Terrace/patio

Reviews of Travelodge Inn & Suites by Wyndham Deadwood

2 out of 5

Reviews

8.4

Very Good

Rating 10 - Excellent. 467 out of 1002 reviews" "
Rating 8 - Good. 345 out of 1002 reviews" "
Rating 6 - Okay. 129 out of 1002 reviews" "
Rating 4 - Poor. 32 out of 1002 reviews" "
Rating 2 - Terrible. 29 out of 1002 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Ronald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The morning breakfast options were poor.
Stayed 1 night in May 2024
Response from Penny Hotel Operations Manager on May 19, 2024
Hello Ronald, I'm sorry our continental breakfast options did not meet your expectations, I will forward your comments on to the rest of the staff. Thank you for the 4 out of 5, I am happy the rest of your stay went well. We hope to see you again soon

10/10 Excellent

Nichole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to Deadwood There was nothing we did not like about this stay
Stayed 1 night in May 2024

10/10 Excellent

Joseph-Luis

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thoroughly enjoyed the professionalism of the Christian at the desk.
Stayed 1 night in May 2024
Response from Penny Hotel Operations Manager on May 12, 2024
Thank you for taking the time to review our property. I am so pleased to hear that Christian was very professional in handling your check-in. We hope you choose to stay with us again next time you are in town.

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable beds, good pillows. I had for breakfast one day and an omelette and waffle the next. I’ve stayed here in the past and will again if I get to Deadwood.
Stayed 2 nights in May 2024

10/10 Excellent

Penny, atascadero

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to close to down town so it was walkable
Stayed 1 night in Apr 2024
Response from Penny Hotel Operations Manager on Apr 30, 2024
Hi Penny, Thank you for the review. I am happy to see you liked our location. We do hope to see you again.

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Penny Hotel Operations Manager on Apr 30, 2024
Hi Colin,Thank you for the 5 out 5 review. We do look forward to seeing you again.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Its was convenient and easy to access
Stayed 1 night in Apr 2024
Response from Penny Hotel Operations Manager on Apr 29, 2024
Hi Matthew, Thank you for the review. I am so pleased to see that you found our property to be convenient and easy to access. We do hope you choose to stay with us again.

8/10 Good

Lee

Liked: Property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Penny Hotel Operations Manager on Apr 23, 2024
Hi Lee, Thank you for the review. We hope you choose to stay with us again on your next trip to Deadwood.

8/10 Good

Garry, Bienfait

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place , full staff would have made it better with everyday cleaning. But that is today’s problems. Staff there was great . Walkable place and lots to do in Deadwood.
Stayed 3 nights in Apr 2024
Response from Penny Hotel Operations Manager on Apr 23, 2024
Hi Gary, Thank you for the great review. I also wish we had a full full staff to serve you better. I do hope to see you again.

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, safe, clean. There is a small store with snacks as well.
Stayed 1 night in Apr 2024
Response from Penny Hotel Operations Manager on Apr 19, 2024
Hi Elizabeth, Thank you for the great review. I am so pleased to hear that you found our staff to be nice and guest rooms to be safe and clean. We do hope to see you again.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Okay confession time. I initially downgraded my checkin. It was not the people. Christian was great. But there was a card and lock issue and directions. I was then so impressed that manager Lesley Jeffords actually reached out to me for my concerns and addressed them. Lesley and Christian are the essence of professionalism and to me staff makes a stay. You have a little walk to Main Street but for price and superb staff a very slight concern. Thank you both for a great Deadwood stay. Tom
Stayed 2 nights in Apr 2024
Response from Penny Hotel Operations Manager on Apr 15, 2024
Hi Thomas, Thank you for the review. I am very pleased to hear that Christian and Lesley took the time to address your concerns. We do hope you choose to stay with us again on your next trip to Deadwood.

10/10 Excellent

Jeff

Traveled with group
Liked: Cleanliness, amenities
Clean and up-to-date easy check in
Stayed 2 nights in Sep 2023
Response from Penny Hotel Operations Manager on Apr 7, 2024
Hi Jeff, Thank you for the great review. We do hope to see you again.

10/10 Excellent

KEVIN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for price no complaints
Stayed 1 night in Mar 2024
Response from Penny Hotel Operations Manager on Mar 28, 2024
Hi Kevin, Thank you for the review. I am pleased to see you thought our property was nice. We do hope to see you again.

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Penny Hotel Operations Manager on Mar 27, 2024
Hi Keith, Thank you for the 5 out 5 review. We do hope to choose to stay with us again.

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly people! Great location!
Stayed 2 nights in Mar 2024
Response from Penny Hotel Operations Manager on Mar 20, 2024
Hi Dawn, Thank you for the review. I am so pleased to see you found our staff to be be friendly and liked our location. We do hope to see you again.

