“The hotel is very nice, but despite being advertised as dog-friendly, it is not pet friendly in practice. There was no grass on site and we were directed blocks away. Fine hotel otherwise, but if you’re traveling with a dog, this is not the place. Without a pet, we would recommend it. ”

“Dawneth James-Henry, the front desk supervisor, was amazing. As a service-based business owner, I know a hotel’s beauty means little without great service, and your team delivered. Traveling with a service dog, we felt welcomed and respected by everyone. Walls were thin, and checkout took longer than expected, but overall the care and professionalism stood out. ”

“In our travels, many “pet-friendly” hotels just charge extra with no perks. Not Sapphire Falls. They are truly pet friendly. We received a welcome gift (bowls, treats, bags and a mat), staff adored our pup, and there’s a huge pet run right outside the room. Easy access for small dogs and a one-time fee for up to two pets of any size. It was a bit pricey but extremely convenient.”