4/10 Poor
Darlene
Business traveler
Jun 14, 2024
Disliked: Cleanliness, amenities, property conditions & facilities
It was the first hotel I ever stayed in that was completely quiet when in your room. It had good off-street parking, you could exit, but could not enter the hotel from the parking lot side exit doors, you could only enter from the front of the hotel lobby. The bed was broken and reported the first evening, but they were completely booked and could not change room. Desk assured me Maintenace would fix it on Thursday, but that never happened.
Had small kitchen but no plates, glasses, or utensils. No instructions in the room how to get them. The room was dirty. blood on the bathroom wall, sticky stuff on counters and looked like someone spit on wall. The hallway was never cleaned, and the carpet was filthy. There was no maid service - no extra soap or shampoo, clean towels; the elevator was dirty, and looked like someone spilled some liquid on walls and door. Had to beg for extra pillows. (This was for the 4 day stay (Wednesday - Saturday.) normally you get what you pay for - but this was $200 per night.
Darlene
Stayed 3 nights in Jun 2024