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Extended Stay America Suites Austin Northwest/Arboretum

2.5 star property
Austin hotel in Gateway with free breakfast and 24-hour front desk

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Extended Stay America Suites Austin Northwest/Arboretum

Studio, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets
Exterior
Free daily on-the-go breakfast
Lobby
Combined shower/tub, free toiletries, hair dryer, towels
Reviews
6.6

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast includedBreakfast includedBreakfast included
  • KitchenKitchenKitchen
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
10100 N Capital Of Texas Hwy, Austin, TX, 78759
  • Popular LocationArboretum at Great Hills Mall20 min walk
  • Popular LocationQ2 Stadium3 min drive
  • Popular LocationSt. David's North Austin Medical Center4 min drive
  • AirportAustin, TX (AUS-Austin-Bergstrom Intl.)19 min drive
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Room options

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 Queen Bed, Accessible, Non Smoking

10/10 Exceptional

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 Queen Bed, Non Smoking

10/10 Exceptional

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Studio, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 King Bed, Non Smoking

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 2
  • 1 King Bed

Similar properties

Property entrance
Orangewood Inn & Suites Midtown
Pool
Breakfast included
Kids pool
Parking included
8.4 out of 10, Very Good, (2037)
The price is $60
$74 total
includes taxes & fees
Jun 25 - Jun 26
Orangewood Inn & Suites Midtown

About the neighborhood

Austin

Extended Stay America Suites Austin Northwest/Arboretum is located in Gateway, a neighborhood in Austin, and is near the airport. Sixth Street and Lakeline Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Austin and Lake Travis. Check out an event or a game at Moody Center, and consider making time for Kalahari Indoor Water Park, a top attraction not to be missed. Explore all the area has to offer with mountain biking and hiking/biking trails.
Visit our Austin travel guideOpens in a new window

What's nearby

  • Arboretum at Great Hills Mall - 20 min walk
  • Q2 Stadium - 3 min drive
  • Domain Northside - 3 min drive
  • J. J. Pickle Research Campus - 4 min drive
  • St. David's North Austin Medical Center - 4 min drive

Getting around

  • Kramer Station - 3 min drive
  • Austin Station - 29 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 20 min drive

Restaurants

  • Starbucks - 13 min walk
  • Panera Bread - 5 min walk
  • The Cheesecake Factory - 18 min walk
  • Dave & Buster's - 16 min walk
  • IPIC Theaters - 3 min drive

About this property

Extended Stay America Suites Austin Northwest/Arboretum

Hotel located in Gateway
Extended Stay America Suites Austin Northwest/Arboretum provides amenities like free to-go breakfast and laundry facilities. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • A vending machine, a 24-hour front desk, and coffee/tea in the lobby
  • Smoke-free premises, an elevator, and a front-desk safe
Room features
All 102 rooms feature comforts such as air conditioning, as well as amenities like free WiFi. Guests reviews speak well of the clean rooms at the property.
More amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Kitchens, full-sized refrigerators/freezers, and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Extended Stay America Arboretum
Extended Stay America Arboretum Austin
Extended Stay America Arboretum Hotel
Extended Stay America Arboretum Hotel Austin
Extended Stay America Austin Northwest/Arboretum Hotel
Extended Stayamerica Austin/Arboretum Hotel Austin
Extended Stay America Austin Arboretum Hotel
Extended Stay America Austin
Extended Stay America Austin-Arboretum-Capital Texas Hwy Hotel
Extended Stay America Austin-Arboretum-Capital Texas Hwy
Extended Stay America Northwest/Arboretum Hotel
Extended Stay America Austin Northwest/Arboretum
Extended Stay America Northwest/Arboretum
Extended Stay America Austin Northwest/Arboretum
Extended Stay America Suites Austin Northwest/Arboretum Hotel
Extended Stay America Suites Austin Northwest/Arboretum Austin

Frequently asked questions

Is Extended Stay America Suites Austin Northwest/Arboretum pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 25.00 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Extended Stay America Suites Austin Northwest/Arboretum?

As of Jun 3, 2024, prices found for a 1-night stay for 2 adults at Extended Stay America Suites Austin Northwest/Arboretum on Jun 10, 2024 start from $79.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Extended Stay America Suites Austin Northwest/Arboretum?

Self parking is free at this property.

What time is check-in at Extended Stay America Suites Austin Northwest/Arboretum?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Extended Stay America Suites Austin Northwest/Arboretum?

Check-out is at 11 AM.

Where is Extended Stay America Suites Austin Northwest/Arboretum located?

Located in Gateway, this hotel is within 2 mi (3 km) of Arboretum at Great Hills Mall, Domain Northside, and Q2 Stadium. J. J. Pickle Research Campus and St. David's North Austin Medical Center are also within 3 mi (5 km).

Reviews

6.6
Rating 10 - Excellent. 187 out of 867 reviews" "
Rating 8 - Good. 237 out of 867 reviews" "
Rating 6 - Okay. 178 out of 867 reviews" "
Rating 4 - Poor. 134 out of 867 reviews" "
Rating 2 - Terrible. 131 out of 867 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Sara, THE COLONY

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room smelled like smoke
Stayed 1 night in May 2024

2/10 Terrible

Farris

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely dirty property. I felt disgusted going under the covers.

