quality by raising standards for hosts&nbsp;on Vrbo. New badges,&nbsp;filters, and updates to shopping pages&nbsp;help&nbsp;travellers&nbsp;easily&nbsp;identify&nbsp;top-rated listings.&nbsp;<\/p>\n\n\n\n<p><strong>Q: What&nbsp;is&nbsp;the \u201cLoved by Guests\u201d badge?<\/strong>&nbsp;<\/p>\n\n\n\n<p><strong>A:&nbsp;<\/strong>The \u201cLoved by Guests\u201d badge&nbsp;indicates&nbsp;top-rated, quality listings on Vrbo.&nbsp;This badge is&nbsp;given&nbsp;to listings with 9.4+ ratings for cleanliness, location, listing accuracy, and ease of check-in.&nbsp;Travellers&nbsp;can use the \u201cLoved by Guests\u201d badge to find these properties in their searches.&nbsp;<\/p>\n\n\n\n<p><strong>Q:&nbsp;What\u2019s&nbsp;changing with the Premier Host&nbsp;program?<\/strong>&nbsp;<\/p>\n\n\n\n<p><strong>A:&nbsp;<\/strong>Starting in January,&nbsp;Vrbo hosts will have&nbsp;to meet&nbsp;stricter criteria&nbsp;to earn&nbsp;the&nbsp;Premier Host&nbsp;recognition. Properties must&nbsp;meet&nbsp;a 99% acceptance rate, 0%&nbsp;cancellation rate, and 9.2+ review rating&nbsp;to earn Premier Host&nbsp;status.&nbsp;The badge&nbsp;will now apply&nbsp;at&nbsp;the individual listing level instead of&nbsp;the host&nbsp;level.&nbsp;<\/p>\n\n\n\n<p><strong>Q: How do&nbsp;travellers&nbsp;contact&nbsp;Vrbo\u2019s&nbsp;24\/7 live customer support?<\/strong>&nbsp;<\/p>\n\n\n\n<p><strong>A:&nbsp;<\/strong>Travellers&nbsp;have access to 24\/7&nbsp;customer&nbsp;support&nbsp;throughout the entire booking process.&nbsp;Travellers&nbsp;can find contact information for&nbsp;Vrbo\u2019s&nbsp;support team on the Help&nbsp;Centre&nbsp;on the app, the&nbsp;<a href=\"https:\/\/www.vrbo.com\/tlp\/trust-and-safety\/care-guarantee\" target=\"_blank\" rel=\"noreferrer noopener\">VrboCare<\/a>&nbsp;page, and in booking confirmation emails.&nbsp;Travellers&nbsp;can also access&nbsp;Vrbo\u2019s&nbsp;Virtual Agent and live chat directly from the homepage.&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Improved&nbsp;host standards&nbsp;and updates to&nbsp;industry-first guest&nbsp;policy&nbsp;make&nbsp;booking vacation rentals&nbsp;easier and&nbsp;stress-free Just\u00a0in time for the\u00a0busy\u00a0holiday\u00a0travel\u00a0season,\u00a0Vrbo\u00a0is revealing major changes\u00a0aimed at solving\u00a0one of\u00a0travellers\u2019\u00a0top\u00a0complaints\u00a0about\u00a0the\u00a0entire\u00a0vacation rental\u00a0category:\u00a0stays not&#8230;<\/p>\n","protected":false},"author":54,"featured_media":62106,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[60],"tags":[],"companies":[45],"locations":[104],"class_list":["post-62207","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-featured","companies-vrbo","locations-toronto","entry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Introducing VrboCare: Vrbo sets new standards for vacation rental quality - Expedia Newsrooms<\/title>\n<meta name=\"description\" content=\"Vrbo introduces VrboCare and new features that help travelers find high-quality vacation rentals and reliable hosts.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.expedia.com\/newsroom\/vrbo-vacation-rental-quality-standards\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Introducing VrboCare: Vrbo sets new standards for vacation rental quality - Expedia Newsrooms\" \/>\n<meta property=\"og:description\" content=\"Vrbo introduces VrboCare and new features that help travelers find high-quality vacation rentals and reliable hosts.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.expedia.com\/newsroom\/vrbo-vacation-rental-quality-standards\/\" \/>\n<meta property=\"og:site_name\" content=\"Expedia Newsrooms\" \/>\n<meta property=\"article:published_time\" content=\"2025-11-05T15:14:15+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-11-05T15:21:21+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.expedia.com\/newsroom\/wp-content\/uploads\/2025\/10\/Vrbo-introduces-VrboCare.