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Peaceful nights stay.
Stayed 1 night in Mar 2024
Response from Penny Hotel Operations Manager on Mar 19, 2024
Hi Terry, Thank you for the great review. I am so pleased to see that you got a peaceful nights rest. We do hope to see you again.

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice
Stayed 1 night in Mar 2024
Response from Penny Hotel Operations Manager on Mar 11, 2024
Hi Jason, Thank you for the great review. We do hope to see you again.

8/10 Good

Tamara, Sheridan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Its got covered parking. close to downtown and nearby casinos
Stayed 2 nights in Feb 2024
Response from Penny Hotel Operations Manager on Mar 5, 2024
Hi Tamara,Thank you for the review. I am so pleased to see you liked our location and the 3 level covered parking garage. We do hope to see you again.

8/10 Good

Arnold

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Penny Hotel Operations Manager on Mar 3, 2024
Hi Arnold, Thank you for the review. We hope you choose to visit us again.

10/10 Excellent

kristal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Penny Hotel Operations Manager on Feb 27, 2024
Hi Kristal, Thank you for the 5 out 5 review. We do hope to see you again.

8/10 Good

Rut

Liked: Cleanliness, staff & service, property conditions & facilities
Value
Stayed 1 night in Feb 2024
Response from Penny Hotel Operations Manager on Feb 25, 2024
Thank you for taking the time to write a review. We do hope to see you again.

6/10 Okay

Paul

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is great, but the continental breakfast was pretty bad.
Stayed 2 nights in Feb 2024
Response from Penny Hotel Operations Manager on Feb 12, 2024
Hi Paul, Thank you for taking the time to write a review. I am so happy to hear that you found the hotel to be great. We do hope to see you again.

6/10 Okay

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good place to stay but the continental breakfast was not that great.
Stayed 2 nights in Feb 2024
Response from Penny Hotel Operations Manager on Feb 12, 2024
Hi Laura, Thank you for the review. I am very pleased to hear that you liked staying at our property. We do hope to see you again.

10/10 Excellent

Robert J

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Penny Hotel Operations Manager on Feb 6, 2024
Hi Robert, Thank you for the 10 out 10 review. We do hope to see you again.

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Penny Hotel Operations Manager on Jan 29, 2024
Hi Kevin,Thank you for the 4 out 5 review. We do hope to see you again.

8/10 Good

Gloria

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is close to downtown Deadwood. This hotel is hard to navigate through because it’s been added onto over the years but overall we liked it.
Stayed 5 nights in Dec 2023
Response from Penny Hotel Operations Manager on Jan 26, 2024
Hi Gloria, Thank you for the 4 out of 5 review, I'm glad you enjoyed your stay with us and we hope see you again soon.

6/10 Okay

Toni

Traveled with partner
Disliked: Amenities
No blankets on the bed and the breakfast was not as advertised a prepackaged muffin and cereal was it
Stayed 2 nights in Dec 2023
Response from Penny Hotel Operations Manager on Feb 6, 2024
HI Toni, Thank you for the review. We do have blankets on all beds plus extra blankets in the guest room drawers.During this slower time of the year we have the grab and go bags for breakfast instead of the complimentary continental breakfast. I do apologize for this issue.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night in Deadwood
We were traveling to Denver and this was a stopover. Enjoyed it very much. Nice hotel and good people
Stayed 1 night in Dec 2023
Response from Penny Hotel Operations Manager on Dec 10, 2023
Thank you for the review. I am pleased to see you found our staff to be good people and found our hotel to be nice. We do hope to see you again.

8/10 Good

JAMAR

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Penny Hotel Operations Manager on Dec 10, 2023
Hi Jamar, Thank you for taking the time to give us a review. We do hope to see you again.

8/10 Good

Erin

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The place is very clean! Our heater did not work and it was a cold night. Walls are paper thin.
Response from Penny Hotel Operations Manager on Dec 5, 2023
Hi Erin, Thank you for the review. I am pleased to see you found our faculty to be very clean. We do hope to see you again.

10/10 Excellent

Laramie

Stayed 1 night in Dec 2023
Response from Penny Hotel Operations Manager on Dec 5, 2023
Hi Laramie, Thank you for the 10 out 10 review. We do hope to see you again.

8/10 Good

Andrew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Penny Hotel Operations Manager on Dec 4, 2023
Hi Andrew, Thank you for the review. We do hope to see you again.

6/10 Okay

Ray

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from Penny Hotel Operations Manager on Dec 19, 2023
Hi Ray,Thank you for the review. We do hope to see you again.

