{"id":18037,"date":"2016-01-20T21:01:00","date_gmt":"2016-01-20T21:01:00","guid":{"rendered":"https:\/\/www.expedia.com\/stories\/?p=18037"},"modified":"2021-10-28T16:46:26","modified_gmt":"2021-10-28T16:46:26","slug":"expedia-passenger-preferences-index-study-shows-how-americans-fly-differently-than-travelers-worldwide","status":"publish","type":"post","link":"https:\/\/www.expedia.com\/stories\/expedia-passenger-preferences-index-study-shows-how-americans-fly-differently-than-travelers-worldwide\/","title":{"rendered":"Expedia Passenger Preferences Index: Study Shows How Americans Fly Differently Than Travelers Worldwide"},"content":{"rendered":"

Americans largely avoid paying extra for amenities; \u201cExtra leg room\u201d the most popular in-flight perk<\/em><\/p>\n

BELLEVUE, Wash., January 20, 2016 \u2013 Expedia.com\u00ae<\/a>, one of the world's largest full service online travel sites1,\u00a0<\/sup>today released the results of the Expedia Passenger Preferences Index, a worldwide study that examines the preferences and behaviors of fliers around the world. The study was conducted on behalf of Expedia by Northstar, a globally integrated strategic insights consulting firm. \u00a0 <\/p>\n

Northstar asked 11,026 travelers across 22 countries in Asia Pacific, Europe, North America and South America a broad range of questions, including which paid amenities they would prioritize on flights of different length, how they prefer to pass the time, their opinions on baggage fees and packing, and more. \u00a0 <\/p>\n

Additional insight on the Expedia Passenger Preferences Index can be found at Expedia\u2019s Viewfinder<\/a>\u00a0blog. \u00a0 <\/p>\n

\u201cPaid amenities are now a fact of life in flight, and Expedia set out to examine how the world views and prioritizes them,\u201d said Greg Schulze, Senior Vice President, Global Tour and Transport, Expedia.com. \u201cWe found that fliers in some nations, such as Mexico, appear to be comfortable paying for extra amenities, but Americans are still somewhat resistant.\u201d \u00a0<\/p>\n

One third of Americans we surveyed (33%) have flown three to five times over the past two years. 20% have flown 6 to 12 times. Four percent of Americans haveflown more than 24 times for either leisure or business travel in the past two years, the third-highest percentage worldwide, trailing only Norwegians (6%) and Mexicans (5%). \u00a0 <\/p>\n

Americans Avoid Amenities <\/strong><\/p>\n

On flights of fewer than three hours, Americans are less likely than almost every represented nation to pay extra for amenities. Study respondents were shown a range of amenities \u2013 including meals, extra leg room, entertainment, higher fare class, alcohol and more \u2013 and asked to select the ones that they would prioritize on flights of different length. \u00a0 <\/p>\n

On short-haul flights, Americans are most willing to pay for seats with extra leg room. 21% of Americans would pay for the perk, versus 24% of fliers worldwide. Only 15% of Americans would pay for \u201ca full meal,\u201d versus 26% worldwide. 45% of the Chinese were willing to pay for a meal in that situation. However, 13% of Americans would pay for alcohol on a short flight, higher than the 10% global average. \u00a0 <\/p>\n

As flights increase in duration, American wallets loosen. On long-haul flights (between 7-12 hours), 49% of Americans would pay for a full meal, 41% would pay for extra leg room and 20% would pay for alcohol. Americans are also among the likeliest fliers worldwide to pay for an aisle seat on a flight of this length, with 16% preferring the perk, second only to 17% of Singaporeans. \u00a0<\/p>\n

About one quarter, or 24%, of American travelers would upgrade to first- or business class on a flight between 7-12 hours, on par with the global average. The likeliest fliers worldwide to pay for this perk are from Mexico, at 43%. The least likely are from Canada (15%). \u00a0 <\/p>\n

As flight durations grow, more Americans expressed a willingness to pay for a child-free \u201cquiet zone\u201d within the plane, an amenity that is not yet widely available. 8% of Americans would pay for that privilege on a flight shorter than three hours, but that percentage more than doubled, to 18%, on flights exceeding 12 hours. Worldwide, the likeliest fliers to pay for a quiet zone on 12+ hour flights hail from Mexico (41%), Thailand (38%) and Taiwan (37%). \u00a0 <\/p>\n

On a flight of 10+ hours, Americans report that they would largely pass the time by sleeping (79%). 63% would read and 62% would eat. 51% would utilize in-flight entertainment options, while 45% would listen to music or a podcast. 21% would consume alcohol. 13% of American fliers would pass the time on a long flight with the aid of prescription medication. 8% would meditate. \u00a0 <\/p>\n

