评分基于 976 条真实点评

4.1 / 5
100% 住客推荐
4.2 客房清洁度
4.3 服务和员工
4.3 客房舒适度
4.1 酒店条件
Expedia 亿客行 真实点评
4/5
用户:真实旅客

这位旅客只给了一个分数 发布日期:2019年10月23日 发布在:Expedia
5/5
用户:真实旅客

发布日期:2024年5月31日 发布在:Expedia
So comfortable.
酒店管理层的评论
2024年6月1日,回复:酒店管理层 Customer Service
Georgia, the team at Aloft Arundel Mills BWI Airport is thrilled that you found your stay so comfortable. We're looking forward to welcoming you back for another relaxing visit!
5/5
用户:真实旅客

发布日期:2024年5月27日 发布在:Expedia
The staff was great the entire stay. The location was great.
酒店管理层的评论
2024年5月28日,回复:酒店管理层 Customer Service
Tenise, thank you for your fantastic feedback! The team at Aloft Arundel Mills BWI Airport is delighted to hear that you had an excellent experience and appreciated our convenient location. We're looking forward to welcoming you back soon!
5/5
用户:真实旅客

发布日期:2024年5月25日 发布在:Expedia
Beautiful grounds and really great location. Staff and amenities were excellant. Bed very comfy and great shower as well as toiletries. Definately will come back.
酒店管理层的评论
2024年5月26日,回复:酒店管理层 Customer Service
Patricia, the team at Aloft Arundel Mills BWI Airport is delighted to hear you enjoyed the beautiful grounds, convenient location, and excellent amenities. It’s wonderful that you found the bed comfortable and appreciated the shower and toiletries. We're looking forward to welcoming you back!
4/5
用户:真实旅客

发布日期:2024年5月24日 发布在:Expedia
I have zero complaints. My room was clean and I had everything I needed. View from 6 was great. Floor was quiet and there were no issues. I LOVE Matthew, just a super great check-in experience with beautiful energy and a wonderful attitude--always greets you with a smile and makes you feel both welcome & special. I love that for him. Dining area was clean and there was enough of everything. Bar area and social scene seem very popular. I would definitely stay again and I would recommned the Aloft. Great stay!
酒店管理层的评论
2024年5月26日,回复:酒店管理层 Customer Service
Waukeshiah, thank you for your kind words and positive feedback about your recent stay at Aloft Arundel Mills BWI Airport. We're thrilled that your room met your expectations and that you enjoyed the serene atmosphere on your floor. It’s wonderful to hear that Matthew made your check-in experience memorable with his exceptional demeanor. Our team is glad you enjoyed the dining and bar areas as well. We're looking forward to your next visit and appreciate your recommendation!
5/5
用户:真实旅客

发布日期:2024年5月22日 发布在:Expedia
Great property and very nice staff!
酒店管理层的评论
2024年5月23日,回复:酒店管理层 Customer Service
Andrew, thank you for your wonderful feedback! The team at Aloft Arundel Mills BWI Airport is thrilled you enjoyed your stay. We're looking forward to welcoming you back!
4/5
用户:真实旅客

发布日期:2024年5月20日 发布在:Expedia
Reception staff always polite and professional. Cleaner than most—zero complaints. Would recommend and visit again
酒店管理层的评论
2024年5月21日,回复:酒店管理层 Dual General Manager
Dear Waukeshiah, Thank you for leaving such a nice review about your recent stay at Aloft Arundel Mills BWI Airport. We are pleased to know that your overall experience was enjoyable. We are particularly glad that you loved our clean property and attentive associates. We will share your kind compliments with our entire team, and they will surely appreciate it. Thank you once more for recommending us to our future guests, and we look forward to welcoming you again whenever your travels bring you back to Baltimore. Sincerely,Tony GalangDual General Manager
5/5
用户:真实旅客

发布日期:2024年5月19日 发布在:Expedia
Front desk staff was some of the best! We travel a lot and front desk staff are usually quick to just get u out of the their face! He took his time while still working to get us moving, explaining dining and breakfast options and times! He was the best! I didn’t get his name but we checked in may 18th at 3! So bravo to him he was the best!
酒店管理层的评论
2024年5月21日,回复:酒店管理层 Customer Service
Millie, thank you for sharing your experience at Aloft Arundel Mills BWI Airport! It is delightful to hear that our front desk team member made such a positive impression on you. We're thrilled to know the check-in process was smooth and informative. We look forward to your next visit with us!
5/5
用户:真实旅客

发布日期:2024年5月19日 发布在:Expedia
Very good 👏
酒店管理层的评论
2024年5月20日,回复:酒店管理层 Customer Service
Daiane, thank you for your kind words! The team at Aloft Arundel Mills BWI Airport is delighted to hear that you had a very good experience. We hope to welcome you back soon!
5/5
用户:真实旅客

发布日期:2024年5月17日 发布在:Expedia
酒店管理层的评论
2024年5月19日,回复:酒店管理层 Customer Service
Laura, thank you for your high rating of Aloft Arundel Mills BWI Airport! We're delighted you had an enjoyable experience and hope to welcome you back soon.