Hotel Luma by Kavia

3.5 star property
Comfortable hotel near Plaza 28

Choose dates to view prices

your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Hotel Luma by Kavia

Front of property
In-room safe, individually furnished, desk, iron/ironing board
Interior entrance
Shower, towels, soap, shampoo
Smart TV
Reviews
8.4

Very good

Popular amenities

  • Parking includedParking includedParking included
  • RestaurantRestaurantRestaurant
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • HousekeepingHousekeepingHousekeeping
  • 24/7 front desk24/7 front desk24/7 front desk
The price is $49
$63 total
includes taxes & fees
Jun 3 - Jun 4

Explore the area

Map
Calle Claveles No. 109 LT. 1,3,3-A,5, 31, SM 22,, Cancun, QROO, 77500
  • Popular LocationLas Palapas Park11 min walk
  • Popular LocationPlaza 2815 min walk
  • Popular LocationPuerto Cancun Marina Town Center4 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)19 min drive

Most relevant reviews

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Room options

Deluxe Room

10/10 Exceptional

Highlights

Individually furnished
Air conditioning
Smart TV
Private bathroom
Cable channels
Desk
Daily housekeeping
In-room safe
  • Sleeps 2
  • 1 King Bed

Double Room

8.8/10 Excellent

Highlights

Individually furnished
Air conditioning
Smart TV
Private bathroom
Cable channels
Desk
Daily housekeeping
In-room safe
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room

8/10 Very Good

Highlights

Individually furnished
Air conditioning
Smart TV
Private bathroom
Cable channels
Desk
Daily housekeeping
In-room safe
  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room

8.3/10 Very Good

Highlights

Individually furnished
Air conditioning
Smart TV
Private bathroom
Cable channels
Desk
Daily housekeeping
In-room safe
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the neighborhood

Cancun

Located in Cancun, Hotel Luma by Kavia is in the city center. Plaza 28 and Plaza Las Americas are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Playa Tortugas and Langosta Beach. Looking to enjoy an event or a game while in town? See what's happening at Beto Avila Baseball Stadium or Andres Quintana Roo Stadium.

What's nearby

  • Benito Juarez Municipal Building - 4 min walk
  • Las Palapas Park - 11 min walk
  • Plaza 28 - 15 min walk
  • Plaza Las Americas - 3 min drive
  • Puerto Cancun Marina Town Center - 4 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 19 min drive

Restaurants

  • Hunter Bar Cancun: Address - 2 min walk
  • 11:11 Club - 1 min walk
  • Quesadillas Tierra del Sol - 10 min walk
  • Burger King - 12 min walk
  • El Crustáceo Cascarudo - 11 min walk

About this property

Hotel Luma by Kavia

Hotel located in Downtown Cancun
Close to Plaza 28 and Plaza Las Americas, Hotel Luma by Kavia provides amenities like a restaurant. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • A 24-hour front desk, concierge services, and a front-desk safe
  • Tour/ticket assistance, luggage storage, and smoke-free premises
  • Guest reviews give good marks for the location
Room features
All 54 individually furnished rooms have perks such as air conditioning, as well as amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and shampoo
  • Smart TVs with cable channels
  • Daily housekeeping and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Smart TV with cable channels

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Luma by Kavia Hotel
Hotel Luma by Kavia Cancun
Hotel Luma by Kavia Hotel Cancun

Frequently asked questions

Is Hotel Luma by Kavia pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Luma by Kavia?

As of May 29, 2024, prices found for a 1-night stay for 2 adults at Hotel Luma by Kavia on Jun 3, 2024 start from $48.72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Luma by Kavia?

Self parking is free at this property.

What time is check-in at Hotel Luma by Kavia?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Luma by Kavia?

Check-out is at noon.

Where is Hotel Luma by Kavia located?

Located in Downtown Cancun, this hotel is within a 15-minute walk of Benito Juarez Municipal Building and Plaza 28. Ultramar Ferry Puerto Juárez is 2.6 mi (4.2 km) away.

