评分基于 1,125 条真实点评
4.7 客房清洁度
4.7 服务和员工
4.7 客房舒适度
4.8 酒店条件
Expedia 亿客行 真实点评
用户：真实旅客
Family trip
发布日期：2024年2月27日 发布在：HotelsWonderful
酒店管理层的评论
2024年2月28日，回复：酒店管理层 Pelin Tuluay - Guest Relations
Dear Chak Hon,What a wonderful rating! Thank you very much for taking the time to rate NH Collection Copenhagen on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards,
用户：真实旅客
发布日期：2024年2月17日 发布在：Expedia
Thanks for the mini birthday cake for my hubby birthday and upgrade room for our honeymoon ..
酒店管理层的评论
2024年2月18日，回复：酒店管理层 Pelin Tuluay - Guest Relations
Dear Kwan Yee,Thank you for taking the time to share your experience with NH Collection Copenhagen on this website.How wonderful to read that the team was able to provide an Extraordinary Experience! We intend to make every stay at our hotel a memorable one. Thank you for letting us be a part of both your anniversary and your husband's birthday. It was truly an honor!The next time you will be in Copenhagen, we hope that you will stay with us again!With kind regards,
用户：真实旅客
发布日期：2023年8月12日 发布在：Expedia
酒店管理层的评论
2023年9月1日，回复：酒店管理层 Hannah Aspinall - Guest Relations
Dear Mr./Ms. Name,Thank you for taking the time to share your experience at NH Collection Copenhagen! To receive such a high rating is amazing. The entire team strives to provide the best experience possible and I am pleased to see that this reflects in your rating. The compliment of your rating will be shared with the team. We hope to welcome you back again in the near future!Kind regards,Hannah Aspinall – Guest Relations
用户：真实旅客
发布日期：2023年6月28日 发布在：Expedia
Good
酒店管理层的评论
2023年6月29日，回复：酒店管理层 Gulcan Pinarci – Guest Relations Manager
Dear Fan,First of all, I would like to thank you for rating NH Collection Copenhagen on this website.How wonderful that we were able to give you an experience that suited such a high rating. This is a compliment to all the efforts our team makes for an extraordinary experience. You can stay assured that your high rating will be shared with them. We would be honoured to welcome you back again in the near future!Kind regards,
用户：真实旅客
发布日期：2023年4月9日 发布在：Expedia
大床很舒適，浴室用品充足，體貼顧客需求，住宿環境良好。
酒店管理层的评论
2023年4月11日，回复：酒店管理层 Gulcan Pinarci – Guest Relations Manager
Dear Yuying,Thank you for sharing your experience at NH Collection Copenhagen. We are delighted to read that our friendly associates and beautiful spacious rooms made your stay in Copenhagen so wonderful. I am pleased that our efforts to exceed expectations were successful and that we were able to make every moment in our hotel a memorable one.It was our pleasure to welcome you to our hotel and we hope to do so again in the near future.With kind regards,
用户：真实旅客
发布日期：2022年12月28日 发布在：Hotels
酒店管理层的评论
2022年12月30日，回复：酒店管理层 Gulcan Pinarci – Guest Relations Manager
Dear Pui Wai,Thank you for taking the time to share your experience at NH Collection Copenhagen! To receive such a high rating is amazing. The entire team strives to provide the best experience possible and I am pleased to see that this reflects in your rating. The compliment of your rating will be shared with the team. We hope to welcome you back again in the near future!Kind regards,
用户：真实旅客 来自：HOUSTON
发布日期：2024年5月27日 发布在：Expedia
Property looks new and modern. Staff are helpful. The restaurant on site is really nice with excellent service and high quality menu and delicious food. The only complaint is with the cleaning crew. They didn’t clean the room very well. Still have dirty marks on tables and nightstand. The bed was poorly made and sloppy. Not at all hotel standards. There is no turn down service as expected of a 5 star hotel. I guess they are just short staffed.
酒店管理层的评论
2024年5月28日，回复：酒店管理层 Pelin Tuluay - Guest Relations
Dear Khanh,Thank you for sharing your experience about NH Collection Copenhagen on Expedia. I am pleased to read that you have enjoyed our modern property and the service from our friendly team. Furthermore, I would like to thank you for your kind words about our lobby restaurant. I will certainly share your compliments with our team.On the other hand, I sincerely apologize for any shortcomings in cleanliness that you encountered during your stay. Your feedback is highly valued, and immediate action is being taken to address and rectify the cleanliness issues. Our housekeeping team is intensifying efforts to ensure the highest standards are consistently met.The team and I truly hope you will return to the hotel in the future so we can show you the experience we intend our guests to have! With kind regards,
用户：真实旅客
发布日期：2024年5月22日 发布在：Expedia
Location and room excellent
酒店管理层的评论
2024年5月28日，回复：酒店管理层 Pelin Tuluay - Guest Relations
Dear Barbara,Thank you for taking the time to share your experience at NH Collection Copenhagen! To receive such a high rating is amazing. The entire team strives to provide the best experience possible and I am pleased to see that this reflects in your rating. The compliment of your rating will be shared with the team. We hope to welcome you back again in the near future!Kind regards,
用户：真实旅客
发布日期：2024年5月11日 发布在：Expedia
Hotel was close to the subway and bus, easy to roam around the city. Staff were very friendly, great buffet of breakfast. Thank you for a wonderful experience and made our vacation memorable.
酒店管理层的评论
2024年5月13日，回复：酒店管理层 Pelin Tuluay - Guest Relations
Dear Leandro,Thank you for writing such a wonderful review about your stay at NH Collection Copenhagen. It is genuinely enriching to receive such positive feedback. It is certainly clear that you have enjoyed your stay in Copenhagen and we are thankful to have been part of that experience. Your high rating is one of the greatest compliments that we can receive. The team and I are pleased to see that you have appreciated the service from our friendly team and that we were able to to provide you with a memorable vacation. Furthermore, we really appreciate your kind words about our great breakfast buffet. Your compliments will be shared with the entire team.We are looking forward to welcome you in the hotel again.With kind regards,
用户：真实旅客
发布日期：2024年5月6日 发布在：Expedia
お風呂が少し不便
酒店管理层的评论
2024年5月7日，回复：酒店管理层 Abel Mussie-Concierge & Guest Relations Supervisor
Dear Tomokatsu, Thank you for taking the time to share your experience at NH Collection Copenhagen! To receive such a high rating is amazing. The entire team strives to provide the best experience possible and I am pleased to see that this reflects in your rating. The compliment of your rating will be shared with the team. However, it is not entirely clear what was inconvenient regarding our showers. I would like to ask you to reach out to us to elaborate on what you would have liked differently.We hope to welcome you back again in the near future!Kind regards,
