Find Hotel with a Concierge in Boston, MA

"New impactable"

"Lenox staff were so accommodating. Beverly the concierge was very friendly and helpful. The hotel is charming!"

"This is an upscale hotel with excellent amenities and wonderfully helpful and friendly people who kindly made our stay a joy."

"Excellent service, location, and amenities."

"The lady that works the front desk at night is the nicest human in the city of Boston. We got in late Friday night/Saturday morning, Of Memorial Day weekend. She made sure we were good and had everything we needed. Including snacks and water. Definitely went above and beyond to make sure our stay was the best! "

"They give you the snacks in your room as complimentary. 2 free drinks at the bar. "

"We had a good stay here. We had an issue on the first night of our stay where the hotel had no AC. They did not have enough fams for everyone who was requesting them amd we ended up spending $40 to have a fan delivered via instacart. We had to leave it behind as we flew to Boston, so basically we donated a new fan tothe hotel. It would have been nice if they would have adjuated our rate foe the first night to account for the extra expense and inconvenience, but they did not offer anything. ...

"Great location, lovely rooms, quiet and peaceful. "

"Everything was perfect! "

"Over the hotel was nice and clean. The only negative was a one in the morning fire alarm malfunction, which made everyone get up and gather in the lobby while th Fire department figured out what was going on. Management did not address the issue or offer any kind of.compensation for the inconvenience."