10/10 Excellent

Linnette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a nice area to stay
Stayed 2 nights in Nov 2023
Response from Penny Hotel Operations Manager on Nov 26, 2023
Hi Linnette, Thank you for the 10 out 10 review. We do hope you choose to visit us again in the near future.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was convenient, and was everything we asked for.
Stayed 1 night in Nov 2023
Response from Penny Hotel Operations Manager on Nov 21, 2023
Thank you for the review. I glad to hear our property met all of your needs. We do hope to see you again.

8/10 Good

Suzanne

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from Penny Hotel Operations Manager on Nov 21, 2023
Hi Susan, Thank you for the review. Please come see us again next time you are in town.

10/10 Excellent

Andrew

Traveled with partner
Liked: Amenities, property conditions & facilities
Loved everything about the facilities, the one issue was the walls were very thin and the people in the room next door were very loud. The shower was great, the bed was very comfortable and the staff was helpful and kind.
Stayed 2 nights in Nov 2023
Response from Penny Hotel Operations Manager on Nov 20, 2023
Hi Andrew, Thank you for the review. I am very pleased to see that you love our facility and found the beds to be comfortable, a great shower and helpful staff members. We do hope to see you again.

10/10 Excellent

Taunya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Penny Hotel Operations Manager on Nov 21, 2023
Hi Taunya, Thank you for the 10 out 10 review. We do hoe to see you again.

10/10 Excellent

Lester

Stayed 4 nights in Nov 2023
Response from Penny Hotel Operations Manager on Nov 14, 2023
Hi Lester, Thank you for the great review. We hope to see you again.

10/10 Excellent

Erwin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 3 nights in Nov 2023
Response from Penny Hotel Operations Manager on Nov 13, 2023
Hi Erwin, Thank you for the 5 out 5 review. We look forward to seeing you again.

8/10 Good

Johanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Continental breakfast options are pathetic. Especially if you want anything with protein.
Stayed 2 nights in Nov 2023
Response from Penny Hotel Operations Manager on Nov 13, 2023
Hi Johanna, Thank you for the review. I saddened to see you did not enjoy our complimentary breakfast options. We do hope to see you again.

10/10 Excellent

Kandace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Penny Hotel Operations Manager on Nov 14, 2023
Hi Kandace, Thank you for the 10 out 10 review. We do hope you choose to stay with us again.

10/10 Excellent

Tabby

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Nov 2023
Response from Penny Hotel Operations Manager on Nov 7, 2023
Hi Tabby, Thank you for the review. I am so pleased to see you found our property to be a great place to stay. We look forward to serving you again.

8/10 Good

Lorn

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast did not have much choice
Stayed 2 nights in Oct 2023
Response from Penny Hotel Operations Manager on Oct 24, 2023
Hi Lorn, Thank you for the review. I'm sorry you did not like the choices we have for the complimentary breakfast. We do hope you come see us again.

6/10 Okay

George, Kalamazoo

Stayed 5 nights in Oct 2023
Response from Penny Hotel Operations Manager on Nov 13, 2023
Hi George, Thank you for your review. We do hope to see you again.

6/10 Okay

Abbegail

Traveled with family and small children
Disliked: Staff & service
The room itself was large and comfortable but the whole place was outdated and a bit rundown. They charged us for using a rollaway bed. The front desk staff was pretty rude. The towels smelled bad and the water seemed thick & kind of slimy. Luckily we were only staying for one night of our vacation.
Stayed 1 night in Oct 2023
Response from Penny Hotel Operations Manager on Oct 24, 2023
Hi Abbegail, Thank you for the review. I am pleased to see that you found your room to be large and comfortable. We do hope you choose to stay with us again.

6/10 Okay

Shawn

Business traveler
Liked: Cleanliness
Disliked: Amenities
The rooms seemed a little dated they were clean, it was a bit of a walk to anything in Deadwood. The breakfast had a very limited selection, the 2 times I tried to have a coffee the creamer was curdled. There is no common place to sit outside the room to meet up with others. Overall a good place to sleep, clean, and the staff was friendly.
Stayed 6 nights in Oct 2023
Response from Penny Hotel Operations Manager on Oct 24, 2023
Hi Shawn, Thank you for your review. I am pleased to hear that you found our guest rooms to be clean and the staff was friendly. We do hope to see you again.

2/10 Terrible

Debra

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Penny Hotel Operations Manager on Oct 18, 2023
Hi Debra, Thank you for the review.

8/10 Good

Delores, Aberdeen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Penny Hotel Operations Manager on Oct 18, 2023
Hi Delores Thank you for the review. We do hope to see you again.

6/10 Okay

Sara

Liked: Staff & service
The continental breakfast was in a large clean room with a good selection of foods and a very polite attentive young man serving.
Stayed 1 night in Sep 2023
Response from Penny Hotel Operations Manager on Oct 14, 2023
Hi Sara, I'm happy you enjoyed your stay, we hope to see you again soon.