评分基于 782 条真实点评
3.7 客房清洁度
4.1 服务和员工
3.9 客房舒适度
3.6 酒店条件
Expedia 亿客行 真实点评
用户：真实旅客
发布日期：2024年6月2日 发布在：Expedia
Didn't like that the halls were not cooled at all.
酒店管理层的评论
2024年6月3日，回复：酒店管理层 Carmen
Sorry about the halls we're working on the issues and will have complete soon
用户：真实旅客 来自：Carrollton
发布日期：2024年6月2日 发布在：Expedia
The property is falling apart, it needs a lot of maintenance. Very noisy guests, impossible to sleep.
酒店管理层的评论
2024年6月3日，回复：酒店管理层 Carmen
Sorry about the guest that are loud we can try to control is you inform the front desk, also working on updates
用户：真实旅客
发布日期：2024年5月28日 发布在：Expedia
The internet connection to the tv didn’t work so I was unable to watch tv. I complained to the front desk and he didn’t help me at all other than let management know from these hours. We didn’t get regular bath towels. Someone left a dog in their room and was barking for about 2-3 hours straight. Shout out to the lady who made and upkeeps the kitchen/ dining area. She did a great job in keeping everything filled up.
酒店管理层的评论
2024年5月29日，回复：酒店管理层 Carmen
Thank you for taking the time to respond, we appreciate you letting us know your concerns and will look into them.
用户：真实旅客
发布日期：2024年5月28日 发布在：Expedia
The price was right. The hotel is dated, showing its wear and tear. The one elevator was out of order the morning of Memorial Day, luckily it was working as we checked out. Breakfast was good but I’d suggest getting another waffle iron as the wait for the waffle iron was long as the hotel was packed! Liked the pool and hot tub!!
酒店管理层的评论
2024年5月28日，回复：酒店管理层 Carmen
Thank you for taking the time to reply and allow us to know your concerns, we appreciate you
用户：真实旅客
发布日期：2024年5月27日 发布在：Expedia
The beds were comfortable and clean. The A/C in the room worked well but it was not running in the halls or in the lobby. When I checked in that was the first thing I noticed, it was very hot and muggy. The elevator was not clean, looked like those floors or the elevator buttons had not been cleaned in quite some time. The carpet in the halls needs to be cleaned, as well. All of that together made a bad first impression. Literally, the only A/C was in the room, which was good enough I guess. When we went down for breakfast the next morning it was still hot, no A/C, so we took our food back up to the room. Breakfast itself was ok. Not as good as some other places. It was done on the cheap, but again, good enough. The furniture in the room needs to be replaced, the dressers are scratched up, every lamp in the room was rusted over, the door to the mini fridge cabinet was cracked around the edges and cracked every time you opened or closed it. For the cost of the room, it was ok, but I will pay an extra $30 to stay some place else with better facilities and am making a note to not book here again. The stay wasn’t horrible but it could have been better in many ways. When I’m on vacation, I don’t exactly need the Ritz Carlton, but some place better than this is expected.
酒店管理层的评论
2024年5月28日，回复：酒店管理层 Carmen
Thank you for taking the time to reply and let me know about the concerns you have we do look into all concerns, we do appreciate you
用户：真实旅客
发布日期：2024年5月27日 发布在：Expedia
They said there was a glitch in the system and had no rooms
酒店管理层的评论
2024年5月27日，回复：酒店管理层 Carmen
I don't understand why we wouldn't have rooms unless we were full house Thank you for letting us know and will look into it
用户：真实旅客
发布日期：2024年5月22日 发布在：Expedia
the staff was excellent and very well mannered and respectful
酒店管理层的评论
2024年5月23日，回复：酒店管理层 Carmen
Thank you for taking the time to respond, we appreciate your time
用户：真实旅客
发布日期：2024年5月21日 发布在：Expedia
Good
酒店管理层的评论
2024年5月21日，回复：酒店管理层 Carmen
Thank you for the respond, we appreciate you for taking the time
用户：真实旅客
发布日期：2024年5月16日 发布在：Expedia
酒店管理层的评论
2024年5月23日，回复：酒店管理层 Carmen
Thank you for taking the time to respond, we appreciate you for your time
用户：真实旅客
发布日期：2024年5月8日 发布在：Expedia
酒店管理层的评论
2024年5月29日，回复：酒店管理层 Carmen
Thank you for taking the time to respond, we appreciate you
