鸟瞰图

关于帕克斯水畔旅馆的点评

3 out of 5
帕克斯水畔旅馆
1850 Hoselton Rd, Fairbanks, AK

点评

9.4

绝佳

10 分 - 超赞。946 条好评,共有 1270 条点评" "
8 分 - 还可以。232 条好评,共有 1270 条点评" "
6 分 - 一般。51 条好评,共有 1270 条点评" "
4 分 - 很差。22 条好评,共有 1270 条点评" "
2 分 - 糟糕。19 条好评,共有 1270 条点评" "

9.4/10

清洁度

9.4/10

员工和服务

9.2/10

服务设施

9.4/10

住宿条件和设施

9.2/10

环保

点评

10/10 超赞

Fuchao

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
早餐太单一,明天都一样,不够丰富
2022 年 11 月入住 5 晚
Ursula G. Guest Relations 于 2022 年 11 月 25 日 的回复
I am sorry we disappointed you Sir.

6/10 一般

Raju

满意:员工和服务,清洁度
The sink was not working
2024 年 5 月入住 1 晚
Ursula G 于 2024 年 5 月 28 日 的回复
Raju I apologize for the sink...Thank you Sir.

10/10 超赞

james

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This a beautiful, one of a kind hotel on a river 5 min. from Fairbanks airport. You would have to see the pictures of the hotel to se what I'm talking about because its so unique. 5 stars to every part of this hotel. The only thing that could be better that if the bathroom fan was on its own switch. Minor, only if you leave the bathroom light on (with door closed) so you can see if you have to go to bathroom in the middle of the night. When you drive up to this hotel it pretty impressive and when you walk into the lobby you just go wow. Every bit of service was outstanding. It was a get surprise and a great way to end our trip. If you go to Fairbanks stay at this hotel. You won't be disappointed.
2024 年 5 月入住 1 晚
Ursula G 于 2024 年 5 月 28 日 的回复
James what a great great review !!!Thank you so much and we sure hope to see you here again :)

6/10 一般

Tamara

满意:员工和服务,清洁度
不满意:住宿条件和设施,服务设施
Very nice staff; but it is very noisy. The room has old furniture and smells “old.” The bed was too soft and sinks in. All the electrical clocks are on a different time. Even though the TV has Netflix; you have to sign in. Don’t bother breakfast; it is about $18.00 for the same thing you would get for free at a Comfort Inn. The bathroom was nice.
2024 年 5 月入住 1 晚
Ursula G 于 2024 年 5 月 28 日 的回复
Tamara I apologize for disappointing you during your stay with us Ma'am.

10/10 超赞

Rushie Karteek

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Superb stay!!!
2024 年 3 月入住 4 晚
Ursula G 于 2024 年 5 月 28 日 的回复
Rushie what a great great review of our hotel and we look forward to your next stay with us :)

8/10 还可以

William

满意:清洁度、员工和服务、住宿条件和设施
Nothing over the top and certainly nothing to sneeze at.
2024 年 5 月入住 3 晚
Ursula G 于 2024 年 5 月 28 日 的回复
William thank you for the review and we look forward to your next stay with us :)

6/10 一般

Michelle

2024 年 5 月入住 1 晚
Ursula G 于 2024 年 5 月 28 日 的回复
Michelle thank you for the review and we look forward yo your next stay with us :)

10/10 超赞

Clare

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Clean rooms, friendly staff, excellent breakfast buffet.
2024 年 5 月入住 3 晚
Ursula G 于 2024 年 5 月 23 日 的回复
Clare thank you for the great review and we look forward to your next stay with us :)

10/10 超赞

Winifred

满意:清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 2 晚
Ursula G 于 2024 年 5 月 23 日 的回复
Winifred thank you so much for the great review and we look forward to your next stay with us :)

10/10 超赞

Richard

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice property Great breakfast..
2024 年 5 月入住 1 晚
Ursula G 于 2024 年 5 月 23 日 的回复
Richard thank you so much for that great review !!!We sure look forward to your next stay with us :)

10/10 超赞

Brynn,West UNion

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great trip! Airport shuttle excellent, breakfast good. Very homey atmosphere and attentive staff. Lots of fun and interesting amenities on property.
2024 年 5 月入住 2 晚
Ursula G 于 2024 年 5 月 23 日 的回复
Brynn thank you for the great review and we look forward to your next stay with us :)

