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“When we just got into the room we saw 3 flies in the room. The floors carpet was really sticky. On the second day, after the room cleaning service everything felt wet, at night we could clearly hear our next room neighbors conversation. It sounded like they were next to me. The service in the lobby was perfect.”

“Pros: 1) room is pretty comfortable and clean. 2) Nice balcony and good river view. Cons: 1) Kind of noisy since it’s on the main street. 2) Be an early bird otherwise there will be a long line waiting for breakfast in the narrow room.”

“We chose a room with a creek, but with the air conditioner turned on, we couldn't hear the sound of the creek at all. There was not enough time to ventilate the room, there was an unpleasant smell when we entered, and I sprayed a lot of lysol. The bathroom is very! Very! Small! ! ! It's hard to open the door to get out of the tub and your leg or bath towel will rub against the toilet! The washbasin is so high that even young children can't wash their hands and brush their teeth by themselves. A……

“We love, love, love this hotel. It is a little on the expensive side but the location and amenities can't be beat! The night floor gentelman that calls all the ladies Queens is fabulous! I wish I had gotten his name, I have never met someone so positive or helpful in all my 52 years!”

“There was not a hair dryer, but villas were great and property was pretty right inside Smoky National Park”

“It was a great place to stay! Everything was close by and the trolley can take you for free!”

“The view”

“Fantastic stay here, was not the first time and won’t be the last! The bathroom was remodeled since our last stay as well, which was a nice surprise. The only issue encountered, the elevator was broken and we were on the 4th floor with a special needs child. That was a major challenge to navigate. Luckily we only stayed one night. Otherwise I would’ve had to make different arrangements. Wish they had let us know before we stayed, however our stay was ultimately pleasant regardless of this issue.……

“Excellent location and view from or place. Walking distance everywhere. We just left the car every day at the hotel and walk . ”

“不喜欢吹风机插座插不上，吹一会儿就掉了”

“We really enjoyed our stay. After several days on the road, we decided to have a day of R&R. We explored the building, village, ate great food and spent time in awe of the most scenic views! It’s a beautiful property!”

“Great property ”

“Muy bueno ”

“Great service, clean ,great staff. I will definitely be back”

“Amazing property with friendly staff and close to everywhere.”

“Parking was a little tight but it was a great stay!”

“Nic size rooms, excellent breakfast, and friendly staff. ”

“Great place to stay downtown and the staff was very helpful and friendly! ”

“Nice place for the price , Bed very comfortable! Could be a little cleaner corners .The balcony over the creek very relaxing!The only thing I can say is if you plan to walk to downtown Gatlinburg there hill on the way back . ”

“Great hotel, great price in an excellent location. Right by downtown Gatlinburg ”