Very nice resort friendly and professional staff and very helpful overall very pleasant experience
Falah
2024 年 5 月入住 2 晚
10/10 超赞
Rami
与配偶出行
2024 年 5 月 13 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice place..kind people and beautiful property.
Rami
2024 年 5 月入住 1 晚
6/10 一般
Terry
2024 年 5 月 12 日
满意:清洁度、员工和服务、住宿条件和设施
First time in area so unfamiliar with this resort and expected it to be like any other resort and is not. Would suggest:
*explain at check in the amenities offered and where to go
*where are you supposed to get coffee/tea at least in morning? nothing offered for free in lobby? really? for this prices you must
*have a list of restaurants to hand out--nothing like that, went to concierge who was nice but printed out pages from internet--again not what a nice resort would have and should have book with menus in it
*turn down service not done every night
*no channel TV list in room
at end discovered large book for resort that showed some
understand short staffing these days with room cleaning done late in day like 4 pm
a beautiful place but needs to present like a high end resort that it is...maybe doesn't matter to them since I learned UVA owns it and might affect how handled.
Terry
2024 年 4 月入住 2 晚
8/10 还可以
Allison
与家人出行, 团体旅客
2024 年 5 月 10 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The experience for graduation was very good. Staff was excellent
Allison
2024 年 5 月入住 2 晚
6/10 一般
sheryl
团体旅客
2024 年 5 月 6 日
满意:清洁度、员工和服务、服务设施
I found it to be somewhat disappointing. Our room was not very well appointed, the side of the building that we viewed from our window needed to be power washed and wood rot was visible. One of our bath towels had holes in it. Very disappointing for a room that was $300 for a night.
We had brunch in the Mill. Delightful.