10/10 超赞

paul

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice room, great breakfast
2024 年 5 月入住 1 晚
Ursula G 于 2024 年 5 月 23 日 的回复
Paul thank you for the great review and we look forward to your next stay with us :)

10/10 超赞

Arthur

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Convenient and clean.
2024 年 5 月入住 1 晚
Ursula G 于 2024 年 5 月 23 日 的回复
Arthur thank you for that great review and we look forward to your next stay with us :)

10/10 超赞

nicholas

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Great property with good breakfast and transportation from the airport to the lodge!
2024 年 5 月入住 1 晚
Ursula G 于 2024 年 5 月 23 日 的回复
Nicholas thank you for that great review and we sure look forward to your next stay with us :)

4/10 很差

Jody

不满意:住宿条件和设施,员工和服务
No early check-in fee or staff didn't have any clue about it
2024 年 5 月入住 2 晚
Ursula G 于 2024 年 5 月 23 日 的回复
Jody i am sorry we disappointed you during your stay with us.

8/10 还可以

Carl

满意:清洁度
2024 年 5 月入住 2 晚
Ursula G 于 2024 年 5 月 23 日 的回复
Carl thank you for the great review and we look forward to your next stay with us :)

10/10 超赞

Linda

与家人出行, 团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel has its old charms. The driver of airport pickup is very cordial and friendly. The room is equipped with tea pot, microwave oven, refrigerator. The breakfast buffet has good selections.
2024 年 5 月入住 1 晚
Ursula G 于 2024 年 5 月 23 日 的回复
Linda thank you so much for the great review and we look forward to your next stay with us :)

10/10 超赞

Timothy

满意:清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 5 晚
Ursula G 于 2024 年 5 月 23 日 的回复
Tim thank you for the great review and we look forward to your next stay with us :)

10/10 超赞

Farrell

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location but you need a vehicle to get to anything.
2024 年 5 月入住 3 晚
Ursula G 于 2024 年 5 月 23 日 的回复
Farrell thank you for the nice review and we look forward to your next stay with us :)

8/10 还可以

Diane

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel is divided into a main building, a second building and little log cabins. We were in the second building. Three floors with elevator. Ice machine only on second floor. Most staff was very friendly and helpful. The shuttle to the airport was very good. Certain times if the year is a free breakfast and during peak season there is a charge. We came in the middle and they gave us vouchers for the paid breakfast. The paid breakfast has more choices but the free one was fine for our needs. Cleaning staff when we visited,May, 2024, was under staffed. There was a note in the room. When you saw staffing the hall, you could ask for what you needed. The breakfast is in the main building. Did not try the restaurant there. I would stay again.
2024 年 5 月入住 7 晚
Ursula G 于 2024 年 5 月 23 日 的回复
Diane thank you for the nice and comprehensive review !!We look forward to your next stay with us :)

10/10 超赞

Lorilee

满意:清洁度、员工和服务、住宿条件和设施
Breakfast was great
2024 年 5 月入住 2 晚
Ursula G 于 2024 年 5 月 23 日 的回复
Lorilee thank you for the great review and we look forward to your next stay with us :)

8/10 还可以

Brian

团体旅客, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Pikes Lodge was a comfortable hotel and full of options. I liked the Alaskan feel the lodge provided and the staff was very friendly. Keep up the great work.
2024 年 5 月入住 3 晚
Ursula G 于 2024 年 5 月 23 日 的回复
Brian thank you for the great review and we look forward to your next stay with us :)

10/10 超赞

Lorri

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Fun place!
2024 年 5 月入住 2 晚
Ursula G 于 2024 年 5 月 23 日 的回复
Lorri thank you for the great review and we look forward to your next stay with us :)

2/10 糟糕

Gail A

You need to have a more personal interaction with people. I have been trying since SUNDAY to change my reservation and NO ONE helped!!!!
2024 年 5 月入住 1 晚
Ursula G 于 2024 年 5 月 23 日 的回复
Gail please call and speak with Dawn Gibbs who will be able to help you.Thank you.

