评分基于 961 条真实点评

4.5 / 5
4.6 客房清洁度
4.6 服务和员工
4.6 客房舒适度
4.6 酒店条件
Expedia 亿客行 真实点评
1/5
用户:真实旅客

发布日期:2023年12月10日 发布在:Expedia
酒店管理层的评论
2023年12月31日,回复:酒店管理层 GENERAL MANAGER
Dear Lu, Thank you for choosing our hotel for your recent stay. On behalf of our entire team, we offer our sincere apologies for not meeting your expectations. We always want to make every effort to provide a flawless visit; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us.Be Well, Donald Klemer,Guest Service Manager
5/5
用户:真实旅客

发布日期:2023年4月10日 发布在:Expedia
酒店管理层的评论
2023年5月1日,回复:酒店管理层 Director of Rooms Operations
Dear Yumei, Thank you for letting us know your visit to The Westin Copley Place, Boston, was perfect in every way. We appreciate you being our guest, and we look forward to welcoming you again soon.Be Well, Kamal Karibe,Director of Rooms Operations
4/5
用户:真实旅客

这位旅客只给了一个分数 发布日期:2021年8月26日 发布在:Hotels
3/5
用户:真实旅客

发布日期:2021年8月24日 发布在:Expedia
吹风机是坏的,还很脏
5/5
用户:真实旅客

发布日期:2024年6月3日 发布在:Expedia
Loved my corner room with panoramic views!
4/5
用户:真实旅客

发布日期:2024年6月2日 发布在:Expedia
We had a good stay here. We had an issue on the first night of our stay where the hotel had no AC. They did not have enough fams for everyone who was requesting them amd we ended up spending $40 to have a fan delivered via instacart. We had to leave it behind as we flew to Boston, so basically we donated a new fan tothe hotel. It would have been nice if they would have adjuated our rate foe the first night to account for the extra expense and inconvenience, but they did not offer anything. Other than the first night with no AC, the rest of our stay was lovely.
5/5
用户:真实旅客

发布日期:2024年6月2日 发布在:Expedia
Excellent experience.
酒店管理层的评论
2024年6月3日,回复:酒店管理层 Operations Excellence Manager
Dear Todd, Thank you for being our guest at The Westin Copley Place, Boston. We are pleased that we could provide you with an enriching stay. We hope you will choose us every time your travels bring you to our area.Be Well, Elfi Francisci,Operations Excellence Manager
5/5
用户:真实旅客

发布日期:2024年6月2日 发布在:Expedia
Buena ubicación, instalaciones modernas y limpias.
酒店管理层的评论
2024年6月3日,回复:酒店管理层 Operations Excellence Manager
Dear Ana, Your kind remarks about our well-kept hotel are much appreciated. We aim to provide a spotless setting for our guests to relax and feel at home, and we are glad that you experienced just that. We are also pleased our location was perfect for your visit. Located in Back Bay, we offer travelers the perfect vantage point from which to explore the many attractions in downtown Boston and Copley Square. Thank you for staying with us, and we look forward to welcoming you back to The Westin Copley Place, Boston.Be Well, Elfi Francisci,Operations Excellence Manager
5/5
用户:真实旅客

发布日期:2024年5月31日 发布在:Expedia
nice location
酒店管理层的评论
2024年6月1日,回复:酒店管理层 Operations Excellence Manager
Dear Xiaohan, Thank you for choosing The Westin Copley Place, Boston during your visit to our vibrant city. Located in Back Bay, we offer travelers the perfect vantage point from which to explore the many attractions in downtown Boston and Copley Square. We appreciate you sharing how much you enjoyed your stay and our enriching location, and we hope you will stay with us again.Be Well, Elfi Francisci,Operations Excellence Manager
4/5
用户:真实旅客

发布日期:2024年5月30日 发布在:Expedia
It was a great experience for us in the Boston area
酒店管理层的评论
2024年5月31日,回复:酒店管理层 Operations Excellence Manager
Dear Linda, It was a pleasure having you at The Westin Copley Place, Boston. We want to help you soar above any obstacles travel puts between you and your well-being. We are pleased our location was perfect for your visit and hope we will be the first hotel you think of on future trips to the area.Be Well, Elfi Francisci,Operations Excellence Manager