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"Staff was always friendly and helpful. Food was actually pretty good. Rooms and shared space were clean. Easy access to the beach where chairs await you & you can rent an umbrella if you want. Pool areas had a snack bar (food was mediocre here though) and bar areas, and they were well watched by security so we felt safe. "

"The staff were amazing! They went above and beyond to make sure you are well taken care of. The hotel itself is gorgeous with lots of amenities. I loved that they had a sports bar that was open 24/7. The food was delicious and I loved that there were so many options to eat. We will definitely be back. "

"One of the best Resorts in Cancun, excelente food, the best beach (no waves and clean water), clean, very good service. Nothing bad to say about them."

"The only thing I was not happy was the AÇ was not working in the restaurants. Since the weather was too hot and humid, I did not enjoy while eating. "

"Everything was good "

"Floors can become wet and slippery when the A/C turns off with the slider door open. Other than that it was Wonderful!!"

"Pedro at the front desk was outstanding!! Our check in process was smooth and our stay was flawless!! Five Star ***** Vacation!! My name is Odell Moon and I strongly recommend RUI Palace Cancún!!!"

"clean , friendly staffs, good service"

"Very good"