2/10 Terrible
brandy
Traveled with partner
May 31, 2024
Disliked: Amenities
The property was ok. However I don’t like that I was deceived before booking. I went to the front desk and asked to be shown the exact room I was looking to book, the front desk attendant showed me the room it was to my standard so I booked. She asked if I wanted to be in same room I was shown I said yes. To my surprise when I came back to check in I was given a different room and told I got a good rate which it was a good rate due to my Expedia status discount, when I got to the new room I noticed that the room was not the same niceness not even the same type and it did not match the description that I booked on Expedia. Then when bright to the attention of front desk she told me there was nothing she could do about it!
brandy
Stayed 2 nights in May 2024