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"800\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"akwong\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"akwong\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"7 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.expedia.com\/newsroom\/vrbo-vacation-rental-quality-standards\/\",\"url\":\"https:\/\/www.expedia.com\/newsroom\/vrbo-vacation-rental-quality-standards\/\",\"name\":\"Introducing VrboCare: Vrbo sets new standards for vacation rental quality - Expedia Newsrooms\",\"isPartOf\":{\"@id\":\"https:\/\/www.expedia.com\/newsroom\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.expedia.com\/newsroom\/vrbo-vacation-rental-quality-standards\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.expedia.com\/newsroom\/vrbo-vacation-rental-quality-standards\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.expedia.com\/newsroom\/wp-content\/uploads\/2025\/10\/Vrbo-introduces-VrboCare.jpg\",\"datePublished\":\"2025-11-05T15:14:15+00:00\",\"dateModified\":\"2025-11-05T15:21:21+00:00\",\"author\":{\"@id\":\"https:\/\/www.expedia.com\/newsroom\/#\/schema\/person\/ec826a33e10be2612eda6b0e6adf55ac\"},\"description\":\"Vrbo introduces VrboCare and new features that help travelers find high-quality vacation rentals and reliable hosts.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.expedia.com\/newsroom\/vrbo-vacation-rental-quality-standards\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.expedia.com\/newsroom\/vrbo-vacation-rental-quality-standards\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.expedia.com\/newsroom\/vrbo-vacation-rental-quality-standards\/#primaryimage\",\"url\":\"https:\/\/www.expedia.com\/newsroom\/wp-content\/uploads\/2025\/10\/Vrbo-introduces-VrboCare.jpg\",\"contentUrl\":\"https:\/\/www.expedia.com\/newsroom\/wp-content\/uploads\/2025\/10\/Vrbo-introduces-VrboCare.jpg\",\"width\":1200,\"height\":800,\"caption\":\"Woman sits inside vacation rental, in which VrboCare has been introduced for Vrbo guests.\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.expedia.com\/newsroom\/vrbo-vacation-rental-quality-standards\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.expedia.com\/newsroom\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Introducing VrboCare: Vrbo sets new standards for vacation rental quality\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.expedia.com\/newsroom\/#website\",\"url\":\"https:\/\/www.expedia.com\/newsroom\/\",\"name\":\"Expedia Newsrooms\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.expedia.com\/newsroom\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.expedia.com\/newsroom\/#\/schema\/person\/ec826a33e10be2612eda6b0e6adf55ac\",\"name\":\"akwong\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.expedia.com\/newsroom\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/24414acdb60187f9f1e543382b9e99bea763bbdc9f1699e862f5bc683b4a2d23?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/24414acdb60187f9f1e543382b9e99bea763bbdc9f1699e862f5bc683b4a2d23?s=96&d=mm&r=g\",\"caption\":\"akwong\"},\"url\":\"https:\/\/www.expedia.com\/newsroom\/author\/akwong\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Introducing VrboCare: Vrbo sets new standards for vacation rental quality - Expedia Newsrooms","description":"Vrbo introduces VrboCare and new features that help travelers find high-quality vacation rentals and reliable hosts.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.expedia.com\/newsroom\/vrbo-vacation-rental-quality-standards\/","og_locale":"en_US","og_type":"article","og_title":"Introducing VrboCare: Vrbo sets new standards for vacation rental quality - Expedia Newsrooms","og_description":"Vrbo introduces VrboCare and new features that help travelers find high-quality vacation rentals and reliable hosts.","og_url":"https:\/\/www.expedia.com\/newsroom\/vrbo-vacation-rental-quality-standards\/","og_site_name":"Expedia Newsrooms","article_published_time":"2025-11-05T15:14:15+00:00","article_modified_time":"2025-11-05T15:21:21+00:00","og_image":[{"width":1200,"height":800,"url":"https:\/\/www.expedia.com\/newsroom\/wp-content\/uploads\/2025\/10\/Vrbo-introduces-VrboCare.jpg","type":"image\/jpeg"}],"author":"akwong","twitter_card":"summary_large_image","twitter_misc":{"Written by":"akwong","Est. reading time":"7 