10/10 超赞

Pamela

与家人出行
满意:员工和服务、服务设施、住宿条件和设施
It was a nice place to stay.
2024 年 5 月入住 4 晚
Ursula G 于 2024 年 5 月 14 日 的回复
Pamela thank yo for the nice review and we look forward to your next stay with us :)

8/10 还可以

Jamalee

满意:住宿条件和设施
2024 年 5 月入住 2 晚
Ursula G 于 2024 年 5 月 14 日 的回复
Jamalee thank you for the nice review and we look forward to your next stay with us :)

10/10 超赞

Michael,Fort Greely

满意:清洁度、员工和服务、住宿条件和设施
Great
2024 年 5 月入住 4 晚
Ursula G 于 2024 年 5 月 14 日 的回复
Michael thank you for the great review and we look forward to your next stay with us :)

8/10 还可以

Michael,Seattle

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Alaska primitive but clean and with pleasant helpful staff
2024 年 4 月入住 1 晚
Ursula G 于 2024 年 5 月 14 日 的回复
Michael thank you for the great review and we look forward to your next stay with us :)

10/10 超赞

Estefania

满意:员工和服务、服务设施、住宿条件和设施
Great place
2024 年 5 月入住 1 晚
Ursula G 于 2024 年 5 月 14 日 的回复
Estefania thank you for the great review and we look forward to your next stay with us :)

8/10 还可以

Brett

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Liked being right on the river.
2024 年 5 月入住 2 晚
Ursula G 于 2024 年 5 月 23 日 的回复
Brett thank you for the great review of our Hotel !We look forward to your next stay with us :)

10/10 超赞

Mark

团体旅客, 商务旅客
Comfortable atmosphere and impressive displays of paintings
2024 年 5 月入住 1 晚
Ursula G 于 2024 年 5 月 8 日 的回复
Mark thank you for the great review and we look forward to your next stay with us :)

10/10 超赞

Lincoln

满意:清洁度
Na
2024 年 5 月入住 1 晚
Ursula G 于 2024 年 5 月 14 日 的回复
Lincoln thank you for the review and we look forward to your next stay with us :)

8/10 还可以

Daphne

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Na
2024 年 5 月入住 1 晚
Ursula G 于 2024 年 5 月 14 日 的回复
Daphne thank you for your review and we look forward to your next stay with us :)

10/10 超赞

Barbara

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Pikes is a great place to stay, it was quit. The staff were very friendly and helpful. The room and lodge were very clean. We will be returning in the future.
2024 年 5 月入住 1 晚
Ursula G 于 2024 年 5 月 14 日 的回复
Barbara thank you for the great review of our Hotel and we look forward to your next stay with us :)

10/10 超赞

Tara Beth

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Loved our stay at Pikes Would recommend
2024 年 5 月入住 1 晚
Ursula G 于 2024 年 5 月 14 日 的回复
Tara thank you so much for that great review of our hotel and we look forward to hosting you again :)

10/10 超赞

Nicole

满意:清洁度、员工和服务、住宿条件和设施
Love all the Alaska art and Alaska books everything in the hotel I love their aurora boreal is building
2024 年 2 月入住 3 晚
Ursula G 于 2024 年 5 月 14 日 的回复
Nicloe thank you so much for enjoying our things at the Hotel and we look forward to seeing you next time you stay with us :)

10/10 超赞

Loretta J

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I always enjoy staying at Pikes because of the rate and the location and the shuttle and many other things.
2024 年 4 月入住 3 晚
Ursula G 于 2024 年 5 月 14 日 的回复
Loretta what a great review !!Thank you and we look forward to your next stay with us :)

10/10 超赞

Joshua

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Ursula G 于 2024 年 5 月 14 日 的回复
Joshua thank you for the great review and we look forward to your next stay with us :)

10/10 超赞

James

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Pikes has old Alaskan charm. It's a well run property.
2024 年 4 月入住 3 晚
Ursula G 于 2024 年 4 月 27 日 的回复
Thank you James!That was a great review and we sure look forward to your next stay with us :)

10/10 超赞

Robert,Healy

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This place is great, would definitely recommend the free activities.
2024 年 4 月入住 1 晚
Ursula G 于 2024 年 4 月 27 日 的回复
Robert what a great review !!!Thank you so much and w sure look forward to your next stay with us :)

