评分基于 4,528 条真实点评

4.0 / 5
100% 住客推荐
4.2 客房清洁度
4.1 服务和员工
4.2 客房舒适度
4.0 酒店条件
Expedia 亿客行 真实点评
5/5
用户:真实旅客

这位旅客只给了一个分数 发布日期:2024年5月14日 发布在:Expedia
5/5
用户:真实旅客

发布日期:2024年4月4日 发布在:Expedia
Clean. But not too quiet at night. Shuttles are convenient!
酒店管理层的评论
2024年4月5日,回复:酒店管理层 Manager
Dear Ming,Thank you for taking the time to share feedback regarding your stay. We are delighted to know you enjoyed our refreshing rooms and complimentary shuttle service. However, we apologize for any noise concerns you experinced and the impact these had on your comfort. Feedback like yours gives us valued insight to improve our accommodations and guest experience; therefore, we appreciate your comments. Thank you for choosing us, and we hope you will give us another chance the next time you visit the area.Best Regards, Sam Sudah General Manager
4/5
用户:真实旅客

发布日期:2024年3月21日 发布在:Expedia
酒店管理层的评论
2024年3月23日,回复:酒店管理层 Manager
Dear Yu,Thank you for choosing Hampton Inn Boston-Logan Airport. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. We look forward to another opportunity to extend our services to you again whenever your travels bring you back this way.Best Regards, Sam Sudah General Manager
5/5
用户:真实旅客

发布日期:2023年6月22日 发布在:Expedia
酒店管理层的评论
2023年6月24日,回复:酒店管理层 General Manager
Dear Yan, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Hampton Inn Boston-Logan Airport.Best Regards, Sam Sudah General Manager
3/5
用户:真实旅客

Airport shuttle bus

发布日期:2023年5月4日 发布在:Hotels
I called the hotel at airport to arrange the shuttle bus but no one answer the call. I need to pay myself to take the taxi from airport to hotel (US$30). The breakfast is quite good.
酒店管理层的评论
2023年5月4日,回复:酒店管理层 General Manager
Dear Tsui Kam, Thank you for evaluating your stay. We are delighted that you enjoyed your breakfast. However, we apologize for the frustration you experienced regarding the shuttle service. The lack of responsiveness from our staff is unacceptable, and we will address the concerns. We are very grateful for your patience and this valuable feedback, as we always want to improve our guest experience. It was a pleasure hosting your visit, and we hope you will come back and see us soon.Best Regards, Sam Sudah General Manager
5/5
用户:真实旅客

发布日期:2023年4月9日 发布在:Expedia
酒店管理层的评论
2023年5月1日,回复:酒店管理层 General Manager
Dear Xiaoming, Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Hampton Inn Boston-Logan Airport, and we look forward to welcoming you again soon.Best Regards, Sam Sudah General Manager
3/5
用户:真实旅客

发布日期:2022年12月20日 发布在:Expedia
The attitude of the check-in front desk is very average。 Ask her questions, she doesn't respond
酒店管理层的评论
2022年12月20日,回复:酒店管理层 General Manager
Dear Ying, Thank you for choosing our hotel for your recent stay. We are glad you had an overall pleasant stay. However, please accept our apologies for your difficulty with our staff. We take comments like yours seriously as we continuously strive to improve our guest experience, and you have our assurance that we will address this appropriately. We hope you will give us another chance to show you our commitment to exceptional hospitality! Thank you again, and we wish you all the best with your travels.Best Regards, Sam Sudah General Manager
5/5
用户:真实旅客

发布日期:2022年7月26日 发布在:Expedia
breakfast is good. shuttle bus is ok.
5/5
用户:真实旅客

发布日期:2022年3月10日 发布在:Expedia
服务态度很好酒店设施也很好
3/5
用户:真实旅客

这位旅客只给了一个分数 发布日期:2021年12月25日 发布在:Expedia