Reviews

8.4

Very Good

Rating 10 - Excellent. 154 out of 300 reviews" "
Rating 8 - Good. 83 out of 300 reviews" "
Rating 6 - Okay. 31 out of 300 reviews" "
Rating 4 - Poor. 15 out of 300 reviews" "
Rating 2 - Terrible. 17 out of 300 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Jorge Bruno

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Staff ruim. Cama dura. muito barulhenta. Custo benefício ok.
Stayed 1 night in May 2024

8/10 Good

dariyoush

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Nofrett

Traveled with family and small children
Really nice place to stay.
Stayed 3 nights in May 2024

8/10 Good

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for the price you pay
Stayed 2 nights in Apr 2024

10/10 Excellent

Deep

Stayed 1 night in Apr 2024

4/10 Poor

myriam

Liked: Cleanliness, staff & service, property conditions & facilities
Había mucho ruido, las almohadas y camas son muy duras, fue una larga noche por incómoda
Stayed 1 night in Apr 2024

10/10 Excellent

Norma, New Lenox

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick ck in clean room . Asked for quiet room it was much better on this side . The night club next door kept us awake before on last stay . This one was much better thanks
Stayed 1 night in Apr 2024

4/10 Poor

Carole

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Beaucoup trop petit et aucune couverture, seulement un drap. Obligé de laisser nos valises par terre. Quartier bruyant.
Stayed 1 night in Apr 2024

10/10 Excellent

Melissa S

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at Hotel Luma by Kavia, and when I return to Cancun, I expect to book with them again. For those interested in traveling to Cancun for a "medical/dental vacation", this option is much less expensive than the hotel district, very quiet, and quite pleasant. Also, the surrounding restaurants and stores have better prices here. My favorite restaurants in the area were Gory Tacos (say hi to Bart) and Baovegan, an excellent vegan restaurant. Hotel was very clean and quiet.
Stayed 9 nights in Mar 2024

10/10 Excellent

Maria

Stayed 2 nights in Mar 2024

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Big spacious rooms Very clean Good quality beds Good wifi, air conditioning Great location The only problem is that there is zero soundproofing - you can hear all of your neighbours talking easily. Just remember to bring earplugs and it will be a great choice. I would expect such a hotel to be double the price
Stayed 4 nights in Mar 2024

10/10 Excellent

Tibor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

4/10 Poor

emmanuel

Business traveler
Liked: Staff & service
Extremely noisy street and couldn’t sleep ! You could hear the music all night and it was a Monday .
Stayed 1 night in Mar 2024

10/10 Excellent

Kurumi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Feb 2024

10/10 Excellent

ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Ryan

Traveled with group
Liked: Staff & service, amenities
Easy to book and was close to the bus station
Stayed 1 night in Feb 2024

10/10 Excellent

carol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a great location for us. We traveled in on the ADO from Valladolid. About 3-4 blocks from the ADO. Also the city bus travels in front of Hotel Luma, with a straight shot to the Cancun beaches. Even though on a busy street, our room was VERY quiet. We had no concerns of safety (at night we didn't go more than 3-4 blocks from the hotel), there were probably at least a couple dozen places to eat within that 3-4 block area. Some reviews mentioned that they felt the rooms were small. Actually felt that our standard 2 bed room was spacious. As some have mentioned there is not a closet or place to put away a lot of clothes. There are 2 drawers in one of the pieces of furniture. Felt that the rooms and lobby and exterior are better in person than what their pictures show. Staff at the front desk were very helpful and friendly. No problems with linens or beds. Ordered breakfast, it was average.
Stayed 1 night in Feb 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

2/10 Terrible

Manuel

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible staff
Stayed 6 nights in Feb 2024

8/10 Good

Asmita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent and convenient for travellers who will use local transport. Room size was good enough and very clean. Only point to note, they did not have blankets and neither did we ask for to the receptionist. Apart from that, the service, location and bedrooms were good
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff were very helpful, gave reccomendations for food, arranged taxis and even helped to communicate with our next hotel. Rooms were large and spacious. Only downside, we were on the ground floor so couldnt open the blinds without passers by being able to see in and could have done with a hand towel.
Stayed 1 night in Feb 2024

10/10 Excellent

Rapeephan

Stayed 1 night in Jan 2024

10/10 Excellent

Rachel, Sault Ste. Marie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Raghu

Liked: Property conditions & facilities
Stayed 1 night in Dec 2023

General hotel information

Reasons to Book
Great Location & Comfortable Beds
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
3.5