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Hotelcoz All Inclusive

3.5 star property
Ocean-view resort with a swim-up bar, near Playa San Juan

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Hotelcoz All Inclusive

Indoor pool, 4 outdoor pools
Exterior detail
Presidential Suite | In-room safe, individually decorated, individually furnished, desk
2 restaurants, breakfast, lunch, dinner served; international cuisine
In-room safe, individually decorated, individually furnished, desk
Reviews
7.2

Good

Popular amenities

  • Pool
  • Hot TubHot TubHot Tub
  • Breakfast includedBreakfast includedBreakfast included
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • RestaurantRestaurantRestaurant

Explore the area

Map
Playa Santa Pilar Km 4.5, Top Floor, Cozumel, QROO, 77600
  • Popular LocationPlaya San Juan16 min walk
  • Popular LocationCozumel Maritime Terminal6 min drive
  • Popular LocationPunta Langosta Pier7 min drive
  • AirportCozumel, Quintana Roo (CZM-Cozumel Intl.)10 min drive
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Room options

View all photos for Premium Sky Top

Premium Sky Top | View from room

Premium Sky Top

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Rainfall showerhead
  • 516.67 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Sky Ocean View

In-room safe, individually decorated, individually furnished, desk

Sky Ocean View

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Rainfall showerhead
  • 516.67 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Balcony Ocean View Guarantee

In-room safe, individually decorated, individually furnished, desk

Balcony Ocean View Guarantee

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Rainfall showerhead
  • 516.67 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Garden View

In-room safe, individually decorated, individually furnished, desk

Garden View

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Rainfall showerhead
  • 516.67 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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Aerial view
El Cozumeleño Beach Resort - All Inclusive
Pool
Hot Tub
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All inclusive
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The price is $144
$191 total
includes taxes & fees
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About the neighborhood

Cozumel

Hotelcoz All Inclusive is located in Zona Hotelera Norte, a neighborhood in Cozumel, and is near the airport and on the beach. The area's natural beauty can be seen at Playa San Juan and Chankanaab National Park, while Stingray Beach and Chankanaab Beach Adventure Park are popular area attractions. Maya Heritage Monument and Punta Langosta Pier are two other places to visit that come recommended.
Visit our Cozumel travel guideOpens in a new window
View more Resorts in CozumelOpens in a new window

What's nearby

  • Playa San Juan - 16 min walk
  • Cozumel Maritime Terminal - 6 min drive
  • Punta Langosta Pier - 7 min drive
  • Stingray Beach - 9 min drive
  • Isla de Pasion - 10 min drive

Getting around

  • Cozumel Intl. Airport (CZM) - 11 min drive

Restaurants

  • Islands Beach Club - 12 min walk
  • Guidos Restaurante - 6 min drive
  • Marimex - 9 min drive
  • Tequila Beach Club Cozumel - 2 min drive
  • La Monina Restaurante & Beach Club - 5 min drive

About this property

Hotelcoz All Inclusive

All-inclusive family-friendly resort near Playa San Juan
Located close to Maya Heritage Monument, Hotelcoz All Inclusive provides a free breakfast buffet, a swim-up bar, and a beach bar. With a white sand beach, beachfront dining, and free beach cabanas, this resort is the perfect place to soak up some sun. Treat yourself to a sports massage, a manicure/pedicure, or a body treatment at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Fitness classes are offered at the gym; other things to do include boat tours, snorkeling, and scuba diving. In addition to a poolside bar and a grocery/convenience store, guests can connect to free WiFi in public areas.
Other perks at this resort include:
  • 4 outdoor pools and an indoor pool, with a swim-up bar
  • Free self parking
  • Free bicycle rentals, an outdoor tennis court, and airport drop-off service (surcharge)
  • Express check-in, coffee/tea in the lobby, and a TV in the lobby
  • Guest reviews say good things about the helpful staff
Room features
All 251 individually furnished rooms include perks such as laptop-friendly workspaces and air conditioning, in addition to amenities like safes. Guests reviews give good marks for the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • Flat-screen TVs with cable channels
  • Furnished balconies or patios, daily housekeeping, and desks

All inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
Room service during certain hours

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport drop-off shuttle (surcharge) from 8:00 AM to 4:00 PM on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 restaurants
  • 4 bars/lounges
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • El Cocal
  • La Veranda
  • Lobby Bar
  • Snack Bar
  • Swim up Bar

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Books
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Indoor pool
  • Kayaking
  • Library
  • Mini golf
  • Outdoor tennis court
  • Parasailing
  • Playground
  • Scuba diving
  • Snorkeling
  • Spa tub
  • Table tennis
  • TV in common areas

