评分基于 973 条真实点评
4.4 客房清洁度
4.4 服务和员工
4.3 客房舒适度
4.3 酒店条件
Expedia 亿客行 真实点评
用户：真实旅客
发布日期：2023年8月21日 发布在：Expedia
酒店管理层的评论
2023年8月22日，回复：酒店管理层 Owner
Yijin, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
用户：真实旅客 来自：Bentonville
发布日期：2024年6月1日 发布在：Expedia
用户：真实旅客
发布日期：2024年5月31日 发布在：Expedia
I’ve stayed here multiple times and have always been happy with my stay. This time around was a little different. I booked a king room as I usually do, our beds pillows were not full size pillows more like couch sized. I went to the desk and they kindly gave me two more but i didn’t understand why a king would be like that. Also, our bed didn’t have a proper comforter on it just a thin cover. We didn’t realize this until later into the night or I would’ve requested a change. The Air conditioner seemed to be having problems cooling the room until the middle of the night when we woke up freezing because of the lack of blanket. The smoke detector had a flashing white led that randomly pulsed throughout the night bright enough to illuminate that area of the room. Finally the shower was a pain to operate, I burned my feet trying to adjust the temperature as it was so touchy, even the coldest setting was warm.
用户：真实旅客
发布日期：2024年5月25日 发布在：Expedia
Customer service was great
酒店管理层的评论
2024年5月28日，回复：酒店管理层 Owner
Alicia, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
用户：真实旅客
发布日期：2024年5月24日 发布在：Expedia
Like staying at the Doubletree, one thing I don't like is the $50 per night they charge me for a deposit, I am a long standing Hilton Honors member, I've been to many locations, never destroyed or taken anything that doesn't belong to me, and they still don't trust me. I think charging me a deposit is totally unnecessary.
酒店管理层的评论
2024年5月28日，回复：酒店管理层 Owner
Larry, thank you very much for your feedback! We hope to serve you again in the future.
用户：真实旅客
发布日期：2024年5月24日 发布在：Expedia
酒店管理层的评论
2024年5月28日，回复：酒店管理层 Owner
Matt, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
用户：真实旅客
发布日期：2024年5月22日 发布在：Expedia
There was some kind of bad smell in the room which was not going away for any reason. The bathroom curtains were very old and smelly too. And floor was dirty, and did not vacuum well. Otherwise everything else was okay.
酒店管理层的评论
2024年5月22日，回复：酒店管理层 Owner
Dinal, thank you for taking the time to leave us review. We appreciate the constructive feedback about your room, and we will be sure to use this to improve our service in the future. We hope for the opportunity to host you again soon.
用户：真实旅客
发布日期：2024年5月19日 发布在：Expedia
酒店管理层的评论
2024年5月21日，回复：酒店管理层 Owner
Thank you for taking the time to review us, Caressa. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.
用户：真实旅客
发布日期：2024年5月19日 发布在：Expedia
Nice hotel, would definitely stay again
酒店管理层的评论
2024年5月20日，回复：酒店管理层 Owner
Thank you very much for your positive feedback! We hope to serve you again in the future.
用户：真实旅客
发布日期：2024年5月18日 发布在：Expedia
No refrigerator and microwave!
酒店管理层的评论
2024年5月20日，回复：酒店管理层 Owner
Thank you for taking the time to review us, Jocelyn. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.