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.expedia.com\/newsroom\/vrbo-vacation-rental-quality-standards\/","url":"https:\/\/www.expedia.com\/newsroom\/vrbo-vacation-rental-quality-standards\/","name":"Introducing VrboCare: Vrbo sets new standards for vacation rental quality - Expedia Newsrooms","isPartOf":{"@id":"https:\/\/www.expedia.com\/newsroom\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.expedia.com\/newsroom\/vrbo-vacation-rental-quality-standards\/#primaryimage"},"image":{"@id":"https:\/\/www.expedia.com\/newsroom\/vrbo-vacation-rental-quality-standards\/#primaryimage"},"thumbnailUrl":"https:\/\/www.expedia.com\/newsroom\/wp-content\/uploads\/2025\/10\/Vrbo-introduces-VrboCare.jpg","datePublished":"2025-11-05T15:14:15+00:00","dateModified":"2025-11-05T15:21:21+00:00","author":{"@id":"https:\/\/www.expedia.com\/newsroom\/#\/schema\/person\/ec826a33e10be2612eda6b0e6adf55ac"},"description":"Vrbo introduces VrboCare and new features that help travelers find high-quality vacation rentals and reliable hosts.","breadcrumb":{"@id":"https:\/\/www.expedia.com\/newsroom\/vrbo-vacation-rental-quality-standards\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.expedia.com\/newsroom\/vrbo-vacation-rental-quality-standards\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.expedia.com\/newsroom\/vrbo-vacation-rental-quality-standards\/#primaryimage","url":"https:\/\/www.expedia.com\/newsroom\/wp-content\/uploads\/2025\/10\/Vrbo-introduces-VrboCare.jpg","contentUrl":"https:\/\/www.expedia.com\/newsroom\/wp-content\/uploads\/2025\/10\/Vrbo-introduces-VrboCare.jpg","width":1200,"height":800,"caption":"Woman sits inside vacation rental, in which VrboCare has been introduced for Vrbo guests."},{"@type":"BreadcrumbList","@id":"https:\/\/www.expedia.com\/newsroom\/vrbo-vacation-rental-quality-standards\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.expedia.com\/newsroom\/"},{"@type":"ListItem","position":2,"name":"Introducing VrboCare: Vrbo sets new standards for vacation rental quality"}]},{"@type":"WebSite","@id":"https:\/\/www.expedia.com\/newsroom\/#website","url":"https:\/\/www.expedia.com\/newsroom\/","name":"Expedia Newsrooms","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.expedia.com\/newsroom\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.expedia.com\/newsroom\/#\/schema\/person\/ec826a33e10be2612eda6b0e6adf55ac","name":"akwong","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.expedia.com\/newsroom\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/24414acdb60187f9f1e543382b9e99bea763bbdc9f1699e862f5bc683b4a2d23?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/24414acdb60187f9f1e543382b9e99bea763bbdc9f1699e862f5bc683b4a2d23?s=96&d=mm&r=g","caption":"akwong"},"url":"https:\/\/www.expedia.com\/newsroom\/author\/akwong\/"}]}},"_links":{"self":[{"href":"https:\/\/www.expedia.com\/newsroom\/wp-json\/wp\/v2\/posts\/62207","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.expedia.com\/newsroom\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.expedia.com\/newsroom\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.expedia.com\/newsroom\/wp-json\/wp\/v2\/users\/54"}],"replies":[{"embeddable":true,"href":"https:\/\/www.expedia.com\/newsroom\/wp-json\/wp\/v2\/comments?post=62207"}],"version-history":[{"count":7,"href":"https:\/\/www.expedia.com\/newsroom\/wp-json\/wp\/v2\/posts\/62207\/revisions"}],"predecessor-version":[{"id":62226,"href":"https:\/\/www.expedia.com\/newsroom\/wp-json\/wp\/v2\/posts\/62207\/revisions\/62226"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.expedia.com\/newsroom\/wp-json\/wp\/v2\/media\/62106"}],"wp:attachment":[{"href":"https:\/\/www.expedia.com\/newsroom\/wp-json\/wp\/v2\/media?parent=62207"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.expedia.com\/newsroom\/wp-json\/wp\/v2\/categories?post=62207"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.expedia.com\/newsroom\/wp-json\/wp\/v2\/tags?post=62207"},{"taxonomy":"companies","embeddable":true,"href":"https:\/\/www.expedia.com\/newsroom\/wp-json\/wp\/v2\/companies?post=62207"},{"taxonomy":"locations","embeddable":true,"href":"https:\/\/www.expedia.com\/newsroom\/wp-json\/wp\/v2\/locations?post=62207"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}