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • Indoor pool
  • Mini golf
  • Playground
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage
  • Newspapers in lobby
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • 5,381 square feet of conference space
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 9 floors
  • Banquet hall
  • Built in 1979
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Restaurant dining guides

Outdoor space

  • Furnished balcony/patio

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 60
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 15 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 40 per person
  • Airport shuttle fee per child: USD 30 (up to 10 years old)
  • Early check-in fee: USD 60 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 11:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property

Property is also known as

HotelCoz Top Hotel Cozumel
HotelCoz Top Hotel
HotelCoz Top Cozumel
HotelCoz Top Resort Cozumel
HotelCoz Top Resort
Hotelcoz All Inclusive Resort
Hotelcoz All Inclusive Cozumel
Hotelcoz All Inclusive Resort Cozumel

Frequently asked questions

Does Hotelcoz All Inclusive have a pool?

Yes, this property has an indoor pool, 4 outdoor pools, and a children's pool. Pool access is from 6:00 AM–11:00 PM.

How much does it cost to stay at Hotelcoz All Inclusive?

As of May 29, 2024, prices found for a 1-night stay for 2 adults at Hotelcoz All Inclusive on May 30, 2024 start from $138.68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotelcoz All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotelcoz All Inclusive?

Self parking is free at this property.

What time is check-in at Hotelcoz All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight. Early check-in is available for a fee of USD 60 (subject to availability).

What time is check-out at Hotelcoz All Inclusive?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does Hotelcoz All Inclusive provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs 8:00 AM–4:00 PM on request. A fee of USD 40 per person applies.

Are there all-inclusive benefits at Hotelcoz All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included.

Where is Hotelcoz All Inclusive located?

Nestled on the beach, this Zona Hotelera Norte resort is within 3 mi (5 km) of Playa San Juan and Maya Heritage Monument. Punta Langosta Pier and Stingray Beach are also within 6 mi (10 km).

Reviews

7.2

Good

Rating 10 - Excellent. 50 out of 176 reviews" "
Rating 8 - Good. 55 out of 176 reviews" "
Rating 6 - Okay. 32 out of 176 reviews" "
Rating 4 - Poor. 14 out of 176 reviews" "
Rating 2 - Terrible. 25 out of 176 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Stephen Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Santiago, Elmer and David great service.
Stayed 7 nights in Mar 2024

4/10 Poor

Melissa

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
They were black birds in the eating hall and when you was eating birds were trying to taking things off your plate and popping every where. The birds were also eating from the serving trays. So unclean, your utensils was left on the table while the bird was flying around them. They were also not very clean. The drinking plastic cups was old and worn out And the food was not the best taste in food.
Stayed 3 nights in May 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

2/10 Terrible

Kimberly

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs a major update and our room’s air conditioning did not work. They did not offer me a new room only a fan. The staff said there was not any rooms until I showed them I could rent a room still with Expedia. They finally gave me a room with air. The showers have mold and the water was rusty when you first turned on. The beds felt wet and were very uncomfortable.
Stayed 1 night in Apr 2024

8/10 Good

Daniel

Traveled with family
Liked: Staff & service, amenities
The staff were great but the property does need updating
Stayed 2 nights in Apr 2024

6/10 Okay

Anthony N

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Location was excellent, potential for 4 stars is there, there is a lot of deferred maintenance and upgrades are drastically needed. Food was good, pools and beaches were clean and well maintained.
Stayed 5 nights in Mar 2024

10/10 Excellent

Regina, Houston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Julietta did an amazing job! After our romantic dinner on the beach was not properly communicated, Julietta got us in for dinner and scheduled the beach dinner for the next night. It wasn't our anniversary the next day, but it DID rain, just as on our wedding day. Julietta had our room decorated while we were having dinner. She was great the entire stay!
Stayed 7 nights in Apr 2024

2/10 Terrible

Kamlawattie

Stayed 3 nights in Apr 2024

10/10 Excellent

Brock

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 5 nights in Apr 2024

8/10 Good

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location
Stayed 3 nights in Mar 2024

8/10 Good

Robert William

Traveled with family
Liked: Cleanliness, staff & service, amenities
Can't beat this property for the price. Sure there are fancier places, but this is great for a getaway if you are not picky. If you are a picky person, stay away. I can't emphasize that enough. Taxis are very cheap around there and there is plenty to do as far as excursions. There are 2 restaurants to choose from. The furniture in the rooms need updating as well as the showers. I was in room 1511. Great view, cold AC and fast elevators. Very close to the airport and very friendly people. Love the swim-up bar they had. Again, if you want the most modern decor and are picky, dont go here. All in all, I would go back here for future vacations.
Stayed 5 nights in Mar 2024

