Made my reservation as a nice treat in the first leg of my trip for work. About 45 minutes later, I noticed the dates were wrong.
Contacted expedia where I was informed this constitutes a cancelation which is rediculous. They still would have gotten the money just on a different night. Expedia contacted them and they refused to change it. This is such piss poor customer service and I, as a Marriott gold member, expected better. But there's a simple fix here.
I will never stay at a Marriott ever again.
You may have gotten a free night from me, but your company is about to lose 7 nights of bookings. Hope it was worth it.
Michael
2024 年 3 月入住 1 晚
6/10 一般
Darcy
2024 年 3 月 24 日
满意:员工和服务
Comfortable bed. Nice place overall. Needs some repairs and updates.
Darcy
2024 年 3 月入住 1 晚
6/10 一般
paige
2024 年 3 月 10 日
满意:服务设施,员工和服务
不满意:住宿条件和设施
The staff was extraordinary.
paige
2024 年 3 月入住 1 晚
8/10 还可以
DEBORAH
与家人出行
2024 年 3 月 4 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
BAMA GETAWAY
It was a good weekend getaway with the grandkids
DEBORAH
2024 年 3 月入住 1 晚
8/10 还可以
Don
2024 年 2 月 25 日
满意:住宿条件和设施
Don
2024 年 2 月入住 1 晚
4/10 很差
Deborah
与家人出行
2024 年 2 月 19 日
满意:员工和服务,清洁度
The mattress was hard and pillows too soft. The food was not goof