{"id":18117,"date":"2012-03-09T05:56:19","date_gmt":"2012-03-09T05:56:19","guid":{"rendered":"https:\/\/www.expedia.com\/stories\/?p=18117"},"modified":"2021-10-28T16:47:11","modified_gmt":"2021-10-28T16:47:11","slug":"expedia-overhauls-hotel-reviews-consumers-can-now-sort-verified-reviews-by-shared-interest","status":"publish","type":"post","link":"https:\/\/www.expedia.com\/stories\/expedia-overhauls-hotel-reviews-consumers-can-now-sort-verified-reviews-by-shared-interest\/","title":{"rendered":"Expedia Overhauls Hotel Reviews: Consumers Can Now Sort Verified Reviews by Shared Interest"},"content":{"rendered":"

\tExpedia Overhauls Hotel Reviews <\/strong><\/h1>\n

\t\u00a0Consumers Can Now Sort Verified Reviews by Shared Interest <\/strong><\/em><\/h3>\n

\t\u00a0<\/p>\n

\t\"ExpediaBELLEVUE, Wash., March 08, 2012 \u2013 Expedia.com\u00ae, the world\u2019s leading online travel agency, today announced a thorough overhaul of its hotel reviews feature, incorporating new improvements that will make its collection of verified hotel reviews, more accessible and relevant to prospective travelers.\u00a0As part of this overhaul, Expedia will incorporate all the verified reviews from its sister company, Hotels.com\u00ae, into its collection which will bring the total number of verified reviews available to Expedia customers to more than 7.5 million.<\/p>\n

\t\u00a0<\/p>\n

\tExpedia reviews are vetted and verified. Expedia takes multiple steps to ensure the validity of customer reviews, including the step of ensuring that the reviews are posted by travelers who have paid for a room in the hotel<\/u><\/a>they are reviewing.<\/p>\n

\t\u00a0<\/p>\n

\tOne of the most important changes to the reviews program is in its relevancy. Travelers can now write reviews for a particular audience of their choosing, such as dog lovers, adrenaline junkies or foodies. When a mother is looking for a kid-friendly hotel<\/u><\/a>in a large city, she will be able to sort through a potentially rich collection of reviews written by other mothers who have stayed with their children in that city. Reviewers have an option to choose their review target audience as families, business travelers, couples, students or \u201cother,\u201d with the final category an open field.\u00a0 About 2 million existing million existing reviews have been categorized as written for families, business travelers and couples.<\/p>\n

\t\u00a0<\/p>\n

\tAlso, in addition to the photos provided by the hotels, Expedia now allows reviewers to include their own photos in their review, to make those reviews even more descriptive.<\/p>\n

\t\u00a0<\/p>\n

\t\u201cTravelers will be able to see user photos, and reviews written for travelers that share their interests,\u201d said John Kim, Senior Vice President, Expedia. \u201cWhen they come to Expedia, we provide them with the best travel decision making experience on the web.\u201d<\/p>\n

\t\u00a0<\/p>\n

\tWith such a sizable collection of reviews (some hotels have thousands) Expedia set out to create a rich, interactive way for customers to filter and sort reviews. Travelers can now find relevant content quickly and can share that content with their traveling companions, friends and relatives. Travelers can now sort reviews by rating, date submitted, language, traveler type and photos and share reviews (both their own and others\u2019) via Facebook and Twitter.<\/p>\n

\t\u00a0<\/p>\n

\tExpedia has also implemented a \u201cthank the reviewer\u201d feature so readers can express their appreciation to the reviewer if that review has been helpful. \u00a0The process of submitting reviews has also been streamlined and simplified.<\/p>\n

\t\u00a0<\/p>\n

\tAbout Expedia<\/strong><\/p>\n

\tExpedia.com is the world's leading online travel site, helping millions of travelers per month easily plan and book travel. Expedia.com (http:\/\/www.expedia.com\/<\/u><\/a>) aims to provide the latest technology and the widest selection of vacation packages<\/u><\/a>, flights<\/u><\/a>, hotels<\/u><\/a>, rental cars<\/u><\/a>, cruises<\/u><\/a>and in-destination activities, attractions, and services. With the Expedia Best Price Guarantee, Expedia.com customers can get the best rates available online for all types of travel.<\/p>\n

\tExpedia, Expedia.com and the Airplane logo are trademarks or registered trademarks of Expedia, Inc. in the U.S. and\/or other countries. Hotels.com is a trademark or registered trademark of Hotels.com, LP.\u00a0 Other logos or product and company names mentioned herein may be the property of their respective owners. \u00a9 2012 Expedia, Inc. All rights reserved. CST: 2029030-50<\/p>\n

\tSOURCE: Expedia, Inc.
\tWeb site: http:\/\/www.expedia.com\/<\/u><\/a>\u00a0\u00a0<\/p>\n

\tFor more information, please contact:<\/strong><\/p>\n

\tSarah Keeling\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Devon Nagle
\tExpedia.com\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 HL Group
\t(425) 679-8917\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 (646) 460-8911
\tskeeling@expedia.com<\/u><\/a>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 dnagle@hlgrp.com<\/u><\/a><\/p>\n

\t\u00a0<\/p>\n

\t# # #<\/p>\n

\t\u00a0<\/p>\n

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Feature Story:\u00a0<\/div>\n
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Featured Story <\/div>\n<\/p><\/div>\n<\/div>\n
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Expedia Overhauls Hotel Reviews <\/div>\n<\/p><\/div>\n<\/div>\n
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Feature Type:\u00a0<\/div>\n
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Recent News <\/div>\n<\/p><\/div>\n<\/div>\n
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\"Expedia <\/div>\n<\/p><\/div>\n<\/div>\n
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\tConsumers Can Now Sort Verified Reviews by Shared Interest.<\/p>\n

\tExpedia.com today announced a thorough overhaul of its hotel reviews feature, incorporating new improvements that will make its collection of verified hotel reviews, more accessible and relevant to prospective travelers. As part of this overhaul, Expedia will incorporate all the verified reviews from its sister company, Hotels.com\u00ae, into its collection which will bring the total number of verified reviews available to Expedia customers to more than 7.5 million.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/div>\n

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Start Publish to Front Page From:\u00a0<\/div>\n
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Tue, 2013-05-14 (All day)<\/span> <\/div>\n<\/p><\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

Expedia Overhauls Hotel Reviews \u00a0Consumers Can Now Sort Verified Reviews by Shared Interest \u00a0 BELLEVUE, Wash., March 08, 2012 \u2013… …<\/a><\/p>\n","protected":false},"author":3,"featured_media":13859,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1786,1787],"tags":[],"authors":[2228],"class_list":["post-18117","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-company","category-news","authors-expedia-guest-author","entry"],"acf":[],"yoast_head":"\nExpedia Overhauls Hotel Reviews: Consumers Can Now Sort Verified Reviews by Shared Interest | Expedia<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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