6/10 Okay

Michael

Traveled with group, Traveled with family
Disliked: Amenities
Overall it wasn't a bad experience. However, there are some things that could be better. For example, the outside dining bar often had dishes left open and birds were able to get into the food. The facility is quite old which could be charming, but the gym equipment was the worst.
Stayed 2 nights in Apr 2024

6/10 Okay

Joshua

Traveled with family and small children
Liked: Staff & service, amenities
Whatever you do, make sure you get a room on the newer side of the hotel! Our first day and night there, was miserable. The beds were rock hard and the food wasnt good. The rest of our stay they let us switch to a new room and its a night and day difference! To get better food, you can order off their menus instead of eating at the buffet. To enjoy their only dining restaurant, you have to get up at 730 and go and stand in line down stairs to make reservations, otherwise itll get booked and youre out of luck. Overall its a good hotel and we enjoyed our stay. Y9u get what yiu pay for, as others have said. PS... Get a room in the newer side of the hotel!!!
Stayed 6 nights in Apr 2024

6/10 Okay

Regina Ivey, Bronx

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2024

6/10 Okay

Fidel

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
I felt this property lacked in "outstanding" customer service. Very minimal towels. Asked for our room to be cleaned and it was not. Had to personally go to the front desk to get clean towels. TV did not work at all. Thought the AC worked, it never seemed to reach its temperature, so the compressor ran all day and all night when attempting to sleep. Even for an All-Inclusive resort, the food was very below standards. Very minimal selection. Bar staff was not engaging or outgoing at all.
Stayed 4 nights in Apr 2024

2/10 Terrible

Jleo

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación es regular, el servicio es el peor, a tal punto que les pasas por el lado y ni los buenos días, las habitaciones son del siglo XV , el agua es salada en el lavado y en la ducha, la iluminación pararece apagón con velas, el baño parece de una terminal, all inclusive?? A que precio! el HELADO se acaba antes de que llegues al restaurant la comida es de tercera, las opciones son escasas muy escasas, y ni hablar de la barra, solo tienen un tipo de cerveza la cual ligan con agua, al igual que tooooodas las demás bebidas alcoholicas, aguadas y sin sabor a nada…bueno si, saben a agua… por otra parte reservé una suite de dos camas con vista al mar y resulta que me dieron una sola cama porque según la señora es según la disponibilidad, pedí cambio de habitación y me dijeron que lo que más podían hacer por mi era darme una cama extra,…. Me trajeron un catre, como si me hubieran regalado la estadía aquí y que estuvieran haciéndome un favor….. las habitaciones no tienen mini bar, el aire acondicionado no tira aire, las sábanas no las cambian… y podría seguir escribiendo…muy triste todo y horrible, gracias por arruinarme mis vacaciones honestamente evítense venir a este mugrero, no veo la hora de largarme de aquí y JAMÁS regresar!
Stayed 3 nights in Apr 2024

8/10 Good

Emily A

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel . The only 2 bad things I didn’t like was no night entertainment and the pools needs some updates. Also gym needs some tlc but the beach front water loved
Stayed 3 nights in Apr 2024

2/10 Terrible

Tynia, Tewksbury

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 6 nights in Mar 2024

8/10 Good

Jennifer

Traveled with family and small children
Liked: Cleanliness, staff & service
We enjoyed our stay. Loved all the different pool options. Mini golf was fun as were the daily snorkel tours. We also enjoyed the daily activities they had offered. Overall happy. Would stay again.
Stayed 6 nights in Mar 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Mar 2024

4/10 Poor

Marissa Lynn

Traveled with group, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This is a VERY dated hotel. You don’t get the room pictured on booking site or anything remotely like it. Scan to get a decent, non- musty room will cost you $200-300 more CASH
Stayed 7 nights in Feb 2024

8/10 Good

Daniel

Traveled with group, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
We have stayed here many times it’s our go to for all inclusive when we’re not renting a house
Stayed 3 nights in Mar 2024

8/10 Good

Kenneth

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The rooms floor 5 and above have a nice balcony and an excellent ocean view. The buffet and a la carte restaurant are ok for the most part and very good on certain foods. The pools are pretty good for cleanliness and size, but there not enough pool towels or chairs by the pool or beach. The snorkeling is pretty good. The staff is excellent in almost every area. No refrigerators or coffee makers in rooms. I think maybe available for an extra cost. The bed is terrible, very hard and lumpy.
Stayed 5 nights in Mar 2024

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super happy with everything! You get what you pay for and it was such amazing service!
Stayed 3 nights in Mar 2024

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great value. Loved the location, beach, and ocean view. Reservation dinners was very good and was easy to get reservations. Baffet was decent. Rooms are a little dated but the cleaning staff did a great job. We really enjoyed our stay and I was expecting a lot less for what I paid to stay were.
Stayed 5 nights in Mar 2024

General hotel information

Reasons to Book
Outdoor Pool
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
3.5