评分基于 951 条真实点评

3.9 / 5
92% 住客推荐
4.0 客房清洁度
4.2 服务和员工
4.2 客房舒适度
3.9 酒店条件
Expedia 亿客行 真实点评
1/5
用户:真实旅客

发布日期:2024年3月9日 发布在:Expedia
酒店管理层的评论
2024年3月31日,回复:酒店管理层 Management
Hi Tingyun, Thank you so much for your response and for being a guest at our hotel. We are sorry to see we did not meet your expectations. Perhaps you could give us some feedback on what was wrong with your stay so we can know what to improve in the future. Do not hesitate to call us, our staff is happy to help. Best regards!
5/5
用户:真实旅客

发布日期:2024年6月2日 发布在:Expedia
Very nice place to stay overnight
1/5
用户:真实旅客 来自:Philadelphia

发布日期:2024年6月2日 发布在:Expedia
Lo peor que he podido escoger
3/5
用户:真实旅客

发布日期:2024年6月2日 发布在:Expedia
No frills hotel. Room was clean. Staff was friendly. Hotel needs updating. No complaints overall, just used to staying at a more upscale hotel.
2/5
用户:真实旅客

这位旅客只给了一个分数 发布日期:2024年6月2日 发布在:Expedia
4/5
用户:真实旅客

发布日期:2024年6月1日 发布在:Expedia
What was an issue was taken care of . Appreciate the staff for their kindness.
酒店管理层的评论
2024年6月2日,回复:酒店管理层 Jason
Thank you for choosing to stay at Sonesta Simply Suites. We hope you enjoyed your stay and look forward to welcoming you back in the future!
5/5
用户:真实旅客

发布日期:2024年6月1日 发布在:Expedia
Everything
酒店管理层的评论
2024年6月2日,回复:酒店管理层 Jason
Thank you for choosing to stay at Sonesta Simply Suites. We hope you enjoyed your stay and look forward to welcoming you back in the future!
5/5
用户:真实旅客

发布日期:2024年5月29日 发布在:Expedia
Fantastic environment
酒店管理层的评论
2024年5月29日,回复:酒店管理层 Management
Atit, We are please to see you enjoyed your stay with us.Thank you for leaving a review . We hope to see you again in the future!
3/5
用户:真实旅客

发布日期:2024年5月28日 发布在:Expedia
It was a bit okay. The hallway and. Elevator smelled like fish and the staff, beside one young man, was reluctant and unfriendly. The bathroom also smelled like smoke.
酒店管理层的评论
2024年5月31日,回复:酒店管理层 Jason
Thank you for your feedback regarding your recent stay. We are truly sorry to hear that your experience did not meet your expectations.Your comments are very important to us, and we would appreciate the opportunity to address your concerns directly. Please feel free to contact us at [contact information] so we can discuss this further and work towards improving your next stay.We hope to have the chance to welcome you back and provide you with a better experience.
5/5
用户:真实旅客

发布日期:2024年5月28日 发布在:Expedia
Having the kitchen in the room i found to be fantastic. To use the laundry facilities you need to download an app and transfer money to said app which i found easy enough but annoying. A couple of times my key stopped working but the person at the front desk was always super helpful. Also, having access to a computer with a printer was also very helpful.
酒店管理层的评论
2024年5月31日,回复:酒店管理层 Jason
Thank you so much for taking the time to share your positive feedback about your recent stay with us! We are thrilled to hear that you had a good experience and enjoyed your time at our hotel.Your kind words are greatly appreciated and will be shared with our team. It is always a pleasure to receive such encouraging comments. We are committed to providing the best possible service and accommodations, and your feedback serves as a great motivation for us to keep up the good work.We look forward to welcoming you back on your next visit. If there is anything we can do to make your future stays even more enjoyable, please do not hesitate to let us know.