评分基于 193 条真实点评

4.2 / 5
82% 住客推荐
4.4 客房清洁度
4.2 服务和员工
4.1 客房舒适度
4.2 酒店条件
Expedia 亿客行 真实点评
2/5
用户:Allena

发布日期:2017年4月9日 发布在:Hotels
酒店房间太小,厕所地漏太牛逼了,洗完澡水都漫到卧室了。提前一个周预定了房间并收取了费用,入住当天居然前台说没房间了,也没有任何邮件及电话通知,总之整个体验太糟糕了。
5/5
用户:真实旅客

Mount Meru Stay

发布日期:2024年2月24日 发布在:Hotels
Overall everything was good.
酒店管理层的评论
2024年3月2日,回复:酒店管理层 Isaya
Thank you for choosing to stay at Mount Meru Hotel. Thank you for your feedback, it will be a great pleasure to host you again in the near future for a lasting cozy memory. Kind regards Isaya Msangi.
5/5
用户:真实旅客

这位旅客只给了一个分数 发布日期:2024年2月17日 发布在:Expedia
5/5
用户:真实旅客

发布日期:2024年1月28日 发布在:Hotels
酒店管理层的评论
2024年2月20日,回复:酒店管理层 Isaya
Dear Daniel Sirota, thank you for choosing Mount Meru Hotel as your preferred hotel for your stay in Arusha. We are delighted to learn that you have enjoyed our hotel facilities.We would sincerely appreciate an opportunity to welcome you back soon and show you beyond just words that we sincerely care. Best regards, Isaya Msangi Ag FOM.
4/5
用户:真实旅客

发布日期:2024年1月10日 发布在:Expedia
Good location near the main Moshi Arusha road and yet quiet, clean rooms, great garden. We arrived late and had dinner at one of the restaurants, the menu was a little limiting.
酒店管理层的评论
2024年2月20日,回复:酒店管理层 Isaya
Dear Neema, Thank you for your positive remarks. We hope it is not long before we can welcome you back soon at Mount Meru Hotel.Thanks & Regards,Isaya Msangi.
5/5
用户:真实旅客

发布日期:2024年1月10日 发布在:Expedia
酒店管理层的评论
2024年2月20日,回复:酒店管理层 Isaya
Dear Walter, we are happy to know that you are satisfied with our service. It will be a great pleasure to host you again in the near future.Thanks & Regards,Isaya
5/5
用户:真实旅客 来自:Silver Spring

发布日期:2023年12月14日 发布在:Expedia
It is clearly one of the better properties in Arusha. The staff tries very had to please. I appreciated how quicklyt they tried to respond to my requests, e.g. fixing and replacing a broken hot water pot in the unit.
酒店管理层的评论
2023年12月15日,回复:酒店管理层 Gift Wado, GM
Dear JeanneWe are delighted to know that you are happy with our quality of service. We cannot wait to welcome you back for a wonderful experience.Best Regards,
1/5
用户:真实旅客

发布日期:2023年11月24日 发布在:Expedia
Extra charges
酒店管理层的评论
2023年11月24日,回复:酒店管理层 Isaya
Dear Kelvin,We appreciate taking your time to leave us a review. May you please provide more details for your stay, so that we can identified areas where we need to make necessary changesIt will be a great pleasure to welcome you back at Mount Meru Hotel: where we care about your experience.Thanks & Regards,Isaya.
4/5
用户:真实旅客

发布日期:2023年8月7日 发布在:Expedia
Well maintained and polite staff
酒店管理层的评论
2023年8月9日,回复:酒店管理层 Gift Wado, EA to GM
Dear ArvindWe are glad to know that you are gratified with our hotel. We hope it is not long before we can welcome you back soon at Mount Meru Hotel, your home away from home. Best Regards
4/5
用户:真实旅客

发布日期:2023年5月24日 发布在:Expedia
Staff were exceptional!!! Very comfortable hotel with good food options. Our bed was small for two people. Otherwise very comfortable stay for several nights.
酒店管理层的评论
2023年6月5日,回复:酒店管理层 Gift Wado, EA to GM
Dear DebraWe are really happy to know that you had an exceptional stay at our property. For you next visit, if you want a bigger bed, please let us know. Thank you so much for your support and we cannot wait to welcome you back for a wonderful experience.Kind Regards