评分基于 1,757 条真实点评

3.8 / 5
3.8 客房清洁度
4.0 服务和员工
3.9 客房舒适度
3.8 酒店条件
Expedia 亿客行 真实点评
4/5
用户:真实旅客

发布日期:2024年5月27日 发布在:Expedia
Condiciones
酒店管理层的评论
2024年5月28日,回复:酒店管理层 Shakeria Young
We're delighted your experience with us was so wonderful! We work hard to make all guests feel welcome and relaxed during their time with us. It's fantastic our team could accommodate your needs and assist you in any way possible. We aim to please and your praise lets us know we're doing our job! We hope to see you again soon!
2/5
用户:真实旅客

发布日期:2024年5月27日 发布在:Expedia
This property is ok . Needs a remodel with rooms air conditioning sounds like a boat engine. Couldn’t sleep for the two nights spent there , very unhappy with that room and couldn’t change it because I was told it was sold out . On the check out morning the front desk all around man said he can re locate me .
酒店管理层的评论
2024年5月28日,回复:酒店管理层 Shakeria Young
Thank you so much for leaving a review. Laquinta Plantation is under new management as of the start of the year and will be making many changes to the property over the next few months. We hope to see you very soon!
4/5
用户:真实旅客

发布日期:2024年5月25日 发布在:Expedia
This hotel is in a quiet area, maid doesn’t clean daily and the breakfast buffet is poorly prepared.
酒店管理层的评论
2024年5月28日,回复:酒店管理层 Shakeria Young
We are incredibly grateful that you took the time out of your busy schedule to rate us. We hope to have you back with us soon!
3/5
用户:真实旅客

发布日期:2024年5月24日 发布在:Expedia
Sink is outside main bathroom with little room
酒店管理层的评论
2024年5月28日,回复:酒店管理层 Shakeria Young
Thank you so much for leaving a review. Laquinta Plantation is under new management as of the start of the year and will be making many changes to the property over the next few months. We hope to see you very soon!
3/5
用户:真实旅客

发布日期:2024年5月22日 发布在:Expedia
I didn’t like the fact that I’m relaxing with my feet up onto my suitcase and soddenly a small roach 😱 came up on the desk said hello and tried to run off but I killed it. Please have them spray
酒店管理层的评论
2024年5月28日,回复:酒店管理层 Shakeria Young
We appreciate your feedback. I’m sorry that your experience didn’t match our standards of hospitality. We try to consistently provide the best amenities and service, and we missed making this happen for you. We will share this feedback with our team as a training opportunity to prevent this from happening again.
4/5
用户:真实旅客

发布日期:2024年5月22日 发布在:Expedia
The room was clean and well-equipped. The staff was friendly and helpful. Proximity to Broward Mall which was a plus. Will consider staying there again.
酒店管理层的评论
2024年5月22日,回复:酒店管理层 Shakeria Young
We're thrilled you had such a pleasant time with us! We strive to provide our guests with amazing service, warm hospitality, and clean rooms, so this is fantastic to hear. We work hard to provide the best service and convenience for our guests. We are so proud of the staff and excellent service they provide. We're so glad that you enjoyed our location, room,and staff. We are very close to everything. Movie Theater, Malls, loads of restaurants and main roadways such as University Drive and Broward Blvd
4/5
用户:真实旅客

发布日期:2024年5月20日 发布在:Expedia
Nice staff
酒店管理层的评论
2024年5月20日,回复:酒店管理层 Shakeria Young
Thank you so much for leaving a review. Laquinta Plantation is under new management as of the start of the year and will be making many changes to the property over the next few months. We hope to see you very soon!
3/5
用户:真实旅客

发布日期:2024年5月19日 发布在:Expedia
It was simply ok. For the price point I would rather spend $50 more and stay somewhere much nicer
酒店管理层的评论
2024年5月20日,回复:酒店管理层 Shakeria Young
We appreciate your feedback. I’m sorry that your experience didn’t match our standards of hospitality. We try to consistently provide the best amenities and service, and we missed making this happen for you. We will share this feedback with our team as a training opportunity to prevent this from happening again.
3/5
用户:真实旅客

发布日期:2024年5月19日 发布在:Expedia
Love the area there is lots to do! Nikki at the front desk was very helpful!
酒店管理层的评论
2024年5月20日,回复:酒店管理层 Shakeria Young
Thank you for the review. We love to hear it! I will make sure to pass this review onto Nikki. She will love to hear it and have you back soon.
4/5
用户:真实旅客

发布日期:2024年5月18日 发布在:Expedia
My room was not cleaned before i left.
酒店管理层的评论
2024年5月20日,回复:酒店管理层 Shakeria Young
We can assure you that what you experienced is not acceptable by our standards, and we will be reviewing and altering our guidelines to provide a better experience to our future guests.