Hotel with a Concierge in State of Mexico from CNY109

"Excellent"

"Second stay at this hotel. Very nice place to stay, the grounds were beautiful. Restaurant was great. Staff was exceptional. Housekeeping was very friendly and they worked very hard all day and evening. Had a couple minor issues that were resolved fairly quickly. Met the hotel manager,, Mario, and he was super friendly. Very satisfied and I recommend staying there."

"The hotel and staff were excellent. The facilities were well maintained and clean. The room had wood or wood-look floors, no carpet. It had all the basic stuff, king bed, desk, TV, nice chair and ottoman, shampoo/conditioner-one, shower gel, bottle of water, and plenty of towels. No snack bar or alcohol in the room. The restaurant was first rate, but the menu was only available in Spanish. I had to ask for help to understand the menu. Help came very easily. Received a complimentary VIP beverage! Everyone I came in contact with was friendly and helpful. Only negative during my short stay was the bad gassy smell I woke up to. The city smells bad in the morning. Not the hotel's fault at all."

"Fiesta Americana has the best location, right next to a mall and pretty accesible. We loved the beds and amenities. Everyone that works there went above and beyond to resolved a conflict we had with the AC in our room, they went right away to fix it. We would definitely stay there again. "

"Hotel is quiet nice, but breakfast is too expensive "

"Very friendly staff. "

"Location "

"The personal of the Hotel is clearly on a World Class Service level. Profesional, Informative, Kind and Respectful."

"Great place "