评分基于 1,302 条真实点评

4.0 / 5
4.0 客房清洁度
4.1 服务和员工
4.0 客房舒适度
4.0 酒店条件
Expedia 亿客行 真实点评
5/5
用户:真实旅客

发布日期:2023年11月16日 发布在:Expedia
clean
酒店管理层的评论
2023年11月17日,回复:酒店管理层 Bill
Thank you for the review. Our housekeeping team appreciates you noticing the effort they put in to keep the hotel neat and clean. We look forward to seeing you again soon!Sincerely,Bill RossAssistant General Manager
5/5
用户:真实旅客

发布日期:2023年6月6日 发布在:Expedia
酒店管理层的评论
2023年6月26日,回复:酒店管理层 Bill
Thank you for the review. We look forward to seeing you again soon!Sincerely, Bill RossAssistant General Manager
1/5
用户:真实旅客

这位旅客只给了一个分数 发布日期:2024年5月30日 发布在:Expedia
1/5
用户:真实旅客

发布日期:2024年5月28日 发布在:Expedia
酒店管理层的评论
2024年5月30日,回复:酒店管理层 General Manager
Dear Mohammad, We are disappointed to know that your stay was not outstanding and we apologize if we missed out on any essential opportunities to make your visit the seamless, memorable one you deserve. We would appreciate it if you could reach out to us and let us know what we could have done to make your experience better. Thank you and have a good day.Sincerely, Joe Maunsell, General Manager
3/5
用户:真实旅客

发布日期:2024年5月28日 发布在:Expedia
Loved the pool
酒店管理层的评论
2024年5月30日,回复:酒店管理层 General Manager
Dear Judith, Thank you for staying at our hotel and for letting us know about your experience. We are glad that you had an overall good stay and that you enjoyed our pool. Thank you once again, and we wish you safe travels.Sincerely, Joe Maunsell, General Manager
4/5
用户:真实旅客

发布日期:2024年5月27日 发布在:Expedia
Property was convenient to where we wanted to travel. Parking area had uneven pavement and lots of potholes. The rooms are not very sound resistant. We could here the guests next to our room watching tv and talking loudly. The heating/air unit was very loud when it started up. We could not leave it on at night because it was too loud. Tub had stains in it from rust but looked terrible as if it was something else - yuck! Pillows were too used, need replacing. Not comfy at all.
酒店管理层的评论
2024年5月28日,回复:酒店管理层 General Manager
Dear Sofia,Thank you for choosing La Quinta Inn & Suites by Wyndham Andover. While we are happy to see that you enjoyed your stay overall, we apologize for any inconvenience the noise from outside caused you. We wish we had the opportunity to address this while you were still here so that we could have made amends. It would be our pleasure to host you again and ensure you have a quiet and restful experience. Sincerely,Joe Maunsell, General Manager
2/5
用户:真实旅客

发布日期:2024年5月27日 发布在:Expedia
Unfortunately we did not know there was no housekeeping daily and we had to go get towels ourselves. The rug smelled and room was muggy. The last night there was no hot water and woke to up the last morning to still no hot water. Pool was nice and breakfast options were good.
酒店管理层的评论
2024年5月28日,回复:酒店管理层 General Manager
Dear Lizbeth, Thank you for staying at our hotel and for letting us know about your experience. We always aspire to exceed our guests' expectations; therefore, we apologize for the concerns you had during your stay. Sincerely, Joe Maunsell, General Manager
5/5
用户:真实旅客

发布日期:2024年5月27日 发布在:Expedia
Property was easy on easy off I 93
酒店管理层的评论
2024年5月28日,回复:酒店管理层 General Manager
Dear Christopher, Thank you for choosing La Quinta Inn & Suites by Wyndham Andover for your recent stay in the area. We are pleased to hear that you found our location convenient for all your needs. Thank you again for your kind review and we hope to welcome you back soon.Sincerely,Joe Maunsell, General Manager
5/5
用户:真实旅客

发布日期:2024年5月27日 发布在:Expedia
.
酒店管理层的评论
2024年5月28日,回复:酒店管理层 General Manager
Thank you for the excellent rating, Pauline! We are thrilled we met your expectations for a fantastic stay at La Quinta Inn & Suites by Wyndham Andover and it will be our pleasure to host you again.Sincerely, Joe Maunsell, General Manager
5/5
用户:真实旅客

发布日期:2024年5月26日 发布在:Expedia
I was able to sleep!!!
酒店管理层的评论
2024年5月27日,回复:酒店管理层 General Manager
Dear Noemi, Thank you for sharing a review of your recent getaway to La Quinta Inn & Suites by Wyndham Andover. We know that restful sleep is very important for most travelers and we are pleased you were able to do just that. It was a pleasure to host you, and we hope you will come back soon for another relaxing stay.Sincerely, Joe Maunsell, General Manager