2/10 糟糕
TERESITA
与配偶出行
2024年05月31日
满意:清洁度
不满意:员工和服务
I am currently in dispute with regards to incorrect charges on my visa credit card. I brought it to the attention of the front desk when I checked out. I showed him the charges on my visa account. He provided a name and advised to send an email and a copy of my visa statement. I have forwarded this information and followed it up with a call. I spoke with a gentleman name William Steinbeger who was no help basically told me my bank has the money. It was charged on my credit card! He advised me to wait 5 business days and call back😡.
TERESITA
2024 年 5 月入住 1 晚