10/10 超赞

maria

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I thought the facility and staff were great. Will definitely consider staying again.
2024 年 4 月入住 4 晚
Ursula G 于 2024 年 4 月 27 日 的回复
Maria thank you for the great review !!We look forward to your next stay with us :)

10/10 超赞

Jamie

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
Ursula G 于 2024 年 4 月 27 日 的回复
Jamie thank you for the 5 out of 5 Review of our Hotel!We look forward to your next visit with us :)

10/10 超赞

Tonia

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
A plus
2024 年 4 月入住 1 晚
Ursula G 于 2024 年 4 月 27 日 的回复
Tonia thank you for the great review and we sure look forward to your next stay with us :)

6/10 一般

Marlin C

满意:员工和服务,清洁度
I did not enjoy the restaurant that is on the grounds. Overpriced and the food is not good or healthy.
2024 年 4 月入住 3 晚
Ursula G 于 2024 年 4 月 27 日 的回复
I am so sorry the restaurant next door to our Hotel disappointed you Sir.

10/10 超赞

Samuel Taylor

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
The steam room and sauna was very nice. The hotel overall had a unique gold rush time period feel that was interesting. The hotel wasnt super modern or overly updated but thats a little bit of what I liked about this place. On a side note....when you get into the shower, BE PREPARED FOR 100 PSI MINIMUM water pressure! I loved it. I wouldnt have even needed soap to cut the dirt off me and I appreciated it, but if your a little old lady then be warned that you may want to hold onto the shower handle or divert the shower head initially.
2024 年 4 月入住 1 晚
Elizabeth 于 2024 年 4 月 23 日 的回复
Thank you for the overall nice review of our hotel and appreciating the goldrush charm we try to present.In regards to the water pressure, do you mind providing the room number as there may be a maintenance issue we should look into.We hope that you will stay with again if you return to Fairbanks!

10/10 超赞

Debra

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
What a pleasant surprise! A beautiful lobby with Tiffany lamps everywhere and scenic grounds (our room looked over the Chena River), good restaurant next door, amazing breakfast included each morning and we really enjoyed the nightly ice cream bar.
2024 年 4 月入住 3 晚
Ursula G 于 2024 年 4 月 19 日 的回复
Debra WOW what a great review !!Thank you so much and we sure look forward to your next stay with us :)

8/10 还可以

Jodi

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Loved the free breakfast, ice cream, and bar next door Tried to view the Aurora but way too many outdoor lights, even in the aurora viewing room. Only place to catch a glance is through the dining room and door are locked from the outside so I had to ask the front desk. Rooms are warm since no air conditioning is allowed. Overall cute resort. Would return
2024 年 4 月入住 1 晚
Ursula G 于 2024 年 4 月 19 日 的回复
Jodi thank you for the great review and we sure look forward to your next stay with us :)

8/10 还可以

Jessica,Maple Valley

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Pikes is convenient and offers everything you need, shuttle service, food, amenities. We love the sauna and steam room! Our only issue this trip was the temperature. A/C is not yet available (because of the season) however the rooms and the building are kept so warm we were just plain uncomfortable. I kept the heat off and the window open both nights and it was just plain hot. It was the same in the dining area, if I was wearing more than a tank top, I was sweating. We had 3 in our party and all felt the same. Other than that, as usual, it's a great place to stay.
2024 年 4 月入住 2 晚
Ursula G 于 2024 年 4 月 18 日 的回复
Jessica thank you for the review and I am so sorry you were uncomfortably hot Ma"am.

10/10 超赞

MARILYN ANN,DAYTON

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great place to stay. We stayed in the cabins on the Aurora side and the first night we were there we were able to see it in all its glory! Great trip! Will stay again, about a mile from the airport.
2024 年 4 月入住 4 晚
Ursula G 于 2024 年 4 月 18 日 的回复
Marilyn thank you for the review and we are happy that you were happy :)Hope to see you stay with us again !

10/10 超赞

John

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Have been staying there for years.
2024 年 4 月入住 1 晚
Ursula G 于 2024 年 4 月 18 日 的回复
John thank you for the great review and you know we look forward to your next stay with us :)