Water and a Mobile Device the Single Most Important In-Flight Items <\/strong><\/p>\n

Expedia Passenger Preferences Index respondents were offered a lengthy list of items and asked to select five that they felt they \u201ccould not live without\u201d on a flight. Among Americans, water occupied the top slot, cited by 43% of respondents. A phone\/mobile device was seen as the second most-important in-flight asset, at 33%. 26% of Americans could not fly without headphones, 24% prioritize a meal, and 22% need magazines\/newspapers. \u00a0 <\/p>\n

13% of Americans say they could \u201cnot live without\u201d prescription medication on board a flight, and 9% selected alcohol. Worldwide, Australians topped the list of in-flight alcohol fans, with 14% putting it among their top 5 flying essentials. \u00a0 \u00a0 <\/p>\n

Baggage Fees, Carousels Avoided <\/strong><\/p>\n

67% of American travelers say they \u201cavoid baggage fees at all costs,\u201d just under than the global average of 70%. 52% say they specifically pack lighter to avoid them. 57% of Americans avoid checking a bag so they will not have to wait at the baggage carousel. Almost one in two \u2013 48% \u2013 do not check a bag out of fear it will be lost. \u00a0 <\/p>\n

About the Survey <\/strong><\/p>\n

This study was conducted on behalf of Expedia by Northstar, a globally integrated strategic insights consulting firm. This survey was conducted online from December 11-29, 2015 across North America, Europe, South America and Asia Pacific using the Kantar-owned GMI (Global Market Insite) and Lightspeed Research amalgamated group of panels.\u00a0 The study was conducted among 11,026 adults 18+ adults, who have flown on an airplane in the past two years, across 22 countries. <\/p>\n

Sampling quotas and weighting were used to ensure the sample is representative of each country\u2019s population in terms of age and gender. Assuming a probability sample, the margin of error would be +\/- 0.9 percentage points, 19 times out of 20. \u00a0 <\/p>\n

About Expedia.com <\/strong><\/p>\n

Expedia.com<\/a>\u00a0is one of the world's largest full service travel sites*, helping millions of travelers per month easily plan and book travel. Expedia.com (https:\/\/www.expedia.com<\/a>\/) aims to provide the latest technology and the widest selection of top vacation destinations, cheap tickets, hotel deals, car rentals, destination weddings, cruise deals and in-destination activities, attractions, services and travel apps. With the Expedia\u00ae Best Price Guarantee, Expedia.com customers can get the best rates available online for all types of travel. <\/p>\n

Expedia, Expedia.com, Expedia Rewards, Find Yours, Vacation Deprivation and the Airplane logo are either trademarks or registered trademarks of Expedia, Inc. in the U.S. and\/or other countries. Other product and company names mentioned herein may be the property of their respective owners \u00a9 2016 Expedia, Inc. All rights reserved. CST # 2029030-50 <\/p>\n

1<\/em><\/sup>Based on a comparison of other full-service online travel agencies, defined as those providing booking and services related to air, hotel, cruise, car and activities to a global customer base. Data based on comScore Media Metrix for Expedia, Inc. Sites, Worldwide, Average Monthly Unique Visitors, Oct '12-Sept '13. \u00a0 <\/em><\/p>\n

SOURCE: Expedia.com <\/p>\n

Web site:\u00a0https:\/\/www.expedia.com\/ \u00a0<\/a><\/p>\n

About Northstar <\/strong><\/p>\n

Northstar is a strategic marketing insights and consulting firm that aligns leading edge, customized research techniques and cultural context with proprietary and proven strategic marketing frameworks and models to drive insights to impact. Northstar\u2019s suite of services relate to the most critical elements of brand, customer and marketing strategy, with sector expertise in travel and tourism, retail, automotive, CPG, food & beverage, financial services, pharma \/ health care, transportation and fashion \/ luxury.\u00a0 For more information, please go to www.northstarhub.com<\/a>. \u00a0 <\/p>\n

For more information, please contact: <\/strong><\/p>\n

Dave McNamee <\/p>\n

Expedia, Inc.<\/p>\n

dmcnamee@expedia.com<\/a><\/p>\n

Maureen Thon<\/p>\n

HL Group<\/p>\n

mthon@hlgrp.com<\/a><\/p>\n

# # # \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"

Americans largely avoid paying extra for amenities; \u201cExtra leg room\u201d the most popular in-flight perk BELLEVUE, Wash., January 20, 2016… …<\/a><\/p>\n","protected":false},"author":3,"featured_media":13724,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1786,1787],"tags":[],"authors":[2228],"class_list":["post-18037","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-company","category-news","authors-expedia-guest-author","entry"],"acf":[],"yoast_head":"\nExpedia Passenger Preferences Index: Study Shows How Americans Fly Differently Than Travelers Worldwide | Expedia<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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