6/10 Okay

Aaron

Stayed 1 night in Apr 2024

6/10 Okay

Dennis

Liked: Staff & service
My late 1 am arrival apparently happened during a " nightly audit" that ultimately delayed my check in by 45 minutes after I arrived. Their late entry phone number was also not working which is actually what put me into the audit time frame because I could not connect to the front desk to let me in the locked entrance.
Stayed 1 night in Apr 2024

10/10 Excellent

J.R.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great! And great price!
Stayed 1 night in Apr 2024

8/10 Good

James

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Joni

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was well located near lots of eateries and shopping. Liked the large fridge and mini kitchen. Staff was pretty good as well.
Stayed 1 night in Apr 2024

10/10 Excellent

BMsd

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean place the staff was very friendly and extremely great highly recommended
Stayed 1 night in Mar 2024

10/10 Excellent

Iris, Waco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

4/10 Poor

Jasmin

Disliked: Cleanliness, amenities, property conditions & facilities
Completely outdated, and it had a couple of roaches in the room.
Stayed 3 nights in Mar 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

4/10 Poor

Samantha

Disliked: Cleanliness, property conditions & facilities, room comfort
Nasty
Won't stay here again. My first experience there wasn't great, but I thought I would try again. There was a man who was at the desk wearing gloves and a hoodie. He said he could help. An employee was leaving and put some keys on the counter. The man got onto the lady about leaving the key so anyone could get it. He tried to be friendly but you could tell he was upset. He gave me my key and said it was on the second floor. I asked if there was something on the first floor handicap accessible because I had put that in my request. He was rude and told me no. Their grounds were not kept, the paint and carpet in the hallway are bad. My room didn't smell clean. The towels didn't smell clean. The toilet had urine and pubic hair on it on the part under the seat. It was black around the rim and you could tell it had not been scrubbed. My room was next to the trash room, so starting around 4 am one of the employees was bagging trash, and making that popping sound when you shake a trash bag so it will expand. That continued until about 4:45 am. When I checked out, no one was at the desk, and there was not a sign or container to leave the key. I called out, and some lady came out and said to just leave it. She did ask what room I was in, but she didn't ask about my stay.
Stayed 1 night in Mar 2024

2/10 Terrible

Michael

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
no ice machine the expedia website advertised free breakfast which in fact it was only coffee & prewrapped muffins no hair dryer sink in bathroom leaked onto the floor when i pulled back the sheets to get into bed, the bottom sheet was dirty. I pulled it off & slept on mattress pad lighting in the room was poor the tv did not work the clerk that checked me had a white shirt on that was ragged and extremely dirty. her appearance was unkept the worst hotel I've ever stayed in in my life! you should remove this hotel as an option from the website
Stayed 1 night in Feb 2024

2/10 Terrible

Jessica, Austin

Stayed 2 nights in Feb 2024

2/10 Terrible

Jessica, Austin

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
It's was an inconvenience to my husband and I. After staying here since for about a month waiting for our apt to get approved. We were treated like a first time customer. Just because there's events coming up and prices went up . Now mind I was being held by the manager Patrica. I was charged standard rate at the price of 149.00 When I questioned her about the price being so high she simply told me she has no idea and maybe it was something I did then she said she couldn't do nothing about it I would have to call there reservation line and take care of it. When she was the one that told me that if I book with Expedia Extended Stay can not adjust or do anything with the booking. So I signed up for there website. Thinking I can deal directly with them. Since I was gonna be here a while it be more convenient. So when I book with them she still had no.acces as a manager or not even try to get in touch with there reservation line. So I ended up pay 149.00 or I would of had to vacant my room I've had for a month. Mind I'm a gold member with Expedia. She made no effort in helping or even trying to help me . It was like I was taking up her time and other customers who needed a room. Then they have all this signs and tv ad that saids if you need to stay a while no problem. Well I felt like a problem to her because I questioned the rate of the room. Everyone except the nice lady that work Thursday night and Richard plus one very nice Hispanic house keeper were very professional.
Stayed 1 night in Feb 2024

10/10 Excellent

Jessica, Austin

Liked: Cleanliness
Stayed 1 night in Feb 2024

10/10 Excellent

Cherie

Stayed 8 nights in Feb 2024

10/10 Excellent

Darlene

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Good place to lay my head in the evenings
Stayed 2 nights in Feb 2024

6/10 Okay

Verified traveler

Business traveler
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great and the room did smell but other then that awesome the staff was super nice and sweet
Stayed 1 night in Feb 2024

10/10 Excellent

Jessica, Austin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite
Stayed 1 night in Feb 2024

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Never stayed at an extended stay before. Probably would not stay at one again. There was a relatively clean kitchen but room smelled of cooking and was a bit unpleasant. Everything we had in the room smelled of cooking oil after we left!
Stayed 2 nights in Feb 2024

10/10 Excellent

Jessica, Austin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great 👍
Stayed 1 night in Feb 2024

10/10 Excellent

Tyler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Jessica, Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